Clinic Directory vs symplr Directory

Clinic Directory is a web directory for finding health clinics and specialized practitioners across Canada, and for routing referrals to selected or matched independent clinics. Users can search thousands of clinics and practitioners. Clinic listings can be compared by amenities, combined ratings, and direct billing options; practitioner filters include gender, languages, specialties, and acceptance of new patients. Clinic owners can claim a free profile to manage details and appear in local search. The directory aggregates publicly available clinic business information, including contact details, hours, and services. Clinic Directory says it is not a healthcare provider or health information custodian. It cannot provide medical advice, pass along clinical questions, or book, change, or cancel appointments. Its privacy policy describes handling personal information under PIPEDA and Alberta and British Columbia PIPA. The site says it uses encryption at rest, HTTPS, and separation between its public frontend and backend routing engine; intake personal identifiers are cleared after 30 days. Support is by email, with a stated aim to reply within one business day, but there is no phone line or overnight or weekend coverage. The free listing plan costs nothing; paid plans include Essentials at C$29 a month and Featured at C$99 a month.

symplr Directory centralizes and governs provider, facility, group, and network data for health plans, healthcare providers, and health systems. It validates and updates provider information against trusted sources and flags discrepancies for reconciliation. Compliance support covers CMS, NCQA, HIPAA, and the No Surprises Act, including tracking, documentation, and audit readiness. It connects with credentialing systems, EHRs, payer-provider portals, claims platforms, and other healthcare systems. Patients can search for providers and schedule appointments; member-facing directories can show network participation, locations, and provider availability. A product guide describes it as a cloud-based, multi-tenant SaaS platform. Provider Data Connect facilitates connections between Epic and symplr Directory for provider enrollment. The product is available on Android, iOS, and the web. symplr says its products comply with HIPAA Security and Privacy regulations and cites SOC 2 attestations and HITRUST recertification for its solutions. Pricing is not displayed; the product page invites visitors to request a demo.