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memberplanet

memberplanet.com

From $50/mo Free plan WebmacOSiOSAndroidAPI
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Spec score 9.4 #1 of 106 in Membership Management Software

What it is

memberplanet brings membership administration, communications, payments, and event tools into one platform for organizations. It supports membership levels, organizational memberships, member databases, renewals, and customizable reporting. Groups can send tracked email newsletters, text members, run surveys and discussion boards, and share photo albums; group text messaging is available only in the United States. For fundraising and events, the platform handles dues and recurring donations, event sites and RSVPs, and payments through forms and the mobile app. It offers page content gating, custom domains, and subscription billing. Android and iOS apps can display membership cards, which can be viewed offline after first opening them. The association offering describes custom API integrations and data exchange with client databases and financial systems, while external accounting integrations are not included out of the box. Plans include support. Essentials is $50 a month, Pro is $100 a month, and Premium is $175 a month; a free plan is also listed.

Spec sheet

What it does
MemberPlanet is a cloud membership platform for communications, payments, events and member records.Read 14 Oct 2026 · getapp.com
Purpose
Memberplanet combines tools for organizations to manage memberships, communicate with members, collect payments, and grow their groups.Read 7 Oct 2026 · memberplanet.com
Intended users
The site presents memberplanet for nonprofits, faith-based groups, associations, schools, booster clubs, and fraternal groups.Read 7 Oct 2026 · memberplanet.com
Free plan
YesRead 20 Sep 2026 · memberplanet.com
Integrations
Official materials list custom data exchange with QuickBooks, FreshBooks, Sage and NesSuite for enterprise workflows.Read 14 Oct 2026 · info.memberplanet.com
Mobile apps
Memberplanet says its mobile app is available through the iTunes App Store and Google Play and can display membership cards, including offline viewing after the card has first been viewed.Read 7 Oct 2026 · support.memberplanet.com
Security
The product states that payment data is transmitted using SSL and is encrypted and tokenized on its servers.Read 14 Oct 2026 · support.memberplanet.com
Compliance
The marketing page claims bank-grade security and PCI compliance.Read 14 Oct 2026 · info.memberplanet.com
Support
The pricing page says all plans include support; its plan descriptions list Standard support for Essentials and Pro and Prime support for Premium.Read 7 Oct 2026 · memberplanet.com
Headquarters
Torrance, California, USARead 28 Sep 2026 · memberplanet.com
Accounting integration limit
The support FAQ says integrations with external accounting programs are not included out of the box; admins can export reports to Excel, and enterprise options are available by contacting sales.Read 7 Oct 2026 · support.memberplanet.com
Accounting limitation
The FAQ says out-of-the-box accounting integrations are unavailable; administrators can export reports to Excel instead.Read 14 Oct 2026 · memberplanet.com
API and extensibility
API integrations are described as customizable enterprise development connecting client databases or financial systems.Read 14 Oct 2026 · support.memberplanet.com
Communication-credit limit
Email and text credits expire monthly and one message to 100 recipients consumes 100 credits.Read 14 Oct 2026 · support.memberplanet.com
Communications
Users can send tracked email newsletters, SMS broadcasts, surveys, discussion-board posts and photo albums.Read 14 Oct 2026 · memberplanet.com
Company profile
LinkedIn lists memberplanet as a privately held software company founded in 2011 with 11–50 employees and headquarters in Torrance, California.Read 14 Oct 2026 · linkedin.com
Content gating
pageRead 20 Sep 2026 · memberplanet.com
Custom domain
YesRead 20 Sep 2026 · memberplanet.com
Enterprise pricing
Organizations needing chapter structures or custom development pay a startup fee and monthly enterprise subscription negotiated with sales.Read 14 Oct 2026 · support.memberplanet.com
Events
Administrators can publish event microsites, collect RSVPs, sell tickets, cap inventory and report attendance.Read 14 Oct 2026 · info.memberplanet.com
Fundraising
Fundraising tools include donation microsites, recurring gifts and peer-to-peer fundraising.Read 14 Oct 2026 · info.memberplanet.com
