CitaFlow vs Razor & Rascal
CitaFlow
citaflow.comRazor & Rascal
razorandrascal.comSide by side
| Figure | CitaFlow | Razor & Rascal |
|---|---|---|
| Price from | €19/mo | £10/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 2 |
| Spec score · Barbershop Scheduling Software | 8.2 (#12) | 7.9 (#18) |
| Headquarters | Miami, Florida, United States | Norwich, Norfolk, United Kingdom |
| Purpose | CitaFlow is an appointment management platform with online booking, AI voice and chat assistants, and automated appointment handling for businesses. | Razor & Rascal is a booking and management platform built for UK barbershops and independent barbers. |
| Security | The security page lists TLS 1.2+ in transit, AES-256 database encryption at rest, EU hosting, daily backups retained for 30 days, and 24/7 monitoring. | The features page says client data is stored on GDPR-compliant cloud servers and payments are protected by Stripe security. |
| Support | CitaFlow says it replies to contact messages within 24 business hours and offers guided setup; Enterprise lists priority support with an SLA. | The maker lists a dedicated account manager, ongoing technical support and telephone support from a UK-based team. |
Plans
CitaFlow
- AI Chat (optional module)€19 a month
- Team Pack€19 a month
- AI Voice (optional module)€29 a month
- Starter Plan€29 a month
- CitaFlow EnterprisePriced on request
In their own words
CitaFlow
CitaFlow is an appointment management platform for businesses accepting bookings through websites, phone calls, messaging apps, and chat widgets. Customers can book through a website, phone, WhatsApp, Instagram, Messenger, Telegram, or web chat. Its AI phone assistant answers questions, books appointments, and supports voicemail, forwarding, or configurable IVR. The chatbot handles booking, cancellation, and rescheduling across messaging channels. Bookings and calls create customer profiles and history, with reminders by SMS, WhatsApp, and email. Integrations include two-way Google Calendar sync, iCal subscriptions for Apple Calendar and Outlook, Zapier, webhooks, Make, n8n, and a public API. Generated booking sites can include Shopify stores and e-commerce features at no charge. Security listings include TLS 1.2+, AES-256 encryption, EU hosting, 30-day backup retention, and 24/7 monitoring. Starter costs €29 a month, excluding VAT, with a seven-day no-card trial.
Razor & Rascal
Razor & Rascal is a booking and management platform for UK barbershops and independent barbers. Clients can book around the clock through the app or a custom web booking link. Barbers can manage chairs, services, schedules, staff access, and permissions, and require full payment or partial deposits at booking. Stripe can split revenue between shop owners and barbers. Shop profiles can appear in the local directory with photos, contact links, and verified customer reviews. The service sends push notifications and email reminders, including prompts to rebook. Its dashboard tracks bookings, cancellations, estimated revenue, new and returning customers, and profitable days over a 30-day period. Barbers can set cancellation policies and use spam booking protection. The system runs on smartphones, tablets, or web browsers without special hardware; the maker says setup can take as little as 10 minutes. It is available on Android, iOS, and web, with a free trial. Pay as you go costs £10 a month, with a cap of £39.90+VAT per month and a 10p charge per booking. White label costs £149.99 a month.