Clew vs HelpHero
Clew
tryclew.ioHelpHero
helphero.coSide by side
| Figure | Clew | HelpHero |
|---|---|---|
| Price from | $14.99/mo | $45.83/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 10 |
| Spec score · User Onboarding Software | 8.4 (#6) | 8.1 (#10) |
| Analytics | Clew tracks views, completions and dismissals with an anonymous in-browser ID and says it does not use IP addresses or personal data for those counts. | Its analytics track tour interaction and step completion, and the pricing page lists drill-down analysis and A/B testing. |
| Product | Clew provides product tours, tooltips, modals and onboarding checklists inside a product. | HelpHero is a no-code onboarding tool for SaaS product, customer success, and growth teams. |
Plans
Clew
- FreeFree
- Pro$14.99 a month
- Business$39.99 a month
- Lifetime$499, paid once
- Self-hosted$1,499, paid once
HelpHero
- Up to 1,000 MAU$55 a month
- Up to 2,500 MAU$115 a month
- Up to 5,000 MAU$179 a month
- Up to 10,000 MAU$249 a month
- Up to 20,000 MAU$299 a month
- Up to 1,000 MAU$550 a year
- Up to 2,500 MAU$1,150 a year
- Up to 5,000 MAU$1,790 a year
- Up to 10,000 MAU$2,490 a year
- Up to 20,000 MAU$2,990 a year
In their own words
Clew
Clew adds product tours, tooltips, modals and onboarding checklists inside a product. A team can add a script tag, then create and publish overlays in a visual editor without another site release. The widget supports React, Vue, plain HTML and single-page apps, including client-side route changes. Setup guides cover Google Tag Manager, AI coding assistants, WordPress, Webflow and Shopify. Clew tracks views, completions and dismissals with an anonymous in-browser ID, and says these counts do not use IP addresses or personal data. If a tooltip cannot find its target, Clew flags and skips that step. EU cloud hosting and a self-hosted option are available; the self-hosted plan is intended for banks, the public sector and regulated industries. The Free plan includes one site, one team seat and up to three published tours. Pro costs $14.99 a month and Business costs $39.99 a month. Pro and Business include a 14-day trial without requiring a credit card. The company is headquartered in Amsterdam, Netherlands.
HelpHero
HelpHero is a no-code onboarding tool for SaaS product, customer success, and growth teams. It creates multi-step tours that highlight interface elements across pages, with text that can include user properties. Checklists track onboarding tasks, while hotspots show contextual prompts on click or hover. Teams can target tours by language, device, browser, and custom user properties, and create different pathways based on those properties. Analytics track tour interactions and step completion; listed plan features also include drill-down analysis and A/B testing. Installation uses a JavaScript snippet added directly or through Google Tag Manager or WordPress. HelpHero supports Chrome, Firefox, Safari, and Edge, and works with HTML-based client-side and server-side apps. It supports web-based mobile and tablet apps, but not native mobile apps. Tours can also be accessed through the HelpHero Messenger app in Intercom Messenger. There is no free plan, and a 14-day trial is listed. The plan for up to 1,000 monthly active users costs $55 a month; higher listed tiers extend to 20,000 users for $299 a month.