Humanitix vs Zoho Backstage
Humanitix
humanitix.com
Zoho Backstage
zoho.comSide by side
| Figure | Humanitix | Zoho Backstage |
|---|---|---|
| Price from | $0.99/mo | ₹7,900/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 6 |
| Spec score · Event Management Software | 9.4 (#3) | 9.4 (#2) |
| Spec score · Nonprofit Event Management Software | 8.9 (#3) | 8.5 (#7) |
| API | The public read-only API can fetch event, order, ticket, and tag information for events owned by or shared with an account. | The public Backstage API is REST-based and exposes event, registration, agenda, speaker, sponsor, exhibitor and attendee data for custom integrations. |
| API authentication | API requests require an x-api-key header, and generating a replacement key invalidates the existing key. | API access uses OAuth 2.0 tokens, regional data-center endpoints and module-specific scopes. |
| Free plan | Yes | Yes |
| Integrations | The help center lists integrations and guides for Mailchimp, Salesforce, HubSpot, Zapier, Meta Pixel and analytics platforms. | Plan comparison lists Google Analytics, Zoho CRM, Zoho Flow, Zoho PageSense, Zoho SalesIQ, Zoho Meeting, Zoom Webinar and Zoom Meetings integrations. |
| Mobile apps | Humanitix for Hosts is available for iOS and Android and provides ticket scanning and attendee check-in. | Organizer and attendee apps support check-ins, badge printing, announcements, schedules, networking and exhibitor lead scanning. |
| Praise: Ease of use | Trustpilot reviewers commonly describe the ticketing platform as intuitive and easy to navigate. | GetApp reviewers repeatedly describe setup, navigation, registration and ticketing as straightforward for event teams. |
| Praise: Support | Trustpilot reviewers repeatedly commend the support team for being helpful, friendly and quick to respond. | G2's review summary identifies 24x7 customer support and ease of use as recurring positives. |
| Purpose | Humanitix is an event ticketing platform that dedicates 100% of profits from booking fees to charity. | Zoho Backstage is event management software for organizing, promoting, and executing in-person, virtual, and hybrid events. |
| Rating on Capterra | Capterra shows 5.0 out of 5 from 1 review. | 4.3 out of 5 from 30 reviews |
| Rating on G2 | G2 shows 4.4 out of 5 from 21 reviews. | 4.4 out of 5 from 27 reviews |
| Security | Humanitix says it is hosted on AWS, payment processing is PCI DSS certified, and card data is not stored or handled by Humanitix. | Zoho says Backstage stores personal data using 256-bit AES encryption at rest and supports password-protected exports. |
| Support | The pricing page says all plans include free customer support, and the features page says its support team is based in Sydney. | Plan comparison specifies 24x5 email support for every subscription tier, while GetApp lists phone, chat, help desk, forums and knowledge-base support. |
| System requirements | The help center recommends current Chrome, Firefox or Edge for the web console, says Safari can have more issues, and does not support Internet Explorer. | The attendee app supports Android 5.0 or later and iOS 9.3 or later, with browser access to event microsites also available. |
| Ticketing | Yes | Backstage provides ticket sales with pre-set expiry and activation dates, attendee pre-approval and discount codes, with 0% ticketing commission on supported plans. |
Plans
Humanitix
- Free eventsFree
- Standard$0.99 a month
- Charities & Schools$0.99 a month
- Charities & Schools$1, paid once
- Standard$2.10, paid once
- CustomPriced on request
Zoho Backstage
- FreeFree
- FreeFree
- FreeFree
- Essentials₹7,900 a month
- Premium₹14,900 a month
- Ultimate₹29,900 a month
In their own words
Humanitix
Humanitix is an event ticketing platform that dedicates all profits from booking fees to charity. Hosts can set up unlimited ticket types, reserved seating, merchandise sales, gift cards, invoicing and waitlists. Event management tools include audience emails, guest and refund handling, later ticket assignment, and sales reports and analytics. Promotion features include website ticket widgets, promotional and affiliate codes, email tools and accessibility features. Integration guides cover Mailchimp, Salesforce, HubSpot, Zapier, Meta Pixel, Google Tag Manager and analytics platforms. Its public read-only API retrieves event, order, ticket and tag information for events owned by or shared with an account. The free Humanitix for Hosts app on iOS and Android supports tracking, check-in and ticket sales. Check-in requires Android 7.0 or later or iOS 13.0 or later; Tap to Pay has additional device and operating-system requirements. Free events have no ticket fee. Standard charges $0.99 per paid ticket plus a 2.1% booking fee; Charities & Schools charges $0.99 per paid ticket plus a 1% booking fee. Payment processing is listed separately at 2.9% + $0.30.
Zoho Backstage
Zoho Backstage has no write-up on Specifiction yet; its figures are above.