CleanerPlanner vs The Customer Factor
CleanerPlanner
cleanerplanner.comThe Customer Factor
thecustomerfactor.comSide by side
| Figure | CleanerPlanner | The Customer Factor |
|---|---|---|
| Price from | £19/mo | $34.95/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Window Cleaning Software | 8.1 (#9) | 7.3 (#26) |
| Integrations | The help center lists Dropbox backups, MailChimp customer exports, Stripe card payments, and Textlocal SMS among its integrations. | The product supports QuickBooks Desktop and Online, Google Maps, Google Calendar, website lead-form syncing and automated text messaging through an unnamed partner. |
| Payments | CleanerPlanner supports GoCardless direct debit, and the FAQ says SMS credits and GoCardless payments may incur extra usage-based costs. | The features page names Square, Stripe and Worldpay as integrated credit card processors and describes customer invoice-payment links. |
| Scheduling | It can automatically reschedule jobs after they are completed or missed and create worksheets days ahead. | Calendars support daily, weekly and monthly views, color coding, employee or crew views, task creation, appointment mapping and invoice actions. |
| Security | The FAQ says passwords and connections to its server are encrypted and describes the service as following modern security practices. | The privacy policy says sensitive or credit information is encrypted using SSL and access to personal information is restricted; it also states the company does not use vulnerability scanning or PCI-standard scanning. |
Plans
The Customer Factor
- Monthly$34.95 a month
- QuarterlyPriced on request
- Annual$449.50 a year
In their own words
CleanerPlanner
CleanerPlanner is cloud-based software for managing cleaning businesses, with job scheduling and accounting features. It can automatically reschedule jobs after they are completed or missed and prepare worksheets days ahead. Its dedicated iOS and Android apps support offline use when there is no signal, alongside web access. Users can email or print PDF invoices and export customer, job and transaction data as CSV files. The help center lists Dropbox backups, MailChimp customer exports, Stripe card payments and Textlocal SMS integrations. Data import is available from WCP, George, Aworka, Round Partner, Round Tracker Pro, SmartRound, Squeegee, Excel and other sources. CleanerPlanner was designed primarily for window cleaners and also suits round-based businesses such as carpet cleaning and garden maintenance. GoCardless direct debit is supported; SMS credits and GoCardless payments may carry extra usage-based costs. There is no free plan, but a 30-day trial is listed. Basic costs £19 a month, Pro £29 a month and Team £49 a month.
The Customer Factor
The Customer Factor has no write-up on Specifiction yet; its figures are above.