Clientbook vs Freshsales
Clientbook
clientbook.com
Freshsales
freshworks.comSide by side
| Figure | Clientbook | Freshsales |
|---|---|---|
| Price from | — | $9/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 7 |
| Spec score · CRM Software | 7.4 (#205) | 9.5 (#1) |
| AI features | Yes | Yes |
| Automation | Retailers can automate follow-up reminders, life-event messages, relationship-based outreach, and review requests. | Freshsales supports task management, auto-assignment rules, sales sequences, workflows, and internal notifications. |
| Free trial | No | The trial lasts 21 days and requires no credit card. |
| Headquarters | Lehi, Utah, United States | San Mateo, California, United States |
| Integrations | Clientbook integrates with retail point-of-sale systems; its help center lists The Edge, Lightspeed, Shopify, RAIN, Jewel360, Logicmate, KWI, Like Sew, and Music Shop 360 among supported systems. | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. |
| Mobile app | Yes | Yes |
| Product | Clientbook is a digital sales assistant and clienteling platform for retailers, with a focus on luxury retail. | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. |
| Visual sales pipeline | Yes | Yes |
| Support | Clientbook lists support by email and offers chat from a customer account. | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. |
Plans
Clientbook
- SignaturePrice not published
- ElitePrice not published
- PremierPrice not published
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
In their own words
Clientbook
Clientbook has no write-up on Specifiction yet; its figures are above.
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.