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SPECIFICTION
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HeroMed

heromed.online

From $15/mo Free trial Web
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Spec score 7.8 #10 of 26 in SMS Appointment Reminder Software

What it is

HeroMed is web-based AI medical practice management software for medical and allied-health clinicians. It brings scheduling, patient records, clinical notes, billing and AI tools together with patient CRM, digital intake and consent, team workflows, patient communications, branding and security features. Its AI Scribe drafts structured consultation notes and supports ICD-10 coding; practitioners review, correct and sign each note. Core AI also supports real-time South African medical scheme EDI claims, remittances and reconciliation. Practices can connect WhatsApp to the diary and patient records through the official WhatsApp Business API, using a dedicated number in their Twilio account. A private iCal feed can be viewed in Google Calendar, Outlook or Apple Calendar, but calendar changes do not return to HeroMed. The platform lists role-based access, audit trails, encryption and daily backups, and describes itself as POPIA, HIPAA and GDPR-aware. Plans start at $49/month, with a 14-day trial that includes full access and requires no credit card.

Spec sheet

Product
HeroMed is AI medical practice management software for medical and allied-health clinicians, combining scheduling, patient records, clinical notes, billing and AI tools.Read 7 Oct 2026 · heromed.online
Audience
HeroMed says it serves general practitioners, specialists and allied-health practices, including physiotherapy, psychology, dentistry, occupational therapy and dietetics.Read 7 Oct 2026 · heromed.online
Trial
Every HeroMed plan includes a 14-day free trial with full platform access and no credit card required.Read 7 Oct 2026 · heromed.online
Security
The platform describes itself as POPIA, HIPAA and GDPR-aware and lists role-based access, audit trails, encryption in transit and at rest, and daily backups.Read 7 Oct 2026 · heromed.online
Support
HeroMed says a real human replies to new enquiries within one business day and existing customers can contact support through the in-app help panel.Read 7 Oct 2026 · heromed.online
AI Scribe
The AI Scribe drafts structured consultation notes and supports ICD-10 coding; a practitioner reviews, corrects and signs each note.Read 7 Oct 2026 · heromed.online
Billing limits
AI credits refresh monthly and do not roll over; customers can top them up, and HeroMed says plans can be upgraded, downgraded or cancelled at any time.Read 7 Oct 2026 · heromed.online
Booking limit
Booking Hero does not currently provide deposits or card capture at booking, and freed slots are not filled by an automatic waitlist.Read 7 Oct 2026 · heromed.online
Calendar integration
Practitioners can subscribe to a private iCal feed in Google Calendar, Outlook or Apple Calendar; the feed is one-way out of HeroMed.Read 7 Oct 2026 · heromed.online
Core features
Core AI includes calendar and scheduling, patient CRM, digital intake and consent, clinical workspace, dictation to notes, tasks and team workflow, patient communications, practice branding, security features and custom domain linking.Read 7 Oct 2026 · heromed.online
Integration limit
External calendar feeds do not write changes made in Google, Outlook or Apple Calendar back into HeroMed.Read 7 Oct 2026 · heromed.online
Messaging integration
HeroMed connects WhatsApp to the practice diary and patient records through the official WhatsApp Business API, using a dedicated practice number in the practice’s Twilio account.Read 7 Oct 2026 · heromed.online
South African claims
Core AI supports real-time South African medical scheme EDI claim submission, remittance handling and reconciliation.Read 7 Oct 2026 · heromed.online

Plans and prices

WhatsApp & SMS $15 a month $15/month Optional module · per practice Read 7 Oct 2026 · heromed.online
Booking Hero $19 a month $19/month Optional module · per practice Read 7 Oct 2026 · heromed.online
AI Invoicing Hero $49 a month $49/month Optional module · per practice Read 7 Oct 2026 · heromed.online
Solo $49 a month $49/month 1 user · 1,500 AI credits/month Read 7 Oct 2026 · heromed.online
Team $99 a month $99/month 2–5 users · 3,000 AI credits/month Read 7 Oct 2026 · heromed.online
AI Reception Hero $149 a month $149/month Optional module · per practice Read 7 Oct 2026 · heromed.online
AI Marketing Hero $249 a month $249/month Optional module · per practice Read 7 Oct 2026 · heromed.online
Practice $249 a month $249/month 6–20 users · 7,500 AI credits/month Read 7 Oct 2026 · heromed.online
Enterprise Priced on request Custom 20+ users / groups · Custom AI credit allowance Read 7 Oct 2026 · heromed.online

Every HeroMed plan and price →

Strong points and limits

Strong points

  • AI Scribe drafts notes and supports ICD-10 coding.
  • Supports South African EDI claims and reconciliation.
  • WhatsApp connects to the diary and patient records.
  • Includes role-based access, audit trails and daily backups.

Limits

  • No free plan; paid plans start at $49/month.
  • Calendar feeds are one-way out of HeroMed.
  • AI credits refresh monthly and do not roll over.
  • Booking has no deposits or automatic waitlist.

Who it suits

It suits general practitioners, specialists and allied-health practices, including physiotherapy, psychology, dentistry, occupational therapy and dietetics. South African practices can use its medical scheme claims features.

Verdict

HeroMed combines clinical practice management with note drafting, communications and South African claims support. Check the one-way calendar sync and booking limits against your workflow before choosing a plan.

Where Specifiction places it

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