Cliniko vs Doctible
Cliniko
cliniko.comDoctible
doctible.comSide by side
| Figure | Cliniko | Doctible |
|---|---|---|
| Price from | $45/mo | $199/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 6 | 6 |
| Spec score · Patient Scheduling | 8.6 (#1) | 7.6 (#9) |
| Spec score · Medical Appointment Scheduling Software | 8.5 (#7) | 7.5 (#28) |
| Founded | 2011 | 2014 |
| Headquarters | Melbourne, Australia | Doctible lists its office at 9191 Towne Centre Dr., Ste. 210, San Diego, CA 92122. |
| Purpose | Cliniko is practice management software for clinics and allied health practitioners. | Doctible describes itself as a practice growth platform for attracting, engaging, and retaining patients. |
| Security | Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. | Doctible says its data infrastructure is HITRUST CSF certified and that stored patient data uses AES encryption with a 256-bit key. |
| Support | Cliniko says all customers receive free online chat and email support from a round-the-clock team. | Doctible lists its support phone number as 1-858-771-4845. |
Plans
Cliniko
- 1 practitioner$45 a month
- 2 to 5 practitioners$95 a month
- 6 to 8 practitioners$145 a month
- 9 to 12 practitioners$195 a month
- 13 to 25 practitioners$295 a month
- 26 to 200 practitioners$395 a month
Doctible
- Gold (annual agreement)$199 a month
- Gold (monthly agreement)$249 a month
- Gold Plus (annual agreement)$299 a month
- Gold Plus (monthly agreement)$399 a month
- Platinum (annual agreement)Priced on request
- Platinum (monthly agreement)Priced on request
In their own words
Cliniko
Cliniko is practice management software for clinics and allied health practitioners. It combines appointment scheduling, treatment notes, invoices, payments, expenses, taxes, reporting, and business management tools. Its calendar supports online bookings, repeat appointments, and flexible views. Treatment notes can be customized, searched, stored in the cloud, and opened from any device; patient records can also include attached files. Cliniko lists 99 connected apps, most developed by third parties, with Xero and Mailchimp among the examples. A REST API returns JSON over HTTPS. There is no native mobile app, but Cliniko is mobile-friendly in a browser on phones and tablets. Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. It also states that it meets or exceeds Australian Privacy Principles, GDPR, PIPEDA, and HIPAA requirements. The one-practitioner plan is $45/mo, and a 30-day trial is available. SMS credits cost 10¢ per message; connected apps may charge separately.