Cleo AI Sales Agent vs Gimiq

Cleo AI Sales Agent qualifies website prospects, presents visuals during conversations, books meetings on the appropriate representative’s calendar, and briefs that representative before joining. Visitors can use text, voice, or video in a browser at scoot.app, which also serves as a demo. Cleo is part of Scoot’s AI sales platform, which combines meetings, AI agents, and an intelligence engine. Scoot Engage has Mingle, Presentation, and Meeting modes for events, broadcasts, and sales meetings. Live Advisor provides real-time coaching on Scoot and on Zoom and Teams calls; that coaching is visible only to the seller’s team. The Brain can sync with a customer’s CRM, while Scoot Engage lists Google and Outlook calendar integrations. Agents connect to The Brain through API and MCP, with CLI also listed. Guests can join meetings free in a browser from a link without installing software or creating an account. Scoot says it is SOC 2 Type II compliant, does not use customer data to train AI models, and does not permit its AI providers to use customer data for general-purpose model training. Pricing is on request, despite a listed Free plan.

Gimiq is an AI helpdesk for customer inquiries across chat, email, and phone calls. Its AI support agent can respond across chat, email, and messaging, take actions in connected systems, and escalate with context. A call agent handles inbound and outbound calls, with warm transfers, live transcription, and automatic summaries. The helpdesk includes omnichannel ticketing, a shared inbox, SLA policies, automations, collision detection, and an AI copilot. Listed channels include website live chat, in-app messaging, email, WhatsApp Business, SMS, Slack Connect, Facebook Messenger, and Instagram DMs. Integrations include Shopify, HubSpot, Salesforce, Jira, Stripe, PayPal, and Twilio, among others. Its REST API supports read and write access to conversations, contacts, tickets, macros, and knowledge base articles. Webhooks cover conversation, ticket, escalation, and AI-action events. Gimiq also lists importers for Zendesk, Zoho, Freshdesk, Intercom, and CSV. The free plan supports up to 3 agents and 250 tickets per month. Startup costs $228 a year per agent, billed annually; the Enterprise plan is listed at $69 a year.