Zoho Backstage

Spec sheet

What it does

Zoho Backstage manages in-person, virtual and hybrid events, including websites, registrations, tickets, agendas, speakers, sponsors, exhibitors, engagement and analytics.Read 14 Oct 2026 · zoho.com

Purpose

Zoho Backstage is event management software for organizing, promoting, and executing in-person, virtual, and hybrid events.Read 29 Sep 2026 · zoho.com

Free plan

YesRead 20 Sep 2026 · zoho.com

API

The public Backstage API is REST-based and exposes event, registration, agenda, speaker, sponsor, exhibitor and attendee data for custom integrations.Read 14 Oct 2026 · zoho.com

Integrations

Plan comparison lists Google Analytics, Zoho CRM, Zoho Flow, Zoho PageSense, Zoho SalesIQ, Zoho Meeting, Zoom Webinar and Zoom Meetings integrations.Read 14 Oct 2026 · zoho.com

Mobile apps

Organizer and attendee apps support check-ins, badge printing, announcements, schedules, networking and exhibitor lead scanning.Read 14 Oct 2026 · help.zoho.com

Security

Zoho says Backstage stores personal data using 256-bit AES encryption at rest and supports password-protected exports.Read 14 Oct 2026 · zoho.com

Privacy

Zoho describes Backstage as designed to help organizers process attendee data in compliance with GDPR and provides data access, rectification, and deletion options.Read 29 Sep 2026 · zoho.com

Support

Plan comparison specifies 24x5 email support for every subscription tier, while GetApp lists phone, chat, help desk, forums and knowledge-base support.Read 14 Oct 2026 · zoho.com

Analytics

Event dashboards report ticket sales, attendee activity, session performance, check-ins and revenue.Read 14 Oct 2026 · zoho.com

API authentication

API access uses OAuth 2.0 tokens, regional data-center endpoints and module-specific scopes.Read 14 Oct 2026 · zoho.com

API scope

API documentation covers operations such as creating orders, updating tickets and retrieving or updating attendee records.Read 14 Oct 2026 · zoho.com

Audience fit

The pricing page describes Essentials for teams building an audience and community, Premium for event professionals, and Ultimate for organizations and agencies planning events of all types and sizes.Read 29 Sep 2026 · zoho.com

Company founding

Crunchbase states that Zoho was founded in 1996 by Sridhar Vembu.Read 14 Oct 2026 · crunchbase.com

Company ownership

LinkedIn describes Zoho Corporation as privately held, profitable and headquartered in Chennai, India.Read 14 Oct 2026 · linkedin.com

Company size

LinkedIn lists Zoho's company size as 10,001 or more employees.Read 14 Oct 2026 · linkedin.com

Connectivity limit

Zoho's FAQ states that Backstage requires an internet connection and does not work offline.Read 14 Oct 2026 · help.zoho.com

Documentation

The help center contains guides for ticketing, agendas, sessions, speakers, sponsors, exhibitors, websites, virtual events, mobile apps, certificates, privacy and security.Read 14 Oct 2026 · help.zoho.com

Engagement

Backstage offers AI matchmaking, one-to-one chats, discussion channels, gamification, live polls and live Q&A.Read 14 Oct 2026 · zoho.com

Event duration

The pricing comparison sets event-day limits of one day for Free, three for Essentials, five for Premium, and 15 for Ultimate.Read 29 Sep 2026 · zoho.com

Event planning

The platform supports agenda setup, sponsorship coordination, session registration and check-in for event zones.Read 14 Oct 2026 · zoho.com

Event tools

The platform includes event planning, ticketing, onsite check-in and badging, exhibitor tools, and event analytics.Read 29 Sep 2026 · zoho.com

Event website

Organizers can build event websites with templates and customize domains, URLs, and pages.Read 29 Sep 2026 · zoho.com

Free plan limits

The Free plan allows one event day per event, up to 100 attendees, three sessions, and 300 RSVP invites per event.Read 29 Sep 2026 · zoho.com