Google Play listing
The Android listing shows at least 1K downloads, an October 7, 2026 update, encrypted transit and no third-party data sharing; it does not display a star rating.Read 14 Oct 2026 · play.google.com
Legal entity
The privacy policy and app listings identify the maker as MemberPlanet, LLC.Read 14 Oct 2026 · memberplanet.com
Licence
The terms grant only a limited, non-exclusive, non-transferable right to access the service and prohibit reverse engineering, indicating proprietary software.Read 14 Oct 2026 · memberplanet.com
Limit: data administration
Trustpilot reviewers describe removed upload functionality, poor design, weak customer service and lack of bulk record editing.Read 14 Oct 2026 · trustpilot.com
Limit: learning curve and interface
GetApp summaries mention a learning curve, cumbersome website management and navigation or email-formatting frustrations.Read 14 Oct 2026 · getapp.com
Limit: mobile app stability
Apple reviewers repeatedly report crashes, login problems, difficulty updating payment details and unavailable support.Read 14 Oct 2026 · apps.apple.com
Limit: payment administration
A Trustpilot reviewer reports prolonged bank-verification delays, while another criticizes incomplete PayPal invoice integration.Read 14 Oct 2026 · trustpilot.com
Limit: reliability and support
Software Advice review excerpts report confusing interfaces, slow support and outages or technical problems affecting operations.Read 14 Oct 2026 · softwareadvice.com
Member database
The service supports unlimited custom fields, segmentation, advanced search and member profile update requests.Read 14 Oct 2026 · info.memberplanet.com
Member limits
Plans allow unlimited administrators and members, with usage constrained primarily by communication credits.Read 14 Oct 2026 · support.memberplanet.com
Membership management
The platform supports membership levels, organizational memberships, member databases, renewals, and customizable reporting.Read 7 Oct 2026 · memberplanet.com
Membership onboarding
Organizations can create mobile-friendly signup forms, payment options, membership tiers and automated confirmation emails.Read 14 Oct 2026 · info.memberplanet.com
Notable release
The support changelog records an April 9, 2020 release adding SMS alerts for payment-form submissions.Read 14 Oct 2026 · support.memberplanet.com
Payments
The platform handles dues, donations, invoices, recurring or installment payments and credit, debit or ACH transactions.Read 14 Oct 2026 · info.memberplanet.com
Payments and events
Groups can collect membership dues and recurring donations, create event sites and RSVPs, and accept payments through forms and the mobile app.Read 7 Oct 2026 · memberplanet.com
Praise: all-in-one workflow
The sole G2 reviewer liked having meeting scheduling and mass email in one application.Read 14 Oct 2026 · g2.com
Praise: breadth and support
GetApp reviewers commonly praise the broad membership, event, fundraising and communication coverage, mobile access and helpful support.Read 14 Oct 2026 · getapp.com
Privacy processing
MemberPlanet says personal information is processed on servers in the United States, with some processing possibly abroad.Read 14 Oct 2026 · memberplanet.com
Rating on Apple App Store
1.6 out of 5 from 96 ratingsRead 14 Oct 2026 · apps.apple.com
Rating on G2
3.0 out of 5 from 1 reviewRead 14 Oct 2026 · g2.com
Rating on GetApp
4.7 out of 5 from 268 reviewsRead 14 Oct 2026 · getapp.com
Rating on Trustpilot
2.8 out of 5 from 3 reviewsRead 14 Oct 2026 · trustpilot.com
Regional limit
Group text messaging is only available in the United States.Read 7 Oct 2026 · memberplanet.com
Reporting
Reports cover membership activity, transactions, chapters and events, and can be exported to Excel.Read 14 Oct 2026 · info.memberplanet.com
Subscription billing
bothRead 20 Sep 2026 · memberplanet.com
Support and documentation
The support center contains guides, FAQs, release announcements, videos and phone support at 888-298-8845.Read 14 Oct 2026 · support.memberplanet.com
System requirements
The iOS app requires iOS 15.1 or later; Mac compatibility requires macOS 12 and an Apple M1 chip or later.Read 14 Oct 2026 · apps.apple.com
Transaction fee
2% platform fee; 3% + $0.30 processing fee per paymentRead 20 Sep 2026 · memberplanet.com
Websites
MemberPlanet provides branded responsive websites with templates, widgets, member login and API integrations.Read 14 Oct 2026 · info.memberplanet.com

