ClickHelp vs Docusaurus
ClickHelp
clickhelp.comDocusaurus
docusaurus.ioSide by side
| Figure | ClickHelp | Docusaurus |
|---|---|---|
| Price from | $194/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 6 | 1 |
| Spec score · Technical Documentation Software | 8.4 (#7) | 8.1 (#15) |
| Spec score · Technical Writing Platforms | 8.4 (#7) | 8.1 (#14) |
| Spec score · Knowledge base software | 8.2 (#55) | 7.7 (#101) |
| Custom domain | Yes | Yes |
| Free plan | No | Yes |
Plans
ClickHelp
- Starter$194 a month
- Growth$325 a month
- Professional$640 a month
- Starter$2,328 a year
- Growth$3,900 a year
- Professional$7,680 a year
In their own words
ClickHelp
ClickHelp is a cloud platform for authoring, hosting and publishing technical documentation. It runs in a browser without installation or downloads, requiring JavaScript and a stable internet connection. Authors can reuse material through snippets, variables and conditions. Workflow tools provide topic statuses, reviewer accounts and email notifications for updates. Reporting covers project readiness, content contribution, reader behavior, readability and more than 30 topic metrics. ClickHelp lists over 20 integrations, including Google Analytics, Google, Azure AD, Salesforce, GraphComment and Google Translate, and supports Zapier. Its optional AI Suite includes AnswerGenius, AI Overview in search results and WriteAssist, with 30,000 monthly CAPs and no overage charges. The service states SOC 2 Type II certification, AES-256 encryption at rest, TLS 1.2+ in transit, daily backups and a 99.5% uptime SLA. Hosting can be selected in Luxembourg, the USA or Australia, but authoring cannot be installed on-premises. Professional support is free to all clients. A 14-day trial requires no credit card and includes all platform features. Plans are Starter at $194 a month, Growth at $325 a month and Professional at $640 a month, before tax.
Docusaurus
Docusaurus is a free static-site generator that builds React single-page applications, with features aimed at documentation sites. Authors write documentation and blog posts in Markdown or MDX and can embed React components in Markdown. Versioning keeps documents aligned with project releases, while localization is built in and translation can use Git, Crowdin or another manager. Search choices include Algolia DocSearch, Typesense DocSearch, local search and custom SearchBar components; Algolia is the official option, and its DocSearch is free for eligible developer documentation or technical blogs. React components, plugins and theme customizations extend sites. Docusaurus generates static files for hosting on GitHub Pages, Vercel, Netlify or other static hosting. It can also power personal websites, product sites, blogs and marketing landing pages. Installation requires Node.js 20.0 or above. The listed platforms are self-hosted and web, with custom domains, version history and content analytics available. Docusaurus v2 and later do not support Internet Explorer 11. Help channels include Stack Overflow, GitHub, Discord and X.