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Humanitix

humanitix.com

From $0.99/mo Free plan WebiOSAndroidAPI
Visit humanitix.com
Spec score 9.4 #3 of 181 in Event Management Software

What it is

Humanitix is an event ticketing platform that dedicates all profits from booking fees to charity. Hosts can set up unlimited ticket types, reserved seating, merchandise sales, gift cards, invoicing and waitlists. Event management tools include audience emails, guest and refund handling, later ticket assignment, and sales reports and analytics. Promotion features include website ticket widgets, promotional and affiliate codes, email tools and accessibility features. Integration guides cover Mailchimp, Salesforce, HubSpot, Zapier, Meta Pixel, Google Tag Manager and analytics platforms. Its public read-only API retrieves event, order, ticket and tag information for events owned by or shared with an account. The free Humanitix for Hosts app on iOS and Android supports tracking, check-in and ticket sales. Check-in requires Android 7.0 or later or iOS 13.0 or later; Tap to Pay has additional device and operating-system requirements. Free events have no ticket fee. Standard charges $0.99 per paid ticket plus a 2.1% booking fee; Charities & Schools charges $0.99 per paid ticket plus a 1% booking fee. Payment processing is listed separately at 2.9% + $0.30.

Spec sheet

Purpose
Humanitix is an event ticketing platform that dedicates 100% of profits from booking fees to charity.Read 28 Sep 2026 · humanitix.com
Product
Humanitix is an event ticketing and registration platform for hosts to create events, sell tickets and manage attendees.Read 14 Oct 2026 · g2.com
Free plan
YesRead 20 Sep 2026 · humanitix.com
API
The public read-only API can fetch event, order, ticket, and tag information for events owned by or shared with an account.Read 28 Sep 2026 · help.humanitix.com
Integrations
The help center lists integrations and guides for Mailchimp, Salesforce, HubSpot, Zapier, Meta Pixel and analytics platforms.Read 14 Oct 2026 · help.humanitix.com
Mobile apps
Humanitix for Hosts is available for iOS and Android and provides ticket scanning and attendee check-in.Read 14 Oct 2026 · help.humanitix.com
Security
Humanitix says it is hosted on AWS, payment processing is PCI DSS certified, and card data is not stored or handled by Humanitix.Read 14 Oct 2026 · help.humanitix.com
Compliance
Humanitix says its payment processing is PCI DSS certified, while it is not currently ISO 27001 certified.Read 28 Sep 2026 · help.humanitix.com
Support
The pricing page says all plans include free customer support, and the features page says its support team is based in Sydney.Read 28 Sep 2026 · humanitix.com
Headquarters
Sydney, New South Wales, AustraliaRead 28 Sep 2026 · humanitix.com
Founded
2016Read 28 Sep 2026 · humanitix.com
Company
LinkedIn lists Humanitix as a nonprofit founded in 2016, headquartered in The Rocks, New South Wales, with 51–200 employees.Read 14 Oct 2026 · linkedin.com
Accessibility
Humanitix describes accessibility tools for event guests as part of its feature set.Read 14 Oct 2026 · humanitix.com
API authentication
API requests require an x-api-key header, and generating a replacement key invalidates the existing key.Read 14 Oct 2026 · help.humanitix.com
App rating on Apple App Store
The Australia iPad listing shows 3.6 out of 5 from 26 ratings.Read 14 Oct 2026 · apps.apple.com
App rating on Google Play
The listing shows 4.9 out of 5 from 37 reviews.Read 14 Oct 2026 · play.google.com
App requirements
The check-in app requires Android 7.0 or later or iOS 13.0 or later, while Tap to Pay has additional device and operating-system requirements.Read 28 Sep 2026 · help.humanitix.com
Authentication
Hosts can use email and password, two-factor authentication, or Google single sign-on; ticket buyers do not maintain logged-in accounts.Read 28 Sep 2026 · help.humanitix.com
Data protection
Humanitix says it does not sell user data and stores application data in MongoDB Atlas hosted on AWS in the Sydney region.Read 28 Sep 2026 · help.humanitix.com
Documentation and support
The help center has guides across event setup, attendee management, reporting, payments and integrations, and directs users to its messenger for further help.Read 14 Oct 2026 · help.humanitix.com
Email and promotion
The platform includes audience email tools, promotional codes and trackable affiliate codes.Read 14 Oct 2026 · humanitix.com
Embedded checkout
Hosts can embed checkout widgets on their own websites so buyers can complete checkout there.Read 14 Oct 2026 · help.humanitix.com
Event branding
Event pages can be customized with branding and Canva design tools.Read 14 Oct 2026 · humanitix.com
Event management
Hosts can email audiences, manage guests and refunds, assign tickets later, and track sales with reports and analytics.Read 28 Sep 2026 · humanitix.com
Event promotion
Humanitix offers website ticket widgets, promotional and affiliate codes, email tools, and accessibility features.Read 28 Sep 2026 · humanitix.com
Founding
Adam McCurdie and Joshua Ross founded Humanitix in 2016.Read 28 Sep 2026 · humanitix.com
Legal name
The Google Play developer listing identifies the developer as HUMANITIX LIMITED and gives an address in The Rocks, NSW, Australia.Read 14 Oct 2026 · play.google.com
Licence and hosting
The API guide calls the API read-only; it does not state a software licence or describe a self-hosting option.Read 14 Oct 2026 · help.humanitix.com
Limit: Android payment devices
For in-app card payments, Humanitix says Android devices must meet security and certification requirements, which exclude many older devices.Read 14 Oct 2026 · help.humanitix.com
Limit: App reliability
Humanitix's own troubleshooting guide acknowledges reports of missing event or attendee data, errors, slow loading and crashes in the host app.Read 14 Oct 2026 · help.humanitix.com
Limit: Box-office questions
The host app's box-office checkout cannot collect custom checkout-question responses; it can collect the buyer's name, email and mobile if needed.Read 14 Oct 2026 · help.humanitix.com
Limit: Box-office refunds
Refunds for sales made through the host app must be processed in a web browser, not in the app.Read 14 Oct 2026 · help.humanitix.com
Limit: Name fields
A recent Trustpilot reviewer complained that registration name fields rejected special characters, including hyphens.Read 14 Oct 2026 · trustpilot.com
Merchandise
Hosts can offer merchandise as ticket add-ons.Read 14 Oct 2026 · humanitix.com
Mobile app
The free Humanitix for Hosts app runs on iOS and Android and lets event teams track, check in, and sell tickets.Read 28 Sep 2026 · help.humanitix.com
Praise: Ease of use
Trustpilot reviewers commonly describe the ticketing platform as intuitive and easy to navigate.Read 14 Oct 2026 · trustpilot.com
Praise: Social impact
A Capterra reviewer praised the platform as an easy-to-use event promotion and ticketing option whose fees support charities.Read 14 Oct 2026 · capterra.com
Praise: Support
Trustpilot reviewers repeatedly commend the support team for being helpful, friendly and quick to respond.Read 14 Oct 2026 · trustpilot.com
Product update
A Humanitix blog post dated September 22, 2026 announces an initiative to fund nature with tickets sold.Read 14 Oct 2026 · humanitix.com
Public API
Humanitix offers a read-only API to retrieve event, order, ticket and tag information for events owned by or shared with an account.Read 14 Oct 2026 · help.humanitix.com
Rating on Capterra
Capterra shows 5.0 out of 5 from 1 review.Read 14 Oct 2026 · capterra.com
Rating on G2
G2 shows 4.4 out of 5 from 21 reviews.Read 14 Oct 2026 · g2.com
Rating on Trustpilot
Trustpilot shows 4.5 out of 5 from 475 reviews.Read 14 Oct 2026 · trustpilot.com
SDKs and extensibility
The API guide describes key-based read-only access; it does not list an SDK on that page.Read 14 Oct 2026 · help.humanitix.com
Seat maps
Hosts can build seat maps for venues such as auditoriums and let buyers select seats.Read 14 Oct 2026 · humanitix.com
Security limitation
Humanitix states that it is not currently ISO 27001 certified.Read 14 Oct 2026 · help.humanitix.com
System requirements
The help center recommends current Chrome, Firefox or Edge for the web console, says Safari can have more issues, and does not support Internet Explorer.Read 14 Oct 2026 · help.humanitix.com
Ticket types
Hosts can set up paid, free and flexible-price ticket types, with individual names, prices and capacities.Read 14 Oct 2026 · help.humanitix.com
Ticketing
YesRead 20 Sep 2026 · humanitix.com
Ticketing features
The platform offers unlimited ticket types, reserved seating, merchandise sales, gift cards, invoicing, and waitlists.Read 28 Sep 2026 · humanitix.com
Waitlists
The automated waitlist can release newly available tickets and notify people waiting.Read 14 Oct 2026 · humanitix.com

