Civitas Advising vs Synap
Civitas Advising
civitaslearning.com
Synap
synap.acSide by side
| Figure | Civitas Advising | Synap |
|---|---|---|
| Price from | — | £100/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 4 |
| Spec score · Education Analytics Software | 8.3 (#2) | 8.0 (#4) |
| Accessibility | Civitas states a commitment to WCAG 2.0 Level AA and offers accessibility conformance reports on request. | The pricing page lists WCAG 2.1 AA / Section 508 conformance in all plans. |
| Founded | 2011 | 2014 |
| Integrations | Civitas lists integrations with Banner, PeopleSoft, Workday Student, Canvas, Blackboard, D2L, Moodle, Slate, Salesforce, Element451, CollegeVine, TargetX and more than 100 systems. | Synap lists REST API, Zapier, webhooks, LTI 1.3 and Blackboard App Center support; its LTI integrations include Moodle, Canvas and Blackboard. |
| Support | The documentation describes an in-product Help Assistant for searching guidance and opening support requests; support-portal access depends on the institution's agreement. | All plans include personalised onboarding; Standard includes chat support, Pro includes priority chat and Zoom support, and Business includes a Customer Success Manager. |
| What it does | Civitas Learning provides a higher-education platform that unifies institutional data, predicts student outcomes, supports advising workflows and measures intervention impact. | Synap is an online exam platform for authoring, delivering, proctoring, marking and analysing exams. |
Plans
Synap
- Standard£1,200 a year
- Pro£3,500 a year
- Business£8,000 a year
- EnterprisePriced on request
In their own words
Civitas Advising
Civitas Advising combines student information, advising workflows, and planning tools for colleges and universities. Advisors can view profiles containing academic information, advising notes, and alerts, then identify students for outreach based on factors such as changes in persistence likelihood or unfinished schedules. Teams can coordinate with dynamic student lists, shared notes, alerts, and outreach. Advisors and students can collaborate on degree plans and class schedules; students can also schedule appointments and message advisors through a portal. Civitas lists integrations with more than 100 systems, including Banner, PeopleSoft, Workday Student, Canvas, Blackboard, D2L, Moodle, Slate, Salesforce, and others. Advising is accessed through a mobile website, while the separate Inspire student app is native for phones. Civitas says it supports institutional single sign-on, does not sell data to third parties, and acts as an institution-designated FERPA school official. Pricing is by annual subscription and quote; institution size, scope, and integrated systems affect the price, and multi-year terms are typical. Additional integrations may carry fees.
Synap
Synap is an online exam platform for authoring, delivering, proctoring, marking and analysing exams. It serves awarding bodies, universities, companies and training providers. Reusable question banks support more than 15 interactive question types, with tags for topic, skill and difficulty. Security options include lockdown, record-and-review, and live invigilation, with incidents timestamped. Objective questions can be marked instantly; written work can be routed to examiners using rubrics and moderation. Analytics include pass rates, item discrimination and KR-20 reliability. Integrations include a REST API, Zapier, webhooks, LTI 1.3 and Blackboard App Center, with LTI connections for Moodle, Canvas and Blackboard. Synap lists iOS, Android, macOS, Windows, web and extension access. Mobile apps require enabled access on Business or Enterprise plans. It states ISO/IEC 27001:2022 certification, GDPR compliance, TLS 1.2+ in transit, AES-256 at rest and AWS hosting options in the EU and US. Plans start at £1,200 per year, with a 14-day trial after a demo.