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membermojo

membermojo.co.uk

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Spec score 8.9 #7 of 106 in Membership Management Software

What it is

membermojo is an online membership management service for clubs, associations and charities. It handles member records, applications, renewals and payment collection, with an online portal where people can join, renew or update their details from a PC, tablet or phone. Every plan includes a membership database, automated renewal reminders, mailing lists, a member directory, an attendance register, membership card images, PayPal and offline payments. Organisations can add custom fields, create individual or family membership levels, choose renewal dates and require approval before payment. Administrators can filter records, set view or edit permissions and share administration. Records can be imported from Access, Excel or similar applications, and the database can be downloaded as a spreadsheet. A free annual plan covers up to 50 members. Paid plans include £50 a year for up to 100 members and £95 a year for up to 500 members; listed prices include VAT. The fully functional trial lasts 60 days and does not require payment details until conversion. Stripe payments and Mailchimp integration require plans costing £95/year or more.

Spec sheet

What it does
Cloud membership software for UK clubs, associations and charities covering applications, renewals, payments, member records, email and attendance.Read 20 Oct 2026 · membermojo.co.uk
Purpose
Membermojo provides online membership management for clubs, associations and charities, including member records, applications, renewals and payment collection.Read 30 Sep 2026 · membermojo.co.uk
Free plan
YesRead 20 Sep 2026 · membermojo.co.uk
Trial
The fully functional trial lasts 60 days, requires no payment details until conversion to a paid plan, and is offered without commitment.Read 30 Sep 2026 · membermojo.co.uk
Security
The company says member data is stored in a UK data centre, mirrored to backup servers in real time, and backed up hourly in encrypted form to a second UK data centre; its hosting companies are ISO27001 certified.Read 30 Sep 2026 · membermojo.co.uk
Support
The contact page provides a support contact route and lists the support phone number as 01306 257977.Read 30 Sep 2026 · membermojo.co.uk
Headquarters
Dorking, Surrey, United KingdomRead 28 Sep 2026 · membermojo.co.uk
Administration
Administrators can sort and filter member records in a spreadsheet-like view and receive view or edit permissions; multiple administrators are supported.Read 30 Sep 2026 · membermojo.co.uk
API and SDKs
The public help index lists setup, administration and data-protection guidance but no API, SDK or developer-documentation section.Read 20 Oct 2026 · membermojo.co.uk
Attendance and QR
QR codes on phone-wallet or plastic cards can open a member page and record attendance when enabled.Read 20 Oct 2026 · membermojo.co.uk
Company legal identity
Companies House lists MEMBERMOJO LIMITED, company number 08956121, incorporated on 24 March 2014 as an active private company.Read 20 Oct 2026 · find-and-update.company-information.service.gov.uk
Custom forms
Application and renewal forms can use built-in or custom fields, conditional fields, photos, files and consent fields.Read 20 Oct 2026 · membermojo.co.uk
Custom records
Organisations can add fields such as emergency contact, medical information and administrator-only notes, and members can maintain their own details.Read 30 Sep 2026 · membermojo.co.uk
Data retention
The privacy policy says organisation contact data is retained for six months after plan or trial expiry, while membermojo payment data is kept for ten years.Read 20 Oct 2026 · membermojo.co.uk
Documentation and support
Help is available from administrator pages and support requests are handled by email from an administrator address.Read 20 Oct 2026 · membermojo.co.uk
Email and mailing lists
Filtered member groups can act as mailing lists, forwarding formatted messages with attachments and unsubscribe controls.Read 20 Oct 2026 · membermojo.co.uk
Founder and owner
Crunchbase identifies Ian Hiscock as founder and owner.Read 20 Oct 2026 · crunchbase.com
Headquarters and size
Crunchbase lists Dorking, Surrey, United Kingdom as headquarters and a 1–10 employee range.Read 20 Oct 2026 · crunchbase.com
Import and export
Member records can be imported from Microsoft Access, Excel or similar applications, and the full database can be downloaded as a spreadsheet.Read 30 Sep 2026 · membermojo.co.uk
Included features
All plans include a membership database, automated renewal reminders, mailing lists, member directory, attendance register, membership card images, PayPal and offline payments.Read 30 Sep 2026 · membermojo.co.uk
Intended customers
The company says its team has experience helping run local small clubs and organisations and has worked with thousands of clubs since 2013.Read 30 Sep 2026 · membermojo.co.uk
Limit: bank-transfer renewals
