Eventbrite
eventbrite.com
What it is
Eventbrite helps organizers create event pages, sell tickets, promote events, manage attendees, and review results. Promotion options include marketplace visibility, email campaigns, Facebook and Instagram ad tools, promo codes, smart audiences, and reporting; organizer tools also list AI event creation. The attendee app supports event discovery, registration, and ticket access on iPhone and Android. The Organizer app adds QR ticket scanning, check-in, and on-site ticket sales on iOS and Android. The app marketplace lists more than 100 apps, and documented integrations include Mailchimp and Zoom. The Zoom integration is limited to online, non-recurring events and does not support government Zoom accounts. Free event publishing costs nothing, with unlimited publishing and no ticket fees for free tickets. Eventbrite Premium costs $69 a month or $708 a year; availability varies by country. US fees for paid tickets are 3.7% plus $1.79 per ticket, with 2.9% per order for payment processing. Free events can be any size.
Spec sheet
- What it does
- Eventbrite is a web and mobile marketplace where organizers create, promote, manage and sell tickets for events while attendees discover and book experiences.Read 20 Oct 2026 · eventbrite.com
- Purpose
- Eventbrite lets organizers create event pages, sell tickets, promote and manage events, and analyze results.Read 29 Sep 2026 · eventbrite.com
- Intended users
- Eventbrite serves event organizers and attendees, with event categories ranging from classes to concerts and festivals.Read 29 Sep 2026 · eventbrite.com
- Free plan
- YesRead 20 Sep 2026 · eventbrite.com
- Paid from
- 69Read 20 Sep 2026 · eventbrite.com
- API
- Developers can request an Eventbrite API key from account settings and use OAuth redirect URIs for third-party applications.Read 20 Oct 2026 · eventbrite.com
- Integrations
- The Zapier integration connects Eventbrite attendee data to more than 4,000 apps, including Mailchimp, Salesforce, HubSpot, Google Sheets, Slack and Asana.Read 20 Oct 2026 · eventbrite.com
- Security
- Eventbrite states that it complies with PCI DSS 4.0.1 Level 1 as both a merchant and service provider.Read 29 Sep 2026 · vocalsurvivors.eventbrite.com
- Support
- The pricing page lists a Help Center and email support, plus 24/7 chat support for paid events.Read 29 Sep 2026 · eventbrite.com
- Headquarters
- San Francisco, California, United StatesRead 28 Sep 2026 · eventbrite.com
- Founded
- Eventbrite's own 2006 launch announcement identifies Kevin Hartz, Julia Hartz and Renaud Visage as its founders.Read 20 Oct 2026 · eventbrite.com
- Account protection
- Organizers can enable multi-factor authentication using an authenticator app.Read 29 Sep 2026 · eventbrite.com
- AI event creation
- The organizer pricing page lists AI event creation among its ticketing tools.Read 29 Sep 2026 · eventbrite.com
- App data handling
- Google Play says the Organizer app encrypts data in transit, lets users request deletion and may collect location, personal information and other data types.Read 20 Oct 2026 · play.google.com
- Browser requirements
- Eventbrite recommends current Google Chrome or Mozilla Firefox and no longer supports Internet Explorer 11 or earlier.Read 20 Oct 2026 · eventbrite.com
- Check-in
- The Organizer app scans QR-code tickets, supports manual lookup, validates or checks out attendees and shows live attendance information.Read 20 Oct 2026 · eventbrite.com
- Company size
- LinkedIn lists Eventbrite as a 501–1,000 employee software-development company headquartered in San Francisco.Read 20 Oct 2026 · linkedin.com
- Documentation
- The API help article directs developers to comprehensive v3 documentation covering endpoint spelling, parameters and common integration issues.Read 20 Oct 2026 · eventbrite.com
- Event promotion
- Its listed promotion tools include marketplace visibility, email campaigns, Facebook and Instagram ad tools, promo codes, smart audiences, and reporting.Read 29 Sep 2026 · eventbrite.com
- Hosting model
- Eventbrite is delivered as a hosted cloud service; TrustRadius reviewers specifically describe its cloud-based access and collaboration model.Read 20 Oct 2026 · trustradius.com
- Integration limits
- The Zoom integration requires an online, non-recurring event and does not support government Zoom accounts.Read 29 Sep 2026 · eventbrite.com
- JavaScript SDK
- The JavaScript SDK works in browsers and Node, offers ESM, CommonJS and UMD builds, and is distributed through npm and Yarn.Read 20 Oct 2026 · github.com
- Legal entity
- SEC filings identify the maker as Eventbrite, Inc., a Delaware corporation with principal offices at 95 Third Street, San Francisco.Read 20 Oct 2026 · sec.gov
- Limit: customization
- Capterra, GetApp and Software Advice reviews cite limited customization, especially for registration layouts and reporting outputs.Read 20 Oct 2026 · getapp.com
- Limit: fees
- Reviewers on Capterra, Software Advice and the App Store repeatedly complain that ticketing and payment fees reduce organizer or attendee value.Read 20 Oct 2026 · capterra.com
- Limit: Organizer app
