Cliniko vs Healthie
Cliniko
cliniko.com
Healthie
gethealthie.comSide by side
| Figure | Cliniko | Healthie |
|---|---|---|
| Price from | $45/mo | $18/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 8 |
| Spec score · Patient Scheduling | 8.6 (#1) | 8.1 (#4) |
| Spec score · Telemedicine Software | 8.5 (#1) | 7.8 (#4) |
| Spec score · Medical Scheduling | 8.4 (#2) | 8.0 (#4) |
| Spec score · Medical Appointment Scheduling Software | 8.5 (#7) | 8.0 (#14) |
| API | Cliniko offers a REST API that returns JSON and is served over HTTPS. | Healthie says enterprise customers can use its API and SDKs to build provider and patient experiences. |
| Company history | Cliniko says it was founded in Melbourne, Australia, in 2011. | Healthie says it has helped customers deliver care since 2016. |
| Founded | 2011 | 2016 |
| Security | Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. | Healthie states it is HIPAA-compliant, SOC 2 certified, PIPEDA-compliant, PCI-certified, GDPR-compliant, ONC-certified, and HITRUST-certified. |
| Support | Cliniko says all customers receive free online chat and email support from a round-the-clock team. | The pricing page lists chat and email support for Core and Essentials, chat, email, and video for Plus, and one-to-one support for Group. |
Plans
Cliniko
- 1 practitioner$45 a month
- 2 to 5 practitioners$95 a month
- 6 to 8 practitioners$145 a month
- 9 to 12 practitioners$195 a month
- 13 to 25 practitioners$295 a month
- 26 to 200 practitioners$395 a month
Healthie
- Core (annual billing)$18 a month
- Core (monthly)$19.99 a month
- Essentials (annual billing)$45 a month
- Essentials (monthly)$49.99 a month
- Plus (annual billing)$115 a month
- Plus (monthly)$129.99 a month
- Group (annual billing)$135 a month
- Group (monthly)$149.99 a month
In their own words
Cliniko
Cliniko is practice management software for clinics and allied health practitioners. It combines appointment scheduling, treatment notes, invoices, payments, expenses, taxes, reporting, and business management tools. Its calendar supports online bookings, repeat appointments, and flexible views. Treatment notes can be customized, searched, stored in the cloud, and opened from any device; patient records can also include attached files. Cliniko lists 99 connected apps, most developed by third parties, with Xero and Mailchimp among the examples. A REST API returns JSON over HTTPS. There is no native mobile app, but Cliniko is mobile-friendly in a browser on phones and tablets. Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. It also states that it meets or exceeds Australian Privacy Principles, GDPR, PIPEDA, and HIPAA requirements. The one-practitioner plan is $45/mo, and a 30-day trial is available. SMS credits cost 10¢ per message; connected apps may charge separately.
Healthie
Healthie is an AI-powered platform for practice management and healthcare delivery. It combines a cloud-based EHR with scheduling, billing, insurance, reporting, telehealth, messaging, programs, journaling, and a patient portal. Its mobile app supports provider scheduling and communication, telehealth calls, and access to patient documents, programs, journaling, and wearable syncing. Healthie serves private and group practices, digital health startups, and enterprise organizations. Named integrations include Stripe, HIPAA-compliant Zoom, ClaimMD, Fullscript, eLabs, and DoseSpot. Enterprise customers can use an API and SDKs to build provider and patient experiences. Healthie states that it is HIPAA-compliant, SOC 2 certified, PIPEDA-compliant, PCI-certified, GDPR-compliant, ONC-certified, and HITRUST-certified. Core costs $18 a month billed annually or $19.99 a month billed monthly, and includes 10 active clients. Essentials costs $45 a month billed annually or $49.99 a month billed monthly, with 250 active clients. A 14-day trial is available, but there is no free plan.