Plans and prices

Free events Free $Nothing. Nada. · zero No charge for free events Read 14 Oct 2026 · humanitix.com
Standard $0.99 a month Per paid ticket 2.1% booking fee plus $0.99 per paid ticket · Payment processing listed separately as 2.9% + $0.30 Read 20 Sep 2026 · humanitix.com
Charities & Schools $0.99 a month Per paid ticket 1% booking fee plus $0.99 per paid ticket · Payment processing listed separately as 2.9% + $0.30 Read 20 Sep 2026 · humanitix.com
Charities & Schools $1, paid once 1% + $0.99 per paid ticket · payment processing: 2.9% + $0.30 Per paid ticket Read 14 Oct 2026 · humanitix.com
Standard $2.10, paid once 2.1% + $0.99 per paid ticket · payment processing: 2.9% + $0.30 Per paid ticket Read 14 Oct 2026 · humanitix.com
Custom Priced on request Contact us Custom pricing Read 14 Oct 2026 · humanitix.com

Every Humanitix plan and price →

Strong points and limits

Strong points

  • Unlimited ticket types and reserved seating
  • Free events have no ticket fee
  • Hosts app supports tracking, check-in and ticket sales
  • Public read-only API for event information

Limits

  • Paid-ticket plans charge per-ticket booking fees
  • Payment processing is listed separately at 2.9% + $0.30
  • Check-in app requires Android 7.0 or iOS 13.0 or later

Who it suits

Humanitix suits event hosts who need ticket sales, guest management and promotion tools, including check-in through a mobile app. Charities and schools have a listed paid-ticket plan with a 1% booking fee.

Verdict

Humanitix combines ticketing, event management and promotion tools, with a free option for free events and a mobile app for event teams. Paid-ticket costs include both the listed booking fee and separately listed payment processing.

Where Specifiction places it

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