A reviewer wished bank transfers were available as a renewal option.Read 20 Oct 2026 · trustpilot.com
Limit: invoice PDFs
A reviewer requested downloadable PDF invoices and said printing and scanning was inconvenient.Read 20 Oct 2026 · trustpilot.com
Limit: iPad multi-club use
One reviewer reported being sent in circles when using iPadOS while belonging to two clubs.Read 20 Oct 2026 · trustpilot.com
Limit: linked-member data handling
A Trustpilot reviewer reported that changing a joint membership to single removed a linked member’s profile and safeguarding data before that member’s paid period ended; membermojo replied that changes apply immediately and no fix was promised.Read 20 Oct 2026 · trustpilot.com
Limit: setup and email complexity
A Capterra reviewer found initial setup difficult, and a Trustpilot reviewer said the emailing function took effort to understand.Read 20 Oct 2026 · capterra.com
Mailchimp integration
Mailchimp audiences can be populated and kept synchronized from membermojo groups; only text, date and birthday audience fields are supported.Read 20 Oct 2026 · membermojo.co.uk
Member portal
YesRead 20 Sep 2026 · membermojo.co.uk
Member store
Organisations can sell tickets, club kit and other checkout items with options, quantities, limits and ad-hoc payment requests.Read 20 Oct 2026 · membermojo.co.uk
Member-only pages
Each organisation can publish a public home page and a private page for signed-in paid members.Read 20 Oct 2026 · membermojo.co.uk
Membership database
Administrators manage a spreadsheet-like online database with custom fields, imports from Excel or Access, filtering and downloadable exports.Read 20 Oct 2026 · membermojo.co.uk
Membership options
Organisations can create membership levels for individuals or families, align renewals to a financial year or application date, and require a joining fee or approval before payment.Read 30 Sep 2026 · membermojo.co.uk
Operating history
The company says it built membermojo and has worked with thousands of clubs since 2013.Read 20 Oct 2026 · membermojo.co.uk
Other integrations
Mailchimp integration is available on plans costing £95/year or higher; the site also offers an optional printed-card service through ClubCards121.Read 30 Sep 2026 · membermojo.co.uk
Payment integrations
The pricing and review listings identify PayPal, Stripe and Mailchimp as integrations.Read 20 Oct 2026 · capterra.com
Payments
Members can pay through PayPal or Stripe, including cards and Apple or Google Pay, while administrators can record cheque, cash and bank-transfer payments.Read 20 Oct 2026 · membermojo.co.uk
Payments and credentials
The security page says card and account details do not touch membermojo systems, TLS is provided through Cloudflare, and stored passwords are one-way encrypted with a modern multi-pass hash and unique salt.Read 30 Sep 2026 · membermojo.co.uk
Plan limits
Plan member totals count paid and pending members and retained records for lapsed memberships, but exclude records in the download-only archive; exceeding a plan limit prompts an upgrade.Read 30 Sep 2026 · membermojo.co.uk
Platform access
Members can join, renew or update their details from a PC, tablet or phone through membermojo's online service.Read 30 Sep 2026 · membermojo.co.uk
Praise: ease of use
Trustpilot reviewers repeatedly describe the system as easy for non-technical volunteers and simple to configure.Read 20 Oct 2026 · trustpilot.com
Praise: support
Reviewers frequently praise rapid, knowledgeable and helpful responses from the support desk.Read 20 Oct 2026 · trustpilot.com
Praise: value
Reviewers repeatedly call the service inexpensive or good value compared with competing membership systems.Read 20 Oct 2026 · trustpilot.com
Rating on Capterra
4.9 out of 5 from 7 reviews.Read 20 Oct 2026 · capterra.com
Rating on GetApp
4.9 out of 5 from 7 reviews.Read 20 Oct 2026 · getapp.com
Rating on Software Advice
4.9 out of 5 from 7 reviews.Read 20 Oct 2026 · softwareadvice.com
Rating on Trustpilot
4.3 out of 5 from 38 reviews.Read 20 Oct 2026 · trustpilot.com
Recent change: wallet cards
On 18 May 2026, Apple and Google wallet membership cards were added for plans supporting more than 100 members.Read 20 Oct 2026 · membermojo.co.uk
Security and UK GDPR
membermojo acts as processor for member data, supports consent, access, correction and erasure controls, and says servers and backups are in secure UK facilities.Read 20 Oct 2026 · membermojo.co.uk
Self-hosting
The service is described as an online hosted system with UK-hosted servers and backups; no self-hosting option is documented.Read 20 Oct 2026 · membermojo.co.uk
Sub-processors
Listed processors include AWS, Cloudflare, Akamai/Linode, Google, Mailchimp, PayPal, Stripe, ClubCards121 and Have I Been Pwned.Read 20 Oct 2026 · membermojo.co.uk
System compatibility
Apple Safari 9 is no longer supported, according to the release history.Read 20 Oct 2026 · membermojo.co.uk
Website integration
Public forms can be linked or embedded with an iframe and helper script; responsive layouts support widths down to 320 pixels.Read 20 Oct 2026 · membermojo.co.uk

