CitizenOne vs CROSStrax

CitizenOne

6.2 #124 in Case Management Software

About CitizenOne

CROSStrax

7.7 #23 in Case Management Software

About CROSStrax
CitizenOneCROSStrax
Free planNoNo
Free trialNoYes
Paid from—$35/mo
Open sourceNoNo
Platforms—Android, iOS, Web
Case intake formsYesYes
Workflow automationYesYes
Audit trailYesYes
Reporting dashboardsYesYes
Mobile appsYesYes
Deploymentcloudcloud
Free plan—No
Paid from—$35/user/mo
Custom case fields—Yes

Both are listed in Best Case Management Software. On Specifiction, CROSStrax scores higher on our published basis.