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Civitas Advising vs ConexED Retain

Civitas Advising

civitaslearning.com

ConexED Retain

conexed.com

Side by side

FigureCivitas AdvisingConexED Retain
Price from——
Free plan——
Free trial——
Open source——
WebYesYes
iOSYes—
AndroidYes—
APIYes—
Plans published10
Spec score · Student Engagement Software8.4 (#2)7.6 (#9)
Spec score · Academic Advising Software8.4 (#2)7.6 (#5)
Case managementAdvising teams can use dynamic student lists, shared notes, alerts, and coordinated outreach.Cases track severity, assignment, resolution reasons, and change history, and can include timestamped notes, attachments, and threaded comments.
ComplianceThe Trust Center lists FERPA, GDPR, SOC 2 Type 2, TX-RAMP Level 2, and VPAT under compliance.ConexED states that it is TX-RAMP certified and FERPA compliant.
IntegrationsCivitas lists integrations with Banner, PeopleSoft, Workday Student, Canvas, Blackboard, D2L, Moodle, Slate, Salesforce, Element451, CollegeVine, TargetX and more than 100 systems.The page lists Canvas, Blackboard, Moodle, D2L Brightspace, Ellucian Banner, and PeopleSoft as compatible systems.
SupportThe documentation describes an in-product Help Assistant for searching guidance and opening support requests; support-portal access depends on the institution's agreement.ConexED provides a customer support portal with a contact support option and knowledge base articles, including a section for Early Alerts and Case Management.

Plans

Civitas Advising

  • Civitas Learning platform subscriptionPriced on request

Civitas Advising pricing →

ConexED Retain

No plans published.

ConexED Retain pricing →

In their own words

Civitas Advising

Civitas Advising combines student information, advising workflows, and planning tools for colleges and universities. Advisors can view profiles containing academic information, advising notes, and alerts, then identify students for outreach based on factors such as changes in persistence likelihood or unfinished schedules. Teams can coordinate with dynamic student lists, shared notes, alerts, and outreach. Advisors and students can collaborate on degree plans and class schedules; students can also schedule appointments and message advisors through a portal. Civitas lists integrations with more than 100 systems, including Banner, PeopleSoft, Workday Student, Canvas, Blackboard, D2L, Moodle, Slate, Salesforce, and others. Advising is accessed through a mobile website, while the separate Inspire student app is native for phones. Civitas says it supports institutional single sign-on, does not sell data to third parties, and acts as an institution-designated FERPA school official. Pricing is by annual subscription and quote; institution size, scope, and integrated systems affect the price, and multi-year terms are typical. Additional integrations may carry fees.

Visit civitaslearning.com

ConexED Retain

ConexED Retain is a web platform for higher education institutions to identify students who may be struggling, route concerns to advisors and follow interventions through resolution. Activity feeds from Canvas, Blackboard, Moodle and D2L can trigger alerts for changes in attendance, grades or engagement; configurable rules also monitor missed appointments and milestone slippage. Faculty can flag a concern from a student profile, while students can submit configurable self-referrals that create an advisor case. Case records track severity, assignment, resolution reasons and change history. Advising, tutoring, financial aid and counseling teams can contribute timestamped notes, labels, attachments and threaded comments. Retain combines LMS engagement, attendance, milestone completion and advising touchpoints into success scores; alerts can assign a cohort, start a drip campaign or open a milestone. Listed integrations include Canvas, Blackboard, Moodle, D2L Brightspace, Ellucian Banner and PeopleSoft. ConexED says it is TX-RAMP certified and FERPA compliant. Pricing is on request; the product page invites institutions to book a discovery call.

Visit conexed.com