Plans and prices

50 members Price not published 50 members Read 20 Sep 2026 · membermojo.co.uk
100 members £50 a year Annual fee; prices inclusive of VAT 100 members Read 20 Sep 2026 · membermojo.co.uk
500 members £95 a year Annual fee; prices inclusive of VAT 500 members Read 20 Sep 2026 · membermojo.co.uk
1,000 members £175 a year Annual fee; prices inclusive of VAT 1,000 members Read 20 Sep 2026 · membermojo.co.uk
2,000 members £300 a year Annual fee; prices inclusive of VAT 2,000 members Read 20 Sep 2026 · membermojo.co.uk
5,000 members £475 a year Annual fee; prices inclusive of VAT 5,000 members Read 20 Sep 2026 · membermojo.co.uk
10,000 members £635 a year Annual fee; prices inclusive of VAT 10,000 members Read 20 Sep 2026 · membermojo.co.uk
Up to 50 members Free annual 50 members · database · renewal reminders · mailing lists · directory · attendance · card images · PayPal/offline payments Read 20 Oct 2026 · membermojo.co.uk
Plastic membership cards £4.20, paid once per card including UK second-class postage and VAT 1 card £4.20 · 2–6 £3.25 each · 7–25 £2.90 each · 26+ £2.55 each Read 20 Oct 2026 · membermojo.co.uk
Up to 100 members £50 a year annually 100 members · core features · Stripe/store/wallet cards/Mailchimp require £95 plan Read 20 Oct 2026 · membermojo.co.uk
Up to 500 members £95 a year annually 500 members · Stripe · member store · phone wallet cards · Mailchimp Read 20 Oct 2026 · membermojo.co.uk
Up to 1,000 members £175 a year annually 1,000 members Read 20 Oct 2026 · membermojo.co.uk

Every membermojo plan and price →

Strong points and limits

Strong points

  • All plans include renewal reminders and a member directory.
  • Members can update details through an online portal.
  • Records import from Access, Excel or similar applications.
  • Free annual plan covers up to 50 members.
  • 60-day trial requires no payment details upfront.

Limits

  • The free plan is limited to 50 members.
  • Stripe and Mailchimp require plans costing £95/year or higher.
  • Payment processor fees apply separately.

Who it suits

membermojo suits clubs, associations and charities that need online membership records, renewals and payment collection. Its free plan is for groups with up to 50 members; larger groups can choose paid annual tiers.

membermojo in depth

Read the full write-up

Membermojo is a membership administration service for clubs, associations and charities. It is a strong fit for organisations that need member self-service alongside practical tools for administrators, especially those comfortable with annual pricing tied to membership size. Its core offer is broad, but Stripe and Mailchimp access make the £95/year tier an important threshold.

Overview

Members can join, renew and update their details from a computer, tablet or phone, while administrators manage records and membership rules in a shared web service. The combination suits organisations moving routine membership work out of spreadsheets without giving up control over approvals, fees or member information.

Membermojo was founded in 2013 and is based in Dorking, Surrey. Its team says it has worked with thousands of clubs since then, and the service is aimed at the practical needs of local organisations rather than a general-purpose customer database.

Key features

Every plan includes a membership database, automated renewal reminders, mailing lists, a member directory, an attendance register, membership card images, PayPal and offline payments. That makes the lower tiers useful for routine administration, but the payment choice is narrower until the £95/year plan: Stripe is only available on that tier and above. Payments go directly to the organisation’s processor account, with processor fees charged separately.

Organisations can set up individual or family memberships, align renewals to either a financial year or an application date, and require a joining fee or approval before payment. Those controls accommodate common club arrangements without forcing every member through the same renewal cycle. Custom fields can hold emergency contacts, medical information and administrator-only notes, and members can maintain their own details. Administrators can sort and filter records in a spreadsheet-like view, assign view or edit permissions, and share access among multiple administrators.

