symplr Directory
symplr.com
What it is
symplr Directory centralizes and governs provider, facility, group, and network data for health plans, healthcare providers, and health systems. It validates and updates provider information against trusted sources and flags discrepancies for reconciliation. Compliance support covers CMS, NCQA, HIPAA, and the No Surprises Act, including tracking, documentation, and audit readiness. It connects with credentialing systems, EHRs, payer-provider portals, claims platforms, and other healthcare systems. Patients can search for providers and schedule appointments; member-facing directories can show network participation, locations, and provider availability. A product guide describes it as a cloud-based, multi-tenant SaaS platform. Provider Data Connect facilitates connections between Epic and symplr Directory for provider enrollment. The product is available on Android, iOS, and the web. symplr says its products comply with HIPAA Security and Privacy regulations and cites SOC 2 attestations and HITRUST recertification for its solutions. Pricing is not displayed; the product page invites visitors to request a demo.
Spec sheet
- Purpose
- symplr Directory centralizes and governs provider data to improve directory accuracy, support compliance, and reduce manual backlogs.Read 2 Oct 2026 · symplr.com
- Intended users
- The product is designed for health plans, healthcare providers, and health systems managing complex provider networks.Read 2 Oct 2026 · symplr.com
- Integrations
- It integrates with credentialing systems, EHRs, payer-provider portals, claims platforms, and other healthcare systems.Read 2 Oct 2026 · symplr.com
- Security
- symplr says its products comply with HIPAA Security and Privacy regulations and cites SOC 2 attestations and HITRUST recertification for symplr solutions.Read 2 Oct 2026 · symplr.com
- Compliance
- The product supports CMS, NCQA, HIPAA, and No Surprises Act requirements, including compliance tracking, documentation, and audit readiness.Read 2 Oct 2026 · symplr.com
- Support
- symplr provides a customer support link and directs current customers seeking help or reporting an issue to customer support.Read 2 Oct 2026 · symplr.com
- Headquarters
- Houston, Texas, United StatesRead 28 Sep 2026 · symplr.com
- Founded
- 2006Read 28 Sep 2026 · symplr.com
- Data management
- It consolidates provider, facility, group, and network data into a governed system of truth.Read 2 Oct 2026 · symplr.com
- Delivery model
- A 2025 symplr product guide describes symplr Directory as a cloud-based, multi-tenant SaaS platform.Read 2 Oct 2026 · symplr.com
- Epic workflow
- The product guide says Provider Data Connect facilitates connections between Epic and symplr Directory to streamline provider enrollment.Read 2 Oct 2026 · symplr.com
- Pricing
- The product page invites visitors to request a demo and does not display a price.Read 2 Oct 2026 · symplr.com
- Scale
- The product is designed to scale with expanding provider networks and evolving regulatory requirements.Read 2 Oct 2026 · symplr.com
- Search and access
- It supports patient-facing provider search and scheduling and member-facing directories with network participation, locations, and provider availability.Read 2 Oct 2026 · symplr.com
- Validation
- Provider data is automatically validated and updated against trusted sources, with discrepancies identified for reconciliation.Read 2 Oct 2026 · symplr.com
Plans and prices
Strong points and limits
Strong points
- Consolidates provider, facility, group, and network data.
- Validates provider data against trusted sources.
- Supports CMS, NCQA, HIPAA, and No Surprises Act requirements.
- Integrates with EHRs, credentialing, claims, and other systems.
- Available on Android, iOS, and the web.
Limits
- Pricing is available on request, not displayed.
- Designed for organizations managing complex provider networks.
- The product page asks visitors to request a demo.
Who it suits
It is designed for health plans, healthcare providers, and health systems managing complex provider networks. Its patient search, member directories, and compliance tools may suit organizations managing directory accuracy and regulatory obligations.
Verdict
symplr Directory combines governed provider data, validation, compliance support, and patient- and member-facing directory functions. Pricing requires a request, so prospective buyers will need to ask for details.
Where Specifiction places it
- Healthcare Provider Directories#14 of 166.9