ClubExpress
clubexpress.com
What it is
ClubExpress gives clubs and associations a website, member login and database, and tools for managing membership and organization activity. Members can sign up online, select configurable membership types, and handle renewals and expirations. The platform includes more than 22 purpose-built modules, such as committees, forums, documents, photo albums, surveys, blogs, event calendars, and volunteering. Its member-focused mobile app runs on Apple iOS and Google Android, alongside web and API support. A Zapier integration can send membership, donation, renewal, and event data to services such as HubSpot, Google Calendar, and Mailchimp; it is intended for incremental synchronization rather than historical migration. Optional QuickBooks Online and QuickBooks Desktop integrations export transactions, payments, credits, fees, and customer records. ClubExpress says its servers are hosted on AWS behind a firewall, and lists nightly offsite and real-time database backups, salted and hashed passwords, and HTTPS with a minimum of TLS 1.2. It states that it is a PCI Level 2 merchant. The paid service offers a 60-day trial, limited to 10 manually entered members; credit card processing and non-member database imports are disabled during the trial.
Spec sheet
- What it does
- ClubExpress is an all-in-one membership platform for clubs, associations, nonprofits and other member-based groups, combining websites, member records, events, communications and payments.Read 14 Oct 2026 · clubexpress.com
- Purpose
- ClubExpress provides clubs and associations with a website, member login and database, renewals, discussion forums, and other organization management features.Read 9 Oct 2026 · help.clubexpress.com
- Intended users
- ClubExpress describes its service as supporting membership-based organizations, including clubs and associations, with websites, events, finances, and communications.Read 9 Oct 2026 · clubexpress.com
- Free plan
- NoRead 21 Sep 2026 · clubexpress.com
- Integrations
- The Zapier integration can send membership, donation, renewal, and event data to services such as HubSpot, Google Calendar, and Mailchimp; it is designed for incremental synchronization rather than historical migration.Read 9 Oct 2026 · help.clubexpress.com
- Security
- ClubExpress says it uses nightly offsite backups, real-time database backups, salted and hashed passwords, and HTTPS with a minimum of TLS 1.2.Read 9 Oct 2026 · clubexpress.com
- Support
- The vendor advertises U.S.-based phone and email Customer Success support plus context-sensitive online help, webinars and tutorials.Read 14 Oct 2026 · clubexpress.com
- Accounting integration
- ClubExpress optionally integrates with QuickBooks Online and QuickBooks Desktop to export transactions, payments, credits, fees, and customer records.Read 9 Oct 2026 · clubexpress.com
- API status
- ClubExpress describes web services as an extra-cost module and says the first function verifies membership; it plans a broader API suite for outside applications.Read 14 Oct 2026 · help.clubexpress.com
- Communications
- Built-in communications include targeted emailings, paid text messaging, discussion forums, blogs, surveys, ad hoc forms and real-time chat.Read 14 Oct 2026 · clubexpress.com
- Company legal name
- Crunchbase identifies the legal entity as Gembrook Systems, LLC and lists Dan Ehrmann as founder and CEO.Read 14 Oct 2026 · crunchbase.com
- Company profile
- LinkedIn lists ClubExpress as privately held, founded in 2004, headquartered in Schaumburg, Illinois, with 11–50 employees.Read 14 Oct 2026 · linkedin.com
- Content gating
- pageRead 21 Sep 2026 · clubexpress.com
- Crunchbase company facts
- Crunchbase lists ClubExpress as a private Schaumburg software company with 11–50 employees and no disclosed funding amount.Read 14 Oct 2026 · crunchbase.com
- Custom domain
- YesRead 21 Sep 2026 · clubexpress.com
- Documentation
- The Help Center is organized into getting started, membership, built-in modules, finance, website, communications, add-ons, events, FAQs and release notes.Read 14 Oct 2026 · help.clubexpress.com
- Event management
- Its event calendar supports registration, payments, attendance, capacities, multiple activities, guest pricing, reminders, waivers and cancellation policies.Read 14 Oct 2026 · clubexpress.com
- Hosting
- ClubExpress is cloud-hosted on AWS, with AWS also storing selected documents, photos and audio/video files.Read 14 Oct 2026 · help.clubexpress.com
- Learning Stream integration
- An optional Learning Stream connection links training and certification workflows so completed learners can receive ClubExpress certificates automatically.Read 14 Oct 2026 · clubexpress.com
- Limit: API clarity
- A G2 reviewer said API and SSO documentation was unavailable after repeated requests and criticized confusing design choices and password-reset handling.Read 14 Oct 2026 · g2.com
- Limit: customization and reporting
- Reviewers report inflexible features, difficult page formatting, limited reporting and missing workflow options such as event waitlists.Read 14 Oct 2026 · softwareadvice.com
- Limit: interface and learning curve