Records can be imported from Microsoft Access, Excel or similar applications, and the full database can be exported as a spreadsheet. Mailchimp integration is reserved for plans costing £95/year or more. An optional printed-card service is offered through ClubCards121.

Membermojo says data is held in a UK data centre, mirrored to backup servers in real time and backed up hourly in encrypted form to a second UK data centre. It says card and account details do not pass through its systems, TLS is provided through Cloudflare, and stored passwords use one-way encryption with a multi-pass hash and unique salt. Its hosting companies are ISO27001 certified.

Pricing

The free plan covers up to 50 members and renews annually. It gives small groups a way to use the core membership service without a subscription, but the cap includes paid and pending members as well as retained lapsed-member records. Archived records kept only for download do not count. Going over a plan limit prompts an upgrade, so organisations near the cap should allow for former members still in their records.

Paid plans are billed annually, with prices inclusive of VAT. The 100-member plan costs £50/year; it includes the core features but not Stripe, the member store, phone wallet cards or Mailchimp. The 500-member plan costs £95/year and is the entry point for Stripe and Mailchimp, making it a more natural fit for organisations that need those integrations. Larger options are £175/year for up to 1,000 members, £300/year for up to 2,000, £475/year for up to 5,000 and £635/year for up to 10,000. These tiers suit growing registers that want the same service at higher caps, though the listed pricing does not establish additional feature differences between them. The 50-member paid plan has custom pricing.

The fully functional trial lasts 60 days, requires no payment details until conversion to a paid plan and carries no commitment. Processor fees remain separate from the subscription price.

Platforms

Membermojo is a web service, with access for members on PCs, tablets and phones. It does not require members to use a particular desktop or mobile operating system.

Who it's for

Membermojo is best for clubs, associations and charities that need a shared membership register, configurable renewals, self-service updates and straightforward payment collection. The free tier is a sensible starting point for groups under 50 members; organisations that need Stripe or Mailchimp should budget for at least £95/year. Groups with larger memberships can move to higher annual caps without changing services.

It is less suitable for organisations that need Stripe on the £50/year tier, want a non-web platform, or cannot accommodate a member-count limit that includes pending and retained lapsed records.

Pros and cons

Useful core coverage at every tier: reminders, member records, directory, attendance and PayPal or offline payments are included, including on the free plan.

Flexible membership administration: family levels, joining fees, approval before payment and alternative renewal dates suit varied club practices.

Member self-service and shared administration: members maintain their details while administrators can divide view and edit permissions.

Clear integration threshold: Stripe and Mailchimp require at least the £95/year tier, so the £50/year option may not fit organisations that depend on either.

Caps can include inactive records: retained lapsed memberships count toward the limit, which can push a growing organisation into an upgrade sooner than its current active membership suggests.

Alternatives

Mybers is worth comparing if unlimited members matter more than a low annual fee: its free Starter plan includes unlimited members and 500 emails per month, and it supports Android, iOS, web and API access.

Givebear is a better match for donor-contact management than member administration: its free plan covers 50 donor contacts and 100 emails a month, with email support.

ChamberedIn is another option for organisations comparing membership platforms.

memberplanet may suit organisations that want unlimited members and administrators on its Basic plan, or that are willing to pay $50 per month for Essentials, which carries a 2% platform fee.

MemberOrganizer is an alternative with paid monthly tiers, starting at €110 per month for 0–300 members; its listed prices exclude VAT.

MembershipWorks is worth considering for a web-only service with a free tier for 50 accounts and paid monthly plans starting at $35 per month for up to 300 accounts.

Paid Memberships Pro is the alternative to consider when a self-hosted, open-source membership plugin is preferable; its core plugin and add-ons use GPLv2 and can run on as many sites as desired.

Recur offers a paid alternative with mobile apps and a monthly plan for up to 1,000 contacts at $100 per month.

For broader comparisons, see Membership Billing Software and Membership Management Software.

Verdict

Choose membermojo if your club, association or charity wants member self-service, configurable renewals and everyday administration in one web service, with a free entry point and annual tiers that scale by membership count. Its strongest case is the breadth of useful club-management tools even at the free level. Look elsewhere if Stripe or Mailchimp must be available below £95/year, or if your organisation cannot work within member caps that include retained records.

Verdict

membermojo covers core membership administration, member self-service and payment collection in a web service. Check the member cap and paid-tier requirements for Stripe and Mailchimp against your organisation’s needs.

Where Specifiction places it

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