Claap vs CloseFlow

Claap captures calls, meetings, and emails, then turns conversations into CRM fields, call scores, and deal forecasts. It can record Zoom, Google Meet, and Microsoft Teams without joining as a meeting participant, and also offers a visible bot recorder; its mobile app can capture in-person meetings. Claap supports webcam, system-audio, and microphone recording across web, macOS, Windows, iOS, Android, and a Chrome extension. Sales teams can configure scorecards using frameworks such as MEDDIC, MEDDPICC, BANT, and SPICED, or create their own criteria. Pro costs €29 a month when billed annually and includes 400 AI credits per seat monthly, two-year storage, summaries, follow-up emails, and CRM auto-logging. Business is €59 a month billed annually, and Enterprise is €99 a month billed annually. Basic is free, with 10 videos per user, 300 total minutes, a maximum of five Basic licenses, and three-month recording storage. Claap lists transcripts in 99+ languages on Pro, Business, and Enterprise. It states that it uses EU hosting, is GDPR compliant and SOC 2 Type II certified, and does not train models on customer data.

CloseFlow helps relationship-driven sellers decide whom to follow up with, draft a message and plan the next contact. Its daily queue highlights who needs attention, why the timing matters and which next step to prioritize. AI drafts follow-up messages using contact context, notes, objections, stage and the intended action. A compliance review checks for risky claims, pressure language, guarantees and sensitive phrasing, and may suggest safer wording. CloseFlow does not send messages automatically: sellers review drafts and choose whether and how to send them. Contacts can be imported from CSV or Excel, pasted lists or mobile phone contacts; the import flow previews fields and flags duplicates. Google Contacts sync and Zapier or webhook feeds are described as possible future expansions, while current imports focus on files, pasted lists and phone contacts. It runs in a browser and native iPhone and Android apps using the same account. The free account period lasts 30 days, costs nothing and requires no payment method or automatic charge. All Access then costs $19.99 a month, billed monthly, and requires an active subscription choice.