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ClubRunner

clubrunner.ca

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Spec score 9.0 #5 of 106 in Membership Management Software

Spec sheet

What it does
ClubRunner is a membership, communications and website platform for clubs, districts, nonprofits, boards, chambers and associations.Read 21 Oct 2026 · site.clubrunner.ca
Free plan
NoRead 20 Sep 2026 · site.clubrunner.ca
Paid from
27Read 20 Sep 2026 · site.clubrunner.ca
License
The terms identify ClubRunner code, designs and data structures as copyrighted company property and prohibit unauthorized duplication, indicating proprietary software.Read 21 Oct 2026 · site.clubrunner.ca
Headquarters
Oakville, Ontario, CanadaRead 28 Sep 2026 · clubrunner.ca
Founded
2003Read 28 Sep 2026 · clubrunner.ca
API and SDK availability
A software directory reports that the vendor has not supplied public API details; no public ClubRunner SDK documentation is listed.Read 21 Oct 2026 · softwarefinder.com
Attendance
Attendance Manager records meetings, makeups, exemptions and leaves of absence.Read 21 Oct 2026 · site.clubrunner.ca
Committees
A committee module organizes standing and yearly committees and can generate directory listings.Read 21 Oct 2026 · portal.clubrunner.ca
Communications
Communication tools provide email and newsletter templates plus broadcasts to members and groups.Read 21 Oct 2026 · site.clubrunner.ca
Company facts
LinkedIn lists ClubRunner as a privately held Oakville, Ontario software company founded in 2003 with 11–50 employees.Read 21 Oct 2026 · ca.linkedin.com
Content gating
pageRead 20 Sep 2026 · site.clubrunner.ca
Custom domain
YesRead 20 Sep 2026 · site.clubrunner.ca
Customer footprint
The maker says ClubRunner has more than 5,000 customers in over 30 countries.Read 21 Oct 2026 · site.clubrunner.ca
Documentation and support
The support center lists 37 member guides and 241 administrator guides, with email support targeted within two business days and weekday phone support.Read 21 Oct 2026 · site.clubrunner.ca
Events
Event Planner manages events from setup through completion, while MyEventRunner creates custom registration forms.Read 21 Oct 2026 · site.clubrunner.ca
GDPR controls
The GDPR page describes consent logging, cross-platform search/edit/delete anonymization, data-processing agreements and breach policies.Read 21 Oct 2026 · site.clubrunner.ca
Hosting and backups
ClubRunner uses Microsoft Azure, Cloudflare and SendGrid, with continuous 30-day restore coverage plus weekday full database backups; individual account backups are unavailable.Read 21 Oct 2026 · clubrunnersupport.com
Legal maker
The legal entity is Infotech Business Centre Inc., doing business as ClubRunner.Read 21 Oct 2026 · site.clubrunner.ca
Limit: missing collaboration features
Capterra reviewers cite the lack of a message board or blog capability and request better image editing and discussion tools.Read 21 Oct 2026 · capterra.com
Limit: outages
A G2 reviewer reports that the site becomes unavailable during maintenance and can take a while to return.Read 21 Oct 2026 · g2.com
Limit: synchronization and bookkeeping
Software Advice reviewers report slow startup synchronization, imperfect Rotary synchronization and weak interaction with outside bookkeeping systems.Read 21 Oct 2026 · softwareadvice.com
Limit: usability
Reviewers describe some administration, website design and advanced modules as clunky or difficult for less technical and older users.Read 21 Oct 2026 · g2.com
Member directory
Subscriptions include a secure member directory where members can maintain their profiles.Read 21 Oct 2026 · site.clubrunner.ca
Member limit
20Read 20 Sep 2026 · site.clubrunner.ca
Membership Success
The Membership Success module tracks prospective members and recruitment activity.Read 21 Oct 2026 · site.clubrunner.ca
Mobile app complaints
Google Play reviewers report crashes, hangs, slow member-list loading, timeouts and search limited by club or name.Read 21 Oct 2026 · play.google.com
Mobile app praise
