CiviCRM vs ClubExpress
CiviCRM
civicrm.org
ClubExpress
clubexpress.comSide by side
| Figure | CiviCRM | ClubExpress |
|---|---|---|
| Price from | $15/mo | $0.30/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 10 |
| Spec score · Nonprofit Membership Management Software | 8.9 (#4) | 9.1 (#3) |
| Communications | CiviMail supports targeted and personalized bulk emails, including rich HTML and text-only messages for Pro subscribers on Spark. | Built-in communications include targeted emailings, paid text messaging, discussion forums, blogs, surveys, ad hoc forms and real-time chat. |
| Free plan | Yes | No |
| Integrations | The official integrations showcase lists payment and communication services including Stripe, PayPal, Mailchimp, Twilio, and QuickBooks, and CMS integrations including Drupal, Backdrop, WordPress, and Joomla. | The Zapier integration can send membership, donation, renewal, and event data to services such as HubSpot, Google Calendar, and Mailchimp; it is designed for incremental synchronization rather than historical migration. |
| Purpose | CiviCRM is a web-based, customizable open-source CRM for nonprofit and civic-sector organizations. | ClubExpress provides clubs and associations with a website, member login and database, renewals, discussion forums, and other organization management features. |
| Security | CiviCRM publishes security advisories and provides instructions for subscribing to security notices and reporting suspected issues. | ClubExpress says it uses nightly offsite backups, real-time database backups, salted and hashed passwords, and HTTPS with a minimum of TLS 1.2. |
| Support | Support options include documentation, Stack Exchange, community chat, events, release notes, bug reporting, and professional consulting. | The vendor advertises U.S.-based phone and email Customer Success support plus context-sensitive online help, webinars and tutorials. |
Plans
CiviCRM
- CiviCRM (self-hosted)Free
- Spark Starter$15 a month
- Spark Essentials$30 a month
- Spark Pro$50 a month
ClubExpress
- 501–1000 members$0.30 a month
- 301–500 members$0.34 a month
- 201–300 members$0.38 a month
- Up to 200 members$0.42 a month
- 501-1000 Members$30 a month
- 301-500 Members$34 a month
- 201-300 Members$38 a month
- Up to 200 Members$42 a month
- Basic Setup$150, paid once
- Organizations larger than 1000 membersPriced on request
In their own words
ClubExpress
ClubExpress gives clubs and associations a website, member login and database, and tools for managing membership and organization activity. Members can sign up online, select configurable membership types, and handle renewals and expirations. The platform includes more than 22 purpose-built modules, such as committees, forums, documents, photo albums, surveys, blogs, event calendars, and volunteering. Its member-focused mobile app runs on Apple iOS and Google Android, alongside web and API support. A Zapier integration can send membership, donation, renewal, and event data to services such as HubSpot, Google Calendar, and Mailchimp; it is intended for incremental synchronization rather than historical migration. Optional QuickBooks Online and QuickBooks Desktop integrations export transactions, payments, credits, fees, and customer records. ClubExpress says its servers are hosted on AWS behind a firewall, and lists nightly offsite and real-time database backups, salted and hashed passwords, and HTTPS with a minimum of TLS 1.2. It states that it is a PCI Level 2 merchant. The paid service offers a 60-day trial, limited to 10 manually entered members; credit card processing and non-member database imports are disabled during the trial.