CitySpark vs Humanitix
CitySpark
cityspark.com
Humanitix
humanitix.comSide by side
| Figure | CitySpark | Humanitix |
|---|---|---|
| Price from | — | $0.99/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 6 |
| Spec score · Event Management Software | 7.4 (#130) | 9.4 (#3) |
| API authentication | The documented API uses Basic Authentication with an API account username and password, while current documentation requires an API key and CitySpark account. | API requests require an x-api-key header, and generating a replacement key invalidates the existing key. |
| Company | CitySpark, Inc. is described as a privately held, venture-funded Delaware corporation founded in Palo Alto, California and currently based in Salt Lake City, Utah. | LinkedIn lists Humanitix as a nonprofit founded in 2016, headquartered in The Rocks, New South Wales, with 51–200 employees. |
| Headquarters | Sandy, Utah, United States | Sydney, New South Wales, Australia |
| Purpose | CitySpark provides publishers with an event discovery hub where people can create, share, broadcast, and discover events. | Humanitix is an event ticketing platform that dedicates 100% of profits from booking fees to charity. |
| Rating on G2 | 4.3 out of 5 from 2 reviews. | G2 shows 4.4 out of 5 from 21 reviews. |
| Support | Phone and email support are included with the platform, with support handled through [email protected]. | The pricing page says all plans include free customer support, and the features page says its support team is based in Sydney. |
| Ticketing | CitySpark offers private-label ticketing so events can create, manage and sell tickets under the publisher’s brand. | Yes |
Plans
Humanitix
- Free eventsFree
- Standard$0.99 a month
- Charities & Schools$0.99 a month
- Charities & Schools$1, paid once
- Standard$2.10, paid once
- CustomPriced on request
In their own words
Humanitix
Humanitix is an event ticketing platform that dedicates all profits from booking fees to charity. Hosts can set up unlimited ticket types, reserved seating, merchandise sales, gift cards, invoicing and waitlists. Event management tools include audience emails, guest and refund handling, later ticket assignment, and sales reports and analytics. Promotion features include website ticket widgets, promotional and affiliate codes, email tools and accessibility features. Integration guides cover Mailchimp, Salesforce, HubSpot, Zapier, Meta Pixel, Google Tag Manager and analytics platforms. Its public read-only API retrieves event, order, ticket and tag information for events owned by or shared with an account. The free Humanitix for Hosts app on iOS and Android supports tracking, check-in and ticket sales. Check-in requires Android 7.0 or later or iOS 13.0 or later; Tap to Pay has additional device and operating-system requirements. Free events have no ticket fee. Standard charges $0.99 per paid ticket plus a 2.1% booking fee; Charities & Schools charges $0.99 per paid ticket plus a 1% booking fee. Payment processing is listed separately at 2.9% + $0.30.