Funding

Zoho says it has remained bootstrapped, privately held and has never taken venture funding.Read 14 Oct 2026 · zoho.com

Licence

Backstage terms describe a hosted event-management service and place responsibility for third-party service licences and fees on the customer; no open-source licence is provided.Read 14 Oct 2026 · zoho.com

Limit: API gaps

A GetApp reviewer reports that API write functionality lags the product and cannot upload sponsor logos.Read 14 Oct 2026 · getapp.com

Limit: customization

GetApp reviewers say some event-site design and advanced configuration options are limited or take time to understand.Read 14 Oct 2026 · getapp.com

Limit: integrations

A GetApp reviewer reports limited integration options and extra manual data entry despite connecting ticketing to accounting.Read 14 Oct 2026 · getapp.com

Limit: mobile reliability

An Apple App Store reviewer reported that the organizer app failed to check in attendees and sent erroneous SMS and email messages during an event.Read 14 Oct 2026 · apps.apple.com

Marketing

Marketing tools include scheduled email campaigns, social sharing, promotional banners, discount codes and affiliate tracking.Read 14 Oct 2026 · zoho.com

Other integrations

GetApp lists Eventbrite, Zoho SalesIQ, Zoom Workplace, Walls.io and WhatsApp among integrations mentioned by users.Read 14 Oct 2026 · getapp.com

Praise: all-in-one coverage

GetApp reviewers praise the combination of event pages, registration, ticketing, attendee management and feedback in one system.Read 14 Oct 2026 · getapp.com

Praise: ease of use

GetApp reviewers repeatedly describe setup, navigation, registration and ticketing as straightforward for event teams.Read 14 Oct 2026 · getapp.com

Praise: support

G2's review summary identifies 24x7 customer support and ease of use as recurring positives.Read 14 Oct 2026 · g2.com

Privacy compliance

Zoho describes Backstage features for GDPR consent, data access, correction, portability, deletion and activity logging.Read 14 Oct 2026 · zoho.com

Rating on Apple App Store attendee app

2.3 out of 5 from 39 ratingsRead 14 Oct 2026 · apps.apple.com

Rating on Apple App Store organizer app

3.0 out of 5 from 6 ratingsRead 14 Oct 2026 · apps.apple.com

Rating on Capterra

4.3 out of 5 from 30 reviewsRead 14 Oct 2026 · capterra.com

Rating on G2

4.4 out of 5 from 27 reviewsRead 14 Oct 2026 · g2.com

Rating on GetApp

4.3 out of 5 from 30 reviewsRead 14 Oct 2026 · getapp.com

Rating on Google Play organizer app

4.0 out of 5 from 54 reviewsRead 14 Oct 2026 · play.google.com

Recent integration update

In February 2026 Zoho added Zoom Meetings integration and iframe embeds for third-party streaming services in Backstage OnAir.Read 14 Oct 2026 · zoho.com

Recent update

In July 2026 Zoho added downloadable delivery reports for email and WhatsApp communications.Read 14 Oct 2026 · zoho.com

System requirements

The attendee app supports Android 5.0 or later and iOS 9.3 or later, with browser access to event microsites also available.Read 14 Oct 2026 · help.zoho.com

Ticketing

Backstage provides ticket sales with pre-set expiry and activation dates, attendee pre-approval and discount codes, with 0% ticketing commission on supported plans.Read 14 Oct 2026 · zoho.com

Virtual events

Backstage OnAir supports livecasting, polls, questions, attendee chat, screen sharing, and shared documents or presentations.Read 29 Sep 2026 · zoho.com

Website builder

Organizers can create branded event websites from templates, add custom domains and publish custom pages.Read 14 Oct 2026 · zoho.com

Plans and prices

Every Zoho Backstage plan and price →

Where Specifiction places it

• Event Management Software#2 of 1819.4
• Exhibitor Management Software#5 of 318.5
• Event Scheduling Software#7 of 348.5
• Nonprofit Event Management Software#7 of 278.5
• Event CRM Software#10 of 368.5
• Event Badge Printing Software#15 of 498.5