ClickHelp vs HelpScribble
ClickHelp
clickhelp.comHelpScribble
helpscribble.comSide by side
| Figure | ClickHelp | HelpScribble |
|---|---|---|
| Price from | $194/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| API | Yes | — |
| Plans published | 6 | 8 |
| Spec score · Help Authoring Tools | 8.4 (#6) | 7.9 (#11) |
| Support | ClickHelp says professional support is provided free to all clients. | Purchased licenses include free technical support by email; evaluators can receive support for problems that prevent proper evaluation. |
Plans
ClickHelp
- Starter$194 a month
- Growth$325 a month
- Professional$640 a month
- Starter$2,328 a year
- Growth$3,900 a year
- Professional$7,680 a year
HelpScribble
- HelpScribble 100-user license$35.99, paid once
- HelpScribble single user license$99, paid once
- HelpScribble 5-user license$399, paid once
- HelpScribble 10-user license$699, paid once
- HelpScribble 20-user license$1,199, paid once
- HelpScribble 30-user license$1,649, paid once
- HelpScribble 50-user license$2,399, paid once
- HelpScribble 75-user license$3,099, paid once
In their own words
ClickHelp
ClickHelp is a cloud platform for authoring, hosting and publishing technical documentation. It runs in a browser without installation or downloads, requiring JavaScript and a stable internet connection. Authors can reuse material through snippets, variables and conditions. Workflow tools provide topic statuses, reviewer accounts and email notifications for updates. Reporting covers project readiness, content contribution, reader behavior, readability and more than 30 topic metrics. ClickHelp lists over 20 integrations, including Google Analytics, Google, Azure AD, Salesforce, GraphComment and Google Translate, and supports Zapier. Its optional AI Suite includes AnswerGenius, AI Overview in search results and WriteAssist, with 30,000 monthly CAPs and no overage charges. The service states SOC 2 Type II certification, AES-256 encryption at rest, TLS 1.2+ in transit, daily backups and a 99.5% uptime SLA. Hosting can be selected in Luxembourg, the USA or Australia, but authoring cannot be installed on-premises. Professional support is free to all clients. A 14-day trial requires no credit card and includes all platform features. Plans are Starter at $194 a month, Growth at $325 a month and Professional at $640 a month, before tax.
HelpScribble
HelpScribble is a paid Windows desktop help-authoring tool that takes documentation from writing through publication. A single project can produce WinHelp files, HTML Help files, printed manuals and online HTML documentation. Writers can import HPJ and RTF files from other authoring tools or reuse material with a help decompiler. Single-sourcing, version control and translation support are included. A bundled HelpContext property editor maps topics to controls in Delphi and C++Builder, while generated help works with Windows applications built in other environments, including.NET, Visual Basic and Office VBA. The maker lists compatibility from Windows 98 through Windows 11. It is Windows-only, though the maker says VMware or Win4Lin can run it on Linux, and HTML output can document Linux applications. A free evaluation download is available, with anonymous downloading and no personally identifiable information collected during evaluation. Licenses include free email support, updates and bug fixes. The single-user license costs $99 as a one-time purchase.