ClientSmart vs QSCheck
ClientSmart
clientsmart.comQSCheck
qscheck.comSide by side
| Figure | ClientSmart | QSCheck |
|---|---|---|
| Price from | $1.50/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 9 | 1 |
| Spec score · Mystery Shopping Software | 7.7 (#9) | 6.6 (#19) |
| Intended users | The platform is built for mystery shopping companies managing shopper networks, evaluation scheduling, and client reporting. | QSCheck is built for market research companies serving businesses across industries including retail, restaurants, hotels, healthcare and financial institutions. |
| Payments | Automated pay calculations include audit trails showing how each payment was computed. | The platform lets users pay testers using the SEPA standard. |
| Purpose | ClientSmart lets mystery shopping companies schedule shoppers, capture evaluations, and deliver branded reports from one platform. | QSCheck is a software suite for mystery shopping and quality management operations. |
| Reporting | ClientSmart generates branded PDF reports and provides interactive charts and built-in analytics. | Dashboards and reports support quality management, with real-time tracking of waves, casting, test progress and quality scores down to individual locations. |
| Security | The maker says ClientSmart uses TLS encrypted connections, secure cloud hosting, and role-based access controls. | The maker says QSCheck uses strict access controls, encryption protocols and regular backups; no specific certification is stated on the page. |
Plans
ClientSmart
- Per-shop fees (over 25,000 shops)$1.50 a month
- Per-shop fees (15,001–25,000 shops)$2 a month
- Per-shop fees (10,001–15,000 shops)$2.50 a month
- Per-shop fees (5,001–10,000 shops)$3 a month
- Per-shop fees (1,001–5,000 shops)$3.50 a month
- Per-shop fees (501–1,000 shops)$4 a month
- Per-shop fees (201–500 shops)$4.50 a month
- Per-shop fees (0–200 shops)$5 a month
- Base fee$400 a month
In their own words
ClientSmart
ClientSmart is a web platform for mystery shopping companies that schedule shoppers, collect evaluations, and deliver branded client reports. Reusable survey templates retain question structures, scoring rules, and conditional logic across projects. Teams can import shopper rosters, locations, and project data from CSV, Excel, and other common formats using column mapping. Its shopboard filters assignments by location, date, pay range, and distance. Automated pay calculations include audit trails showing how each amount was computed. ClientSmart creates branded PDF reports, interactive charts, and built-in analytics, and sends branded HTML emails with merge fields to shoppers, schedulers, and clients. Tiered cloud storage holds photos, receipts, and supporting documents with automatic expiration policies. The maker describes TLS-encrypted connections, secure cloud hosting, and role-based access controls. Billing is month to month, with no setup fee or long-term commitment. A 400.00 USD monthly base fee is credited toward per-shop charges, which range from 5.00 USD to $1.50 based on completed-shop volume.
QSCheck
QSCheck is a web-based suite for mystery shopping and quality-management operations. It covers the workflow from tester panels and project setup through reporting and tester payments. Teams can match testers to assignments with casting tools, tie projects to locations, and configure survey rules and filters. Dashboards track waves, casting, test progress and quality scores down to individual locations. Standard reports can be supplemented with AI-powered project analysis. Users can customize surveys, questionnaires, project structures and reports around business objectives, and pay testers through the SEPA standard. The maker describes access controls, encryption protocols and regular backups, without stating a specific certification. QSCheck is aimed at market research companies serving retail, restaurants, hotels, healthcare and financial institutions. Pricing is pay-as-you-go with no upfront or hidden fees; customers must request a quote.