App reviewers describe the mobile app as convenient for accessing member contacts, calendars and district information.Read 21 Oct 2026 · apps.apple.com
Notable news: May 23, 2025
ClubRunner announced mobile enhancements, automated email campaigns, multifactor authentication, QuickBooks/Xero integration and AI-generated email content.Read 21 Oct 2026 · clubrunnersupport.com
Notable outage: October 29, 2025
ClubRunner reported an Azure Front Door outage that affected website and member-area access and was restored the next day.Read 21 Oct 2026 · clubrunnersupport.com
Payments and billing
Online payments support dues, donations and event registrations, while Dues & Billing creates invoices and statements.Read 21 Oct 2026 · site.clubrunner.ca
Praise: Rotary workflows
Reviewers praise the Rotary International integration, attendance tools, member records, email features and continuity across annually changing volunteers.Read 21 Oct 2026 · capterra.com
Praise: support
G2 and Capterra reviewers repeatedly praise knowledgeable, responsive support, including personal help, videos and quick responses.Read 21 Oct 2026 · g2.com
QuickBooks integration
ClubRunner integrates with QuickBooks Online and desktop editions for exporting statements and tracking payments.Read 21 Oct 2026 · site.clubrunner.ca
Rating on Apple App Store
3.4 out of 5 from 51 ratings.Read 21 Oct 2026 · apps.apple.com
Rating on Capterra
4.6 out of 5 from 148 reviews.Read 21 Oct 2026 · capterra.com
Rating on G2
4.2 out of 5 from 11 reviews.Read 21 Oct 2026 · g2.com
Rating on Google Play
3.8 out of 5 from 208 reviews.Read 21 Oct 2026 · play.google.com
Rating on Software Advice
4.6 out of 5 from 148 reviews.Read 21 Oct 2026 · softwareadvice.com
Reports
The reports feature provides organization data and trend information for administrators.Read 21 Oct 2026 · site.clubrunner.ca
Rotary integration
ClubRunner synchronizes club and district records with Rotary International and supports two-way true synchronization.Read 21 Oct 2026 · site.clubrunner.ca
Self-hosting
The support FAQ says ClubRunner is a cloud application that requires no installation on a PC or Mac.Read 21 Oct 2026 · clubrunnersupport.com
Subscription billing
recurringRead 20 Sep 2026 · site.clubrunner.ca
System requirements
The web app supports current Firefox, Chrome, Edge and Safari, recommends at least 1280×720 resolution and does not support Internet Explorer.Read 21 Oct 2026 · clubrunnersupport.com
Webhook extensibility
ClubRunner documents a Stripe webhook endpoint for payment, setup-intent and refund events.Read 21 Oct 2026 · clubrunnersupport.com
Website designer
The platform provides a mobile-friendly website designer with modern themes, drag-and-drop content and templates.Read 21 Oct 2026 · site.clubrunner.ca
Zoom integration
Zoom integration synchronizes ClubRunner Cloud Events registrations with Zoom meetings or webinars and requires a Nova account.Read 21 Oct 2026 · clubrunnersupport.com

Plans and prices

Lite Price not published annually in advance website and newsletter essentials · $199 setup fee · one default language Read 21 Oct 2026 · site.clubrunner.ca
Standard Price not published annually in advance full ClubRunner features except add-ons · $199 setup fee · one default language Read 21 Oct 2026 · site.clubrunner.ca
Admin Price not published annually in advance administration and member management with an external website · $199 setup fee Read 21 Oct 2026 · site.clubrunner.ca
Club Version — up to 20 members $27 a month Subscriptions are payable annually in advance; $100 setup fee shown for this order form. 20 members Read 20 Sep 2026 · site.clubrunner.ca
Club Version up to 20 members $27 a month annually in advance up to 20 active or honorary members · $100 setup fee Read 21 Oct 2026 · site.clubrunner.ca
Managed domain 3-year plan $40 a year three-year domain registration domain registration and SSL management Read 21 Oct 2026 · portal.clubrunner.ca
Enhanced Volunteers $129 a year annual contract enhanced volunteer management · non-member event signups Read 21 Oct 2026 · site.clubrunner.ca

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