- Google Play reviewers say the Android Organizer app has fewer capabilities than the website, awkward navigation and intermittent bugs.Read 20 Oct 2026 · play.google.com
- Limit: support and performance
- Software Advice and Trustpilot reviewers report slow support at busy times, occasional login or timeout problems and confusing forms.Read 20 Oct 2026 · softwareadvice.com
- Mailchimp integration
- The Mailchimp connector maps Eventbrite organizations, events, ticket classes, orders and opted-in buyers into Mailchimp commerce and audience records.Read 20 Oct 2026 · eventbrite.com
- Marketing
- Built-in promotion includes marketplace discovery, email campaigns, promo codes, smart audiences, Facebook and Instagram tools, Eventbrite Ads and AI-generated campaign copy.Read 20 Oct 2026 · eventbrite.com
- Mobile attendee app
- The attendee app supports event discovery, registration and ticket access, and is available for iPhone and Android.Read 29 Sep 2026 · eventbrite.com
- Organizer app
- The Eventbrite Organizer app supports QR ticket scanning, attendee check-in, and on-site ticket sales on iOS and Android.Read 29 Sep 2026 · eventbrite.com
- Ownership news
- On March 10, 2026, Eventbrite completed its merger with Bending Spoons US Inc., becoming a wholly owned subsidiary and leaving the NYSE.Read 20 Oct 2026 · sec.gov
- Paid ticket fee limits
- The listed US ticket fees are 3.7% plus $1.79 per paid ticket and 2.9% per order for payment processing; free tickets have no fees.Read 29 Sep 2026 · eventbrite.com
- Praise: audience reach
- G2 and Software Advice reviewers repeatedly value Eventbrite's built-in discoverability, recognizable brand and broad attendee reach.Read 20 Oct 2026 · g2.com
- Praise: ease of use
- Independent reviewers repeatedly praise the simple interface, quick event setup, intuitive registration and easy navigation.Read 20 Oct 2026 · trustradius.com
- Rating on Apple App Store
- 4.9 out of 5 from 1.8 million ratingsRead 20 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.6 out of 5 from 5,832 reviewsRead 20 Oct 2026 · capterra.com
- Rating on G2
- 4.3 out of 5 from 914 reviewsRead 20 Oct 2026 · g2.com
- Rating on GetApp
- 4.5 out of 5 for value for money from about 5,800 reviewsRead 20 Oct 2026 · getapp.com
- Rating on Google Play
- 3.6 out of 5 from about 5,320 reviews for Eventbrite OrganizerRead 20 Oct 2026 · play.google.com
- Rating on Trustpilot
- 4.4 out of 5 from 13,767 reviewsRead 20 Oct 2026 · trustpilot.com
- Rating on TrustRadius
- 7.1 out of 10 from 197 reviews and ratingsRead 20 Oct 2026 · trustradius.com
- Registration
- Organizers can create event pages, define multiple free or paid ticket types, customize registration questions and publish mobile-friendly registration flows.Read 20 Oct 2026 · eventbrite.com
- Reporting
- Eventbrite provides real-time registration and attendee reports that organizers can view and export.Read 20 Oct 2026 · eventbrite.com
- SDK licensing
- The official JavaScript SDK is MIT licensed, while the official Python SDK is Apache 2.0 licensed.Read 20 Oct 2026 · github.com
- SDKs
- Eventbrite publishes official JavaScript, Ruby, PHP and Python SDKs for its v3 API.Read 20 Oct 2026 · eventbrite.com
- Security compliance
- Eventbrite states that it is PCI-DSS 4.0.1 Level 1 compliant as both merchant and service provider and provides a SOC 3 security, availability and confidentiality report.Read 20 Oct 2026 · eventbrite.com
- Ticketing
- The platform supports timed entry, reserved seating, custom tickets, embedded checkout, promo codes, early-bird tickets and group tickets.Read 20 Oct 2026 · eventbrite.com
Plans and prices
Strong points and limits
Strong points
- Unlimited free event publishing.
- Free tickets have no ticketing fees.
- Organizer app supports QR ticket scanning.
- Marketplace lists more than 100 apps.
Limits
- US paid tickets incur listed service fees.
- Zoom integration excludes government accounts.
- Zoom integration requires an online, non-recurring event.
- Premium availability varies by country.
Who it suits
Eventbrite serves organizers and attendees across categories from classes to concerts and festivals. It suits organizers who want event promotion and ticketing alongside mobile check-in tools.
Eventbrite in depth
Read the full write-up
Overview
Eventbrite brings event publishing, ticket sales, promotion and attendee management into one service for organizers and event-goers. It suits organizers who want event discovery and on-site check-in alongside ticketing, especially for free events. Paid-ticket charges are the key trade-off.
Its reach spans classes, concerts and festivals. Attendees can discover events, register and access tickets in a mobile app, while organizers can promote events and review results.
Key features
Publishing and promotion
Organizers can create event pages and use marketplace visibility, email campaigns, Facebook and Instagram ad tools, promo codes and smart audiences to reach potential attendees. Reporting helps assess results, and AI event creation is among the ticketing tools. Advanced form customization is useful for more tailored registrations, though paid-ticket fees can make this a costly choice for events with many low-priced tickets.
