Practo Doctor Directory vs symplr Directory
Practo Doctor Directory
practo.comsymplr Directory
symplr.comSide by side
| Figure | Practo Doctor Directory | symplr Directory |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Healthcare Provider Directories | 8.0 (#4) | 6.9 (#14) |
| Integrations | Practo Instant appointments are automatically added to the Practo Ray scheduler, and appointments can also appear in Qikwell by Practo software. | It integrates with credentialing systems, EHRs, payer-provider portals, claims platforms, and other healthcare systems. |
| Security | Practo’s security page states that it uses 256-bit encryption, is ISO 27001 certified, and uses HIPAA-compliant data centers. | symplr says its products comply with HIPAA Security and Privacy regulations and cites SOC 2 attestations and HITRUST recertification for symplr solutions. |
| Support | Doctors can contact Practo support by email or phone to request another clinic be added to a profile after verification. | symplr provides a customer support link and directs current customers seeking help or reporting an issue to customer support. |
Plans
In their own words
Practo Doctor Directory
Practo Doctor Directory helps patients find doctors by specialty and area, review clinic details, and book appointments. Listings may include timings, fees, facilities, addresses, qualifications, experience, and whether a clinic accepts walk-ins or appointments. Patients can view real-time availability and book through the website or smartphone apps; Practo says confirmed or cancelled appointments prompt SMS notifications to the patient, doctor, and clinic staff. Some clinics accept walk-ins only and do not have appointment booking. Practo also offers online consultations across more than 20 specialties. Its doctors page says fees start at ₹99 and verified doctors respond in five minutes. Practo describes a directory of more than a lakh doctor partners across India and says it lists 100,000 verified doctors; it says listing details are verified by contacting the doctor or clinic. Doctors can create a free profile, with one clinic included by default. Practo states that it uses 256-bit encryption, is ISO 27001 certified, and uses HIPAA-compliant data centers.
symplr Directory
symplr Directory centralizes and governs provider, facility, group, and network data for health plans, healthcare providers, and health systems. It validates and updates provider information against trusted sources and flags discrepancies for reconciliation. Compliance support covers CMS, NCQA, HIPAA, and the No Surprises Act, including tracking, documentation, and audit readiness. It connects with credentialing systems, EHRs, payer-provider portals, claims platforms, and other healthcare systems. Patients can search for providers and schedule appointments; member-facing directories can show network participation, locations, and provider availability. A product guide describes it as a cloud-based, multi-tenant SaaS platform. Provider Data Connect facilitates connections between Epic and symplr Directory for provider enrollment. The product is available on Android, iOS, and the web. symplr says its products comply with HIPAA Security and Privacy regulations and cites SOC 2 attestations and HITRUST recertification for its solutions. Pricing is not displayed; the product page invites visitors to request a demo.