Clinic Directory vs WebMD Physician Directory

Clinic Directory is a web directory for finding health clinics and specialized practitioners across Canada, and for routing referrals to selected or matched independent clinics. Users can search thousands of clinics and practitioners. Clinic listings can be compared by amenities, combined ratings, and direct billing options; practitioner filters include gender, languages, specialties, and acceptance of new patients. Clinic owners can claim a free profile to manage details and appear in local search. The directory aggregates publicly available clinic business information, including contact details, hours, and services. Clinic Directory says it is not a healthcare provider or health information custodian. It cannot provide medical advice, pass along clinical questions, or book, change, or cancel appointments. Its privacy policy describes handling personal information under PIPEDA and Alberta and British Columbia PIPA. The site says it uses encryption at rest, HTTPS, and separation between its public frontend and backend routing engine; intake personal identifiers are cleared after 30 days. Support is by email, with a stated aim to reply within one business day, but there is no phone line or overnight or weekend coverage. The free listing plan costs nothing; paid plans include Essentials at C$29 a month and Featured at C$99 a month.

WebMD Physician Directory helps patients find healthcare practitioners through profiles searchable by location, specialty, condition, and procedure. Its homepage states that the directory includes profiles for more than 3 million physicians and more than 8 million physician ratings and reviews. Patients can book appointments online, including through Video Visit and Chat Now options, and find hospitals by specialty, hospitals, and group practices. The directory is available on the web and in the WebMD app for iOS and Android; the app can find nearby providers or search by city, state, or ZIP code.

Practitioners and medical practices can submit or claim listings. A free Basic Profile on WebMD and Vitals.com can display accepted insurance, degrees and certifications, conditions treated, and other information. Paid Featured Profiles add options such as a practice website, telemedicine details, appointment requests, photos, video, and a customizable booking widget. They also provide review tools, local visibility options, call tracking analytics, monthly reporting, and an account manager. The Basic Profile costs nothing.