Clockify vs HiveDesk Contact Center WFM
Clockify
clockify.meHiveDesk Contact Center WFM
hivedesk.comSide by side
| Figure | Clockify | HiveDesk Contact Center WFM |
|---|---|---|
| Price from | $0.79/mo | $5/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 10 | 3 |
| Spec score · Employee Time Tracking Software | 9.4 (#1) | 9.0 (#4) |
| Founded | 2017 | 2011 |
| Headquarters | Palo Alto, California, USA | Louisville, Kentucky, United States |
| Integrations | Integrations include Outlook, Google Calendar, Asana, Trello, Jira, ClickUp, Salesforce, and 80+ web apps. | The listed integration is Asana; HiveDesk says it syncs Asana tasks for time tracking, and offers a REST API and webhooks for custom integrations. |
| Supported platforms | Clockify offers Windows, Mac, Linux, Chrome, Firefox, Edge, Android, and iOS access. | HiveDesk lists desktop apps for Windows, macOS, and Linux, an iOS app, a Chrome extension, and a web app. |
| Security controls | Enterprise includes SSO, custom subdomains, SCIM provisioning, account control, and audit logs. | HiveDesk states that data is encrypted with AES-256 at rest and TLS 1.2 or later in transit, with role-based access controls. |
Plans
Clockify
- FreeFree
- Basic$3.99 a month
- Standard$5.49 a month
- Pro$7.99 a month
- Enterprise$11.99 a month
- Kiosk Basic$0.79 a month
- Kiosk Standard$1.19 a month
- Kiosk Pro$1.59 a month
- Kiosk Enterprise$2.39 a month
- Productivity Suite$12.99 a month
HiveDesk Contact Center WFM
- HiveDesk$5 a month
- Monthly$5 a month
- Annual example (10 users)$600 a year
In their own words
Clockify
Clockify is a time-tracking and project tool with a timer, timesheets, calendar, automatic tracker, kiosk, reports, invoicing, expenses, approvals, rates, and projects. Users can track billable time, manage projects, export data, and record time offline. Team tools cover member and role management, permissions, approvals, and manager roles. The free plan costs nothing, supports up to five users, and includes unlimited time tracking. Its automatic tracker records apps and websites, with activity visible only to the individual user. Clockify offers access on Windows, Mac, Linux, Chrome, Firefox, Edge, Android, and iOS. Integrations include Outlook, Google Calendar, Asana, Trello, Jira, ClickUp, and Salesforce