Plans and prices

Essentials $50 a month monthly 2% platform fee · 1,000 campaign emails · unlimited survey responses · 3% + $0.30 processing fee Read 14 Oct 2026 · memberplanet.com
Pro $100 a month monthly 1% platform fee · 5,000 campaign emails · unlimited survey responses · 3% + $0.30 processing fee Read 14 Oct 2026 · memberplanet.com
Premium $175 a month monthly 1% platform fee · 10,000 campaign emails · unlimited survey responses · 3% + $0.30 processing fee Read 14 Oct 2026 · memberplanet.com
Basic Free core features; communication usage limits Read 14 Oct 2026 · memberplanet.com

Every memberplanet plan and price →

Strong points and limits

Strong points

  • Tracks membership levels, renewals, and member databases
  • Supports newsletters, surveys, discussion boards, and photo albums
  • Collects dues and recurring donations
  • Mobile apps can display membership cards offline

Limits

  • Group text messaging is limited to the United States
  • External accounting integrations are not included out of the box
  • Essentials costs $50 a month

Who it suits

memberplanet suits nonprofits, faith-based groups, associations, schools, booster clubs, and fraternal groups that need membership, communications, payment, or event tools. Its features cover both recurring fundraising and member administration.

memberplanet in depth

Read the full write-up

memberplanet is a membership and engagement platform for nonprofits, associations, schools, faith groups, booster clubs, and fraternal organizations. It suits groups that want member administration, communications, fundraising, and events in one system. The main decision is whether its transaction charges and accounting constraints fit your operating model.

Overview

Membership levels, organizational memberships, member records, renewals, and customizable reports handle the recurring work of a member-led organization. The same service covers tracked newsletters, text messages, surveys, discussion boards, and photo albums, then extends into dues, recurring donations, event pages, RSVPs, and payment collection through forms or the mobile app. That breadth can replace several disconnected processes, particularly for a small or midsize group without a separate membership database and event tool.

There are important boundaries. Group text messaging works only in the United States. External accounting connections are not included as a standard feature: administrators can export reports to Excel, while custom integrations and enterprise options require a conversation with sales. The published payment costs also make transaction volume a material part of the budget.

Key features

Membership administration

Membership levels, organizational memberships, renewals, a central member database, and configurable reporting provide a proper membership workflow rather than a basic contact list. Unlimited members and administrators are stated for the Basic plan, although its price is custom, so larger groups should confirm commercial terms before treating that as a low-cost option.

Engagement and communications

Tracked email newsletters help organizations see campaign activity, while unlimited survey responses remove a response-count ceiling on feedback programs. Discussion boards and photo albums add community functions. Smart List functionality appears on Pro and Premium, giving those tiers more targeted list management. U.S.-only texting makes the platform less suitable for internationally distributed memberships.

Payments, events, and mobile access

Organizations can charge dues, accept recurring donations, publish event sites, collect RSVPs, and take payments through forms and the app. Memberplanet's mobile app, distributed through Apple's App Store and Google Play, can display membership cards and retain a card for offline viewing after it has first been opened. Payment processing costs 3% plus $0.30 per payment, with the option to use an existing PayPal account; paid tiers also add a platform fee.

Security and integration

The association offering describes bank-grade security and PCI-compliant payment processing. Custom API and data-exchange work is described for client databases and financial systems such as QuickBooks, FreshBooks, Sage, and NetSuite, but those connections are not included out of the box. Exporting to Excel is the practical standard-plan fallback.

