Eventbrite vs Zoho Backstage
Eventbrite
eventbrite.com
Zoho Backstage
zoho.comSide by side
| Figure | Eventbrite | Zoho Backstage |
|---|---|---|
| Price from | $15/mo | ₹7,900/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 6 |
| Spec score · Event Management Software | 9.4 (#1) | 9.4 (#2) |
| Spec score · Event CRM Software | 9.3 (#2) | 8.5 (#10) |
| Spec score · Event Badge Printing Software | 9.1 (#3) | 8.5 (#15) |
| Spec score · Nonprofit Event Management Software | 9.1 (#2) | 8.5 (#7) |
| API | Developers can request an Eventbrite API key from account settings and use OAuth redirect URIs for third-party applications. | The public Backstage API is REST-based and exposes event, registration, agenda, speaker, sponsor, exhibitor and attendee data for custom integrations. |
| Company size | LinkedIn lists Eventbrite as a 501–1,000 employee software-development company headquartered in San Francisco. | LinkedIn lists Zoho's company size as 10,001 or more employees. |
| Documentation | The API help article directs developers to comprehensive v3 documentation covering endpoint spelling, parameters and common integration issues. | The help center contains guides for ticketing, agendas, sessions, speakers, sponsors, exhibitors, websites, virtual events, mobile apps, certificates, privacy and security. |
| Free plan | Yes | Yes |
| Integrations | The Zapier integration connects Eventbrite attendee data to more than 4,000 apps, including Mailchimp, Salesforce, HubSpot, Google Sheets, Slack and Asana. | Plan comparison lists Google Analytics, Zoho CRM, Zoho Flow, Zoho PageSense, Zoho SalesIQ, Zoho Meeting, Zoom Webinar and Zoom Meetings integrations. |
| Limit: customization | Capterra, GetApp and Software Advice reviews cite limited customization, especially for registration layouts and reporting outputs. | GetApp reviewers say some event-site design and advanced configuration options are limited or take time to understand. |
| Marketing | Built-in promotion includes marketplace discovery, email campaigns, promo codes, smart audiences, Facebook and Instagram tools, Eventbrite Ads and AI-generated campaign copy. | Marketing tools include scheduled email campaigns, social sharing, promotional banners, discount codes and affiliate tracking. |
| Praise: ease of use | Independent reviewers repeatedly praise the simple interface, quick event setup, intuitive registration and easy navigation. | GetApp reviewers repeatedly describe setup, navigation, registration and ticketing as straightforward for event teams. |
| Purpose | Eventbrite lets organizers create event pages, sell tickets, promote and manage events, and analyze results. | Zoho Backstage is event management software for organizing, promoting, and executing in-person, virtual, and hybrid events. |
| Rating on Capterra | 4.6 out of 5 from 5,832 reviews | 4.3 out of 5 from 30 reviews |
| Rating on G2 | 4.3 out of 5 from 914 reviews | 4.4 out of 5 from 27 reviews |
| Rating on GetApp | 4.5 out of 5 for value for money from about 5,800 reviews | 4.3 out of 5 from 30 reviews |
| Security | Eventbrite states that it complies with PCI DSS 4.0.1 Level 1 as both a merchant and service provider. | Zoho says Backstage stores personal data using 256-bit AES encryption at rest and supports password-protected exports. |
| Support | The pricing page lists a Help Center and email support, plus 24/7 chat support for paid events. | Plan comparison specifies 24x5 email support for every subscription tier, while GetApp lists phone, chat, help desk, forums and knowledge-base support. |
Plans
Eventbrite
- Free event publishingFree
- Eventbrite Premium$69 a month
- Free event publishingFree
- Free eventsFree
- Eventbrite Pro$15 a month
- Eventbrite Premium$69 a month
- Paid ticketingPrice not published
- Paid ticketingPrice not published
Zoho Backstage
- FreeFree
- FreeFree
- FreeFree
- Essentials₹7,900 a month
- Premium₹14,900 a month
- Ultimate₹29,900 a month
In their own words
Eventbrite
Eventbrite helps organizers create event pages, sell tickets, promote events, manage attendees, and review results. Promotion options include marketplace visibility, email campaigns, Facebook and Instagram ad tools, promo codes, smart audiences, and reporting; organizer tools also list AI event creation. The attendee app supports event discovery, registration, and ticket access on iPhone and Android. The Organizer app adds QR ticket scanning, check-in, and on-site ticket sales on iOS and Android. The app marketplace lists more than 100 apps, and documented integrations include Mailchimp and Zoom. The Zoom integration is limited to online, non-recurring events and does not support government Zoom accounts. Free event publishing costs nothing, with unlimited publishing and no ticket fees for free tickets. Eventbrite Premium costs $69 a month or $708 a year; availability varies by country. US fees for paid tickets are 3.7% plus $1.79 per ticket, with 2.9% per order for payment processing. Free events can be any size.
Zoho Backstage
Zoho Backstage has no write-up on Specifiction yet; its figures are above.