- Review summaries repeatedly describe the interface and website tools as clunky, confusing or outdated, with a steep learning curve.Read 14 Oct 2026 · softwareadvice.com
- Limit: mobile app
- Apple reviewers report login failures, poor design, web-page-like behavior and nonworking iPhone notifications.Read 14 Oct 2026 · apps.apple.com
- Member limit
- 200Read 21 Sep 2026 · clubexpress.com
- Membership
- The platform supports online member signups, configurable membership types, renewals, and expirations.Read 9 Oct 2026 · help.clubexpress.com
- Membership database
- The system stores member and non-member records, supports configurable member types, renewals, expirations, profiles, committees, interests and volunteering.Read 14 Oct 2026 · clubexpress.com
- Mobile app
- The member app runs on iOS and Android and provides channels, member directories, chat, direct messaging, events, polls, notifications and location-based Meets.Read 14 Oct 2026 · clubexpress.com
- Modules
- ClubExpress says it includes more than 22 purpose-built modules, including committees, forums, documents, photo albums, surveys, blogs, event calendars, and volunteering.Read 9 Oct 2026 · help.clubexpress.com
- Multi-tier organizations
- The product supports chapters, districts and regions through either one shared site or multiple linked chapter sites with shared events, content, directories and funds distribution.Read 14 Oct 2026 · clubexpress.com
- Payment compliance
- ClubExpress states that it is PCI compliant as a Level 2 merchant.Read 9 Oct 2026 · clubexpress.com
- Payments
- ClubExpress handles online cards, ACH, Apple Pay, Google Pay, checks, cash, donations and Stripe-reader point-of-sale transactions.Read 14 Oct 2026 · clubexpress.com
- Platform technology
- The service uses ASP.NET, C#, SQL Server, HTML5, CSS3, AJAX and jQuery.Read 14 Oct 2026 · help.clubexpress.com
- Praise: support and breadth
- Independent reviewers repeatedly praise responsive support, broad membership and event functionality, centralized administration and value for money.Read 14 Oct 2026 · getapp.com
- Privacy and GDPR
- ClubExpress says customers retain data ownership, data is not sold or shared, and the platform supplies GDPR consent and forget-me workflows.Read 14 Oct 2026 · clubexpress.com
- QuickBooks integration
- QuickBooks Online and Desktop exports are supported for transactions, payments, credits, fees and member or non-member customers for an additional $20 monthly fee.Read 14 Oct 2026 · clubexpress.com
- Rating on Apple App Store
- 1.7 out of 5 from 12 ratingsRead 14 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.2 out of 5 from 517 reviewsRead 14 Oct 2026 · capterra.com
- Rating on G2
- 4.0 out of 5 from 247 reviewsRead 14 Oct 2026 · g2.com
- Rating on GetApp
- 4.2 out of 5 from 517 reviewsRead 14 Oct 2026 · getapp.com
- Rating on Google Play
- 3.6 out of 5 from 13 reviewsRead 14 Oct 2026 · play.google.com
- Rating on Software Advice
- 4.2 out of 5 from 517 reviewsRead 14 Oct 2026 · softwareadvice.com
- Security controls
- The vendor states that it uses AWS firewalls, VPN monitoring, nightly and real-time backups, salted one-way password hashing, encrypted card data, PCI Level 2 compliance, HTTPS, TLS 1.2 and TLS 1.3.Read 14 Oct 2026 · clubexpress.com
- Subscription billing
- bothRead 21 Sep 2026 · clubexpress.com
- Trial limits
- The 60-day trial allows up to 10 manually entered members and disables credit card processing and non-member database imports.Read 9 Oct 2026 · clubexpress.com
- Trial restrictions
- The 60-day trial excludes credit-card payments, non-member imports, custom domains, domain email accounts and email-based listservers, and limits test data to eight members and eight non-members.Read 14 Oct 2026 · help.clubexpress.com
- Website builder
- Organizations can create public and members-only pages, themed layouts, custom pages, photo pages, document libraries and online storefronts without coding.Read 14 Oct 2026 · clubexpress.com
- Zapier integration
- The Zapier connector sends membership, donation, renewal and event data through polling triggers and API-based integrations, with permissioned API keys.Read 14 Oct 2026 · help.clubexpress.com
Plans and prices
Strong points and limits
Strong points
- More than 22 purpose-built organization modules
- Supports online signups and configurable membership types
- Mobile app runs on iOS and Android
- Hosting fees include unlimited technical support
Limits
- No free plan is listed
- Trial allows up to 10 manually entered members
- Trial disables card processing and non-member imports
- Zapier integration is for incremental, not historical, migration
Who it suits
It suits membership-based organizations, including clubs and associations, that need a site, member records, renewals, events, and communications. Organizations needing trial credit card processing or non-member database imports should note those restrictions.
ClubExpress in depth
Read the full write-up
ClubExpress is membership and organization-management software for clubs and associations. It suits groups that want member administration, a website and operational modules in one system. Its breadth is a strength, but custom pricing and a limited trial make the buying decision harder to assess.
