ClientSmart vs Qmoxi Retail
ClientSmart
clientsmart.comQmoxi Retail
qmoxi.comSide by side
| Figure | ClientSmart | Qmoxi Retail |
|---|---|---|
| Price from | $1.50/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 9 | 1 |
| Spec score · Mystery Shopping Software | 7.7 (#9) | 6.6 (#18) |
| Purpose | ClientSmart lets mystery shopping companies schedule shoppers, capture evaluations, and deliver branded reports from one platform. | Qmoxi Retail is mystery shopping and auditing software for providers and retail program owners. |
| Security | The maker says ClientSmart uses TLS encrypted connections, secure cloud hosting, and role-based access controls. | Qmoxi describes its Retail infrastructure as secure cloud infrastructure and says it manages hosting and security for Private Platform customers. |
Plans
ClientSmart
- Per-shop fees (over 25,000 shops)$1.50 a month
- Per-shop fees (15,001–25,000 shops)$2 a month
- Per-shop fees (10,001–15,000 shops)$2.50 a month
- Per-shop fees (5,001–10,000 shops)$3 a month
- Per-shop fees (1,001–5,000 shops)$3.50 a month
- Per-shop fees (501–1,000 shops)$4 a month
- Per-shop fees (201–500 shops)$4.50 a month
- Per-shop fees (0–200 shops)$5 a month
- Base fee$400 a month
In their own words
ClientSmart
ClientSmart is a web platform for mystery shopping companies that schedule shoppers, collect evaluations, and deliver branded client reports. Reusable survey templates retain question structures, scoring rules, and conditional logic across projects. Teams can import shopper rosters, locations, and project data from CSV, Excel, and other common formats using column mapping. Its shopboard filters assignments by location, date, pay range, and distance. Automated pay calculations include audit trails showing how each amount was computed. ClientSmart creates branded PDF reports, interactive charts, and built-in analytics, and sends branded HTML emails with merge fields to shoppers, schedulers, and clients. Tiered cloud storage holds photos, receipts, and supporting documents with automatic expiration policies. The maker describes TLS-encrypted connections, secure cloud hosting, and role-based access controls. Billing is month to month, with no setup fee or long-term commitment. A 400.00 USD monthly base fee is credited toward per-shop charges, which range from 5.00 USD to $1.50 based on completed-shop volume.
Qmoxi Retail
Qmoxi Retail is web-based mystery shopping and auditing software for providers and retail program owners. It supports project setup, shopper eligibility, assignment, surveys, editing, reporting, and client delivery. Shoppers use the PrestoShopper phone experience to claim work, complete visits, and get paid. The Private Platform can carry a customer’s logo, colors, domain, and company name. Qmoxi describes geofencing for real-time, location-based collection across worldwide markets, with dashboards that provide real-time insights. Research and engagement programs can run across regions and languages. The service connects with existing systems through direct system connectivity, though specific integrations are not named. Qmoxi describes secure cloud infrastructure and manages hosting and security for Private Platform customers. It also runs shopper support for those customers. Custom work remains exclusive to the organization, and Qmoxi says most enhancement requests are completed in under 30 days. The company reports PrestoShopper use by more than 150 providers, 18,000 companies, and 3 million shoppers. Pricing is on request.