Clicktics vs Quantum Metric
Clicktics
clicktics.com
Quantum Metric
quantummetric.comSide by side
| Figure | Clicktics | Quantum Metric |
|---|---|---|
| Price from | $19/mo | $2,083.33/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Session Recording Software | 8.9 (#5) | 8.5 (#10) |
| Spec score · Heatmap and session replay tools | 8.5 (#21) | 8.7 (#15) |
| Free plan | No | No |
| Headquarters | Dubai, United Arab Emirates | Monument, Colorado, USA |
| Integrations | Listed integrations include Slack, HubSpot, Salesforce, Segment, Zapier, Snowflake, and BigQuery, along with a REST API and webhooks. | The partner network lists integrations including Adobe Analytics, Salesforce Service Cloud, Qualtrics, ServiceNow, Optimizely, Tealium, Looker and Slack. |
| Security | Clicktics states that data is encrypted in transit with TLS 1.2+ and at rest, production access uses hardware-key MFA, and it undergoes periodic third-party penetration testing. | The company reports SOC 2 and HITRUST attestations and ISO/IEC 27001 certification, and describes controls for capture, blocking, or encryption of data on users’ devices. |
| Session replay | Session recordings replay visitor interactions as DOM-level snapshots with CSS fidelity and a synced event timeline. | Funnel and metric results link directly to session replays, friction indicators and technical errors for root-cause analysis. |
| Support | The company says every customer gets human support and that customers can open a ticket from their dashboard. | Enterprise plans include onboarding, training, and ongoing consultation with customer success experts. |
Plans
Clicktics
- Start-up$19 a month
- Medium$36.10 a month
- Pro$51.30 a month
- Session top-up$7, paid once
- Agency$1,744.20 a year
Quantum Metric
- EnterprisePrice not published
- Quantum Metric$25,000 a year
- Enterprise custom planPriced on request
- Enterprise plansPriced on request
In their own words
Quantum Metric
Quantum Metric is a digital analytics platform that captures customer experience data and helps teams investigate friction, errors, and their business impact. Teams can track events, build conversion funnels, review session recordings, and use API access. Session replay supports investigation of where customers struggle. The platform includes digital, product, experience, journey, and web analytics, along with heatmaps, monitoring, alerts, and opportunity analysis. Its autocapture surfaces more than 60 behavioral and friction indicators and more than 300 audience and experience dimensions out of the box. Felix investigates behavioral, technical, and business signals and can monitor experiences for issues, opportunities, and business impact. Listed integrations include Qualtrics, Salesforce Service Cloud, ServiceNow, Looker, Slack, Optimizely, Tealium, and Adobe Analytics; data can be streamed to Snowflake, BigQuery, Amazon S3, and Oracle. Quantum Metric reports SOC 2 and HITRUST attestations and ISO/IEC 27001 certification. Enterprise plans include onboarding, training, and consultation. Pricing is on request, there is no free plan, and session limits are set by agreement.