ClickHelp vs Help+Manual
ClickHelp
clickhelp.comHelp+Manual
helpandmanual.comSide by side
| Figure | ClickHelp | Help+Manual |
|---|---|---|
| Price from | $194/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| API | Yes | — |
| Plans published | 6 | 3 |
| Spec score · Technical Documentation Software | 8.4 (#7) | 7.8 (#24) |
| Spec score · Help Authoring Tools | 8.4 (#6) | 7.9 (#10) |
| Integrations | ClickHelp lists 20+ out-of-the-box integrations, including Google Analytics, Google, Azure AD, Salesforce, GraphComment, and Google Translate, and supports Zapier. | The feature matrix lists direct Confluence database import, RoboHelp and Author-It project import, and a DeepL automated translation plugin. |
| Product | ClickHelp is a cloud documentation platform for authoring, hosting, and publishing technical documentation. | Help+Manual is an XML-based, single-source authoring environment for creating online help and PDF user manuals. |
| Support | ClickHelp says professional support is provided free to all clients. | Support options include user manuals, tutorials, public forums and direct email support. |
| Trial | The free trial provides access to all platform features, equivalent to the Professional plan with the Translation Module included. | The Help+Manual trial is fully functional for 30 days and includes the complete Professional Edition feature set. |
Plans
ClickHelp
- Starter$194 a month
- Growth$325 a month
- Professional$640 a month
- Starter$2,328 a year
- Growth$3,900 a year
- Professional$7,680 a year
Help+Manual
- Help+Manual v10, Basic Edition€569, paid once
- Help+Manual v10, Professional Edition€899, paid once
- Help+Manual v10, Floating License€1,569, paid once
In their own words
ClickHelp
ClickHelp is a cloud platform for authoring, hosting and publishing technical documentation. It runs in a browser without installation or downloads, requiring JavaScript and a stable internet connection. Authors can reuse material through snippets, variables and conditions. Workflow tools provide topic statuses, reviewer accounts and email notifications for updates. Reporting covers project readiness, content contribution, reader behavior, readability and more than 30 topic metrics. ClickHelp lists over 20 integrations, including Google Analytics, Google, Azure AD, Salesforce, GraphComment and Google Translate, and supports Zapier. Its optional AI Suite includes AnswerGenius, AI Overview in search results and WriteAssist, with 30,000 monthly CAPs and no overage charges. The service states SOC 2 Type II certification, AES-256 encryption at rest, TLS 1.2+ in transit, daily backups and a 99.5% uptime SLA. Hosting can be selected in Luxembourg, the USA or Australia, but authoring cannot be installed on-premises. Professional support is free to all clients. A 14-day trial requires no credit card and includes all platform features. Plans are Starter at $194 a month, Growth at $325 a month and Professional at $640 a month, before tax.
Help+Manual
Help+Manual has no write-up on Specifiction yet; its figures are above.