Overview
ClubExpress brings online signups, configurable membership types, renewals and expirations together with a member database, login and website. For organizations managing these recurring tasks alongside events and communications, that scope can reduce the need to coordinate separate tools. It is less suited to a group that needs only a fundraising CRM or a simple membership site.
More than 22 modules cover work such as committees, forums, documents, photo albums, surveys, blogs, event calendars and volunteering. That range can accommodate organizations with varied activities, but groups with narrower needs may be paying for a broader operating platform than they require.
Key features
Page-level content gating lets an organization reserve selected pages for members. Subscription billing supports both members and non-members, providing flexibility for groups that charge different audiences.
The member-focused app runs on iOS and Android, alongside the web platform. Zapier can send membership, donation, renewal and event data to services such as HubSpot, Google Calendar and Mailchimp. It is designed for incremental synchronization, not historical migration, so it should not be treated as a way to transfer an organization's full back catalog.
Optional integrations with QuickBooks Online and QuickBooks Desktop export transactions, payments, credits, fees and customer records. This can connect membership operations to accounting workflows without implying a full accounting system is included.
ClubExpress says its AWS-hosted servers sit behind a firewall, with nightly offsite and real-time database backups, salted and hashed passwords, and HTTPS using at least TLS 1.2. It also states that it is a PCI Level 2 merchant. Hosting fees include unlimited technical support for administrators and members, a meaningful inclusion for organizations that expect to need help maintaining a multi-module service.
Pricing
ClubExpress is paid software with custom pricing. Its membership tiers are organized by size: Up to 200 Members, 201–300 Members, 301–500 Members, and 501–1000 Members. No tier price is provided, so organizations cannot compare the cost of moving between these bands from the tier names alone.
There is no free plan. The 60-day trial allows up to 10 manually entered members, but disables credit card processing and imports of non-member database records. That is enough time to explore some administration workflows, but the small member cap and disabled payment processing limit how closely a group can model a live operation.
Platforms
ClubExpress supports web, Android and iOS, and lists an API platform. It also supports custom domains, giving organizations the option to use their own web address for the site.
Who it's for
ClubExpress is a strong candidate for membership-based clubs and associations that need signups, renewals, member access and a mix of events, finances and communications under one roof. Groups should look elsewhere if they need a free starting tier, want to trial payment processing with more than a handful of members, or require historical data migration through the stated Zapier integration.
Pros and cons
Broad organization toolkit: More than 22 modules extend the platform beyond membership records to areas such as committees, events and volunteering.
Member access across web and mobile: The website and iOS and Android app give members more than one way to engage with the organization.
Useful operational connections: Zapier supports incremental data flows to other services, and optional QuickBooks integrations export accounting records.
Trial restrictions: A maximum of 10 manually entered members, no card processing and no non-member database imports prevent a full-scale trial.
Budgeting requires a quote: Every stated membership tier uses custom pricing, so the cost cannot be compared directly from the tier structure.
Alternatives
For organizations comparing tools by function, see Nonprofit CRM Software, Membership Site Platforms, Membership Management Software and Membership Billing Software.
Keela is worth considering for a web-based organization with 1,001–5,000 contacts: its annual tiers are $243 a month for 1,001–2,500 contacts and $316 a month for 2,501–5,000 contacts, with savings of up to 23% when paying annually.
memberplanet has a free Basic plan with unlimited members and admins, making it an option for groups prioritizing a free entry point; its Essentials plan is $50 a month and includes a 2% platform fee.
Trail Blazer may suit a small nonprofit database: its Non-Profit Manager plan starts at $50 a month for under 500 contacts, with setup fees of 295 to 495 USD and unlimited mass email.
Funraise is an alternative for organizations raising under $1 million annually that want a free plan; its Premium Plans use custom pricing.
Raklet offers a free tier for 100 contacts, one admin seat and 1,250 free emails per month; its Essentials plan is $59 a month.
Salesforce Nonprofit Cloud may fit eligible nonprofits seeking free Salesforce licenses: the Power of Us Program provides 10 free Nonprofit Cloud or Sales/Service Cloud licenses.
Beacon is a paid option with a Starter plan at £37 a month monthly or £33.50 a month annually, covering 500–2,000 contacts, three users, 10 read-only users and 0% platform fees on payments.
CharityEngine is another paid alternative.
Verdict
Choose ClubExpress if your club or association needs membership administration, a website and a wide set of organization modules in one service, with mobile access and accounting integrations. Look elsewhere if predictable published pricing, a more representative trial or a free plan matters more than that consolidated toolkit.
Verdict
ClubExpress bundles membership administration with website and organization modules, plus mobile apps and accounting integrations.
Where Specifiction places it
- Membership Management Software#3 of 1069.1
- Nonprofit CRM Software#2 of 359.0
- Directory Creation And Management Software#2 of 339.1
- Membership & Association Management#2 of 299.1
- Membership Site Platforms#7 of 859.1
- Nonprofit Membership Management Software#3 of 309.1
- Membership Billing Software#4 of 349.1