Claio Patient Recall vs HeroMed
Claio Patient Recall
claio.aiHeroMed
heromed.onlineSide by side
| Figure | Claio Patient Recall | HeroMed |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 1 | 9 |
| Spec score · SMS Appointment Reminder Software | 7.4 (#19) | 7.8 (#10) |
| Security | Claio describes the product as HIPAA-compliant, end-to-end encrypted, and BAA-ready. | The platform describes itself as POPIA, HIPAA and GDPR-aware and lists role-based access, audit trails, encryption in transit and at rest, and daily backups. |
| Support | Claio provides support by email at [email protected]. | HeroMed says a real human replies to new enquiries within one business day and existing customers can contact support through the in-app help panel. |
| Trial | Claio advertises a free 30-day trial on its pricing page; it does not specify that the trial applies specifically to Patient Recall. | Every HeroMed plan includes a 14-day free trial with full platform access and no credit card required. |
Plans
HeroMed
- WhatsApp & SMS$15 a month
- Booking Hero$19 a month
- AI Invoicing Hero$49 a month
- Solo$49 a month
- Team$99 a month
- AI Reception Hero$149 a month
- AI Marketing Hero$249 a month
- Practice$249 a month
- EnterprisePriced on request
In their own words
Claio Patient Recall
Claio Patient Recall has no write-up on Specifiction yet; its figures are above.
HeroMed
HeroMed is web-based AI medical practice management software for medical and allied-health clinicians. It brings scheduling, patient records, clinical notes, billing and AI tools together with patient CRM, digital intake and consent, team workflows, patient communications, branding and security features. Its AI Scribe drafts structured consultation notes and supports ICD-10 coding; practitioners review, correct and sign each note. Core AI also supports real-time South African medical scheme EDI claims, remittances and reconciliation. Practices can connect WhatsApp to the diary and patient records through the official WhatsApp Business API, using a dedicated number in their Twilio account. A private iCal feed can be viewed in Google Calendar, Outlook or Apple Calendar, but calendar changes do not return to HeroMed. The platform lists role-based access, audit trails, encryption and daily backups, and describes itself as POPIA, HIPAA and GDPR-aware. Plans start at $49/month, with a 14-day trial that includes full access and requires no credit card.