Pricing

memberplanet uses a freemium structure, but the plan with the lowest stated tier, Basic, has custom pricing. It includes unlimited members and unlimited administrators, making it worth asking about for organizations whose primary concern is scale rather than campaign volume.

Essentials — $50 a month: Includes a 2% platform fee, 1,000 campaign emails, unlimited survey responses, Standard support, and payment processing at 3% + $0.30 per payment (or an existing PayPal account). This is the sensible entry point for smaller groups with modest email campaigns.

Pro — $100 a month: Reduces the platform fee to 1%, raises campaign email capacity to 5,000, keeps unlimited surveys and Standard support, and adds Smart List functionality. The extra monthly cost is easier to justify when targeted communications or higher email volume will otherwise constrain Essentials.

Premium — $175 a month: Keeps the 1% platform fee, raises campaign emails to 10,000, includes Smart Lists and unlimited surveys, and upgrades support to Prime. It is aimed at larger or more communication-intensive organizations that value higher quotas and stronger support.

All three named paid plans carry the same 3% + $0.30 processing charge unless an existing PayPal account is used. At Essentials, the additional 2% platform fee makes payment-heavy programs notably more expensive; Pro and Premium lower that fee to 1% but require a higher subscription commitment.

Platforms

The service runs on web, iOS, and Android, and offers an API. A custom domain is supported, and page-level content gating can restrict access to specific pages. Subscription billing supports both billing approaches.

Who it's for

memberplanet is a strong fit for nonprofits, faith-based groups, associations, schools, booster clubs, and fraternal organizations that need one place for membership records, member outreach, payments, and events. It is less suitable for an international organization that depends on group texting or for a finance team requiring ready-made accounting synchronization without custom work.

Pros and cons

Pro: Membership, communications, fundraising, and event administration share one platform, reducing the need to coordinate several systems.

Pro: Mobile membership cards can be viewed offline after initial access, useful at events or in areas with unreliable connectivity.

Pro: Pro and Premium reduce the platform fee to 1% and add Smart Lists, giving higher-volume communication programs a clearer upgrade path.

Con: Essentials charges a 2% platform fee in addition to 3% + $0.30 processing per payment, which can materially raise the cost of dues and donations.

Con: Accounting integrations are not standard; Excel export is the ordinary fallback, while custom or enterprise connectivity requires sales involvement.

Con: Group text messaging is restricted to the United States.

Alternatives

Choose Nonprofit CRM Software when constituent and fundraising relationship management is the primary requirement. Consider Membership Management Software for a broader comparison focused on member administration, or Membership Billing Software when recurring charges and payment operations matter most. Membership Site Platforms is the better starting point when gated online content is central.

ClubExpress is a paid, trial-based alternative with web, iOS, Android, and API support and member-count plans. Keela is a web-based paid option priced by contact range, including 1001–2500 contacts at $243 a month on annual billing. Trail Blazer suits nonprofits wanting desktop and mobile coverage, with a small-database manager from $50 a month plus setup fees. Funraise offers a free tier for organizations raising under $1 million annually and paid premium plans. Raklet has a free tier capped at 100 contacts, one admin seat, and 1,250 free emails monthly. Salesforce Nonprofit Cloud may be preferable to eligible nonprofits that can use 10 free licenses through its Power of Us Program. Beacon starts at £37 per month for 500–2,000 contacts and includes 0% platform fees on payments. CharityEngine is a paid fundraising platform with donation forms, workflows, events, segmentation, direct mail, and reporting.

Verdict

Choose memberplanet if your organization wants membership records, member engagement, payments, and events together and can budget for per-payment charges. Look elsewhere if direct accounting integration, international texting, or a lower transaction-cost structure is non-negotiable.

Verdict

memberplanet combines member records, outreach, fundraising, and event administration. Check the accounting integration limits and U.S.-only group texting against your requirements before choosing a plan.

Where Specifiction places it

Alternatives to memberplanetAll alternatives →