Attendee access and event-day operations
The attendee app supports discovery, registration and ticket access on iPhone and Android. The separate Organizer app scans QR tickets, checks in attendees and supports on-site ticket sales on iOS and Android. Check-in and badge printing make Eventbrite more useful on event day than a ticket checkout alone.
Integrations, security and support
The app marketplace includes more than 100 apps, and documented integrations include Mailchimp and Zoom. Zoom integration is limited to online, non-recurring events and does not support government Zoom accounts. Eventbrite states that it complies with PCI DSS 4.0.1 Level 1 as both merchant and service provider; organizers can also enable authenticator-app multi-factor authentication. Help Center and email support are offered, with 24/7 chat support for paid events.
Pricing
Free event publishing costs nothing. It includes unlimited event publishing, and free tickets have no ticketing fees; free events can be any size. That makes the free option an unusually strong fit for organizers whose events do not charge admission, but it does not remove the fees on paid tickets.
Eventbrite Premium is $69 a month, billed at $69 per month or $708 per year (save $120). It is an optional subscription with up to 2,000 marketing emails per day and $20/month in EB Ads credits; availability varies by country. It may suit organizers who will use those marketing tools, but the subscription is separate from paid-ticket charges.
Eventbrite Pro starts at $15/month, with pricing for existing subscribers and email limits retained under their current plan. It is no longer available to new subscribers. The pricing page describes up to 10,000 daily marketing emails, so existing customers may have a higher email limit than Premium, but new organizers cannot choose this plan.
Paid ticketing has no subscription price listed. US fees are 3.7% + $1.79 service fee per paid ticket and 2.9% payment processing fee per order. Fees apply only to paid tickets; buyers pay by default, or organizers can absorb them. Account for both fees when setting ticket prices or estimating net revenue.
Platforms
Eventbrite supports web, iOS, Android and API access. The attendee and Organizer apps cover mobile ticket access and event-day operations on iPhone and Android.
Who it's for
Eventbrite is a strong fit for organizers of free or paid public events who want event discovery, promotional tools and check-in in one service. Free events avoid ticketing fees and have no stated size limit. Organizers focused on paid admissions should compare the per-ticket and per-order charges against their ticket prices and volume; those who need an unavailable Pro subscription should also look elsewhere.
Pros and cons
Pros: Unlimited free event publishing and no ticketing fees on free tickets make it practical for events that do not charge admission.
Pros: Marketplace promotion, social ad tools, email campaigns and smart audiences combine audience outreach with reporting.
Pros: Separate attendee and organizer apps cover ticket access, QR scanning, check-in and on-site sales.
Cons: Paid US tickets incur both a per-ticket service fee and a per-order processing fee, which can weigh heavily on low-priced tickets.
Cons: Pro is closed to new subscribers, and Premium's daily marketing email allowance is up to 2,000.
Cons: Zoom integration excludes recurring events and government Zoom accounts.
Alternatives
Zoho Backstage is worth considering when a fixed free-plan allowance is a better fit: its free tier caps events at 100 attendees each, 300 RSVP invites, three sessions, three speakers and one event day per event.
AlignMint is aimed at eligible organizations with up to $100K in annual donations; its free plan includes one user and 10 GB of storage.
Humanitix offers free events with no ticket fee, so it is another option for organizers whose events are free.
Kindest Events has a Kickstart tier with three admin seats and a 5% platform fee waived for the first $50K of the first year; core integrations may incur third-party fees.
RegFox charges $0.99 + 1% per paid registration on its Standard plan, with the paid-event fee capped at $4.99 per registrant; it may suit organizers who value that cap.
RunSignup has no processing fee for a $0 cart, making it an alternative to consider for free events.
TicketSpice charges $0.99 per online ticket over $5 and $0.49 per online ticket at $5 or under; compare those per-ticket charges with Eventbrite's fees when pricing admission.
Zeffy is a free option that includes event ticketing and fundraising alongside donation forms, donor management and email tools.
For broader comparisons, browse nonprofit event management software, event website builders, event management software, event badge printing software and event registration software.
Verdict
Choose Eventbrite if you want event discovery, promotion, ticketing and mobile check-in together, particularly for free events where ticketing fees do not apply. For paid events, look elsewhere if its per-ticket and per-order fees erode your margins or if you need a plan unavailable to new subscribers.
Verdict
Eventbrite combines event publishing, promotion, ticket sales, and attendee management. Free events avoid ticketing fees, while paid tickets carry listed US service and processing fees.
Where Specifiction places it
- Event Management Software#1 of 1819.4
- Registration Software#1 of 289.1
- Event Registration Software#2 of 559.2
- Event CRM Software#2 of 369.3
- Event Website Builders#2 of 339.2
- Event Badge Printing Software#3 of 499.1
- Event Booking Software#2 of 309.2
- Nonprofit Event Management Software#2 of 279.1
- Booking Tools#3 of 339.2
- Event Planning Software#3 of 239.2