Cliniko vs IntakeQ
Cliniko
cliniko.com
IntakeQ
intakeq.comSide by side
| Figure | Cliniko | IntakeQ |
|---|---|---|
| Price from | $45/mo | $49.90/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 2 |
| Spec score · Patient Management | 8.6 (#2) | 8.3 (#3) |
| API | Cliniko offers a REST API that returns JSON and is served over HTTPS. | IntakeQ says its API lets developers pull data from forms and client records. |
| Founded | 2011 | The About page says IntakeQ began in 2014. |
| Mobile access | Cliniko has no native app, but it is mobile-friendly and can be accessed in a mobile browser on phones and tablets. | The maker describes forms as mobile-friendly and says clients can complete them on smartphones and tablets. |
| Security | Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. | IntakeQ describes its platform as HIPAA-compliant, says it uses data encryption, and lists a Business Associate Agreement among the Forms plan features. |
| Support | Cliniko says all customers receive free online chat and email support from a round-the-clock team. | The pricing page lists two assistant accounts with Forms and dedicated phone support with Practice Management. |
Plans
Cliniko
- 1 practitioner$45 a month
- 2 to 5 practitioners$95 a month
- 6 to 8 practitioners$145 a month
- 9 to 12 practitioners$195 a month
- 13 to 25 practitioners$295 a month
- 26 to 200 practitioners$395 a month
In their own words
Cliniko
Cliniko is practice management software for clinics and allied health practitioners. It combines appointment scheduling, treatment notes, invoices, payments, expenses, taxes, reporting, and business management tools. Its calendar supports online bookings, repeat appointments, and flexible views. Treatment notes can be customized, searched, stored in the cloud, and opened from any device; patient records can also include attached files. Cliniko lists 99 connected apps, most developed by third parties, with Xero and Mailchimp among the examples. A REST API returns JSON over HTTPS. There is no native mobile app, but Cliniko is mobile-friendly in a browser on phones and tablets. Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. It also states that it meets or exceeds Australian Privacy Principles, GDPR, PIPEDA, and HIPAA requirements. The one-practitioner plan is $45/mo, and a 30-day trial is available. SMS credits cost 10¢ per message; connected apps may charge separately.
IntakeQ
IntakeQ provides healthcare practices with online intake forms and patient onboarding tools. Its no-code form builder supports branded forms, conditional logic, different question formats, and electronic signatures. Practices can send forms by SMS or email, and clients can complete them on smartphones and tablets. The platform also supports document uploads, payment collection, a client portal, and conditional workflow automation. Listed integrations include Dropbox, Google Drive, Zapier, RevolutionEHR, Elation Health, and SRFax; its API lets developers retrieve form and client-record data. IntakeQ describes its platform as HIPAA-compliant and says it uses encryption. Customers subject to HIPAA must notify IntakeQ and enter into a Business Associate Agreement before handling protected health information through the service. The trial offers 14 days of access without a credit card, though SMS and email usage may have volume restrictions. Pricing starts at $29.90/mo. Subscriptions are month-to-month and can be canceled in the app, with account and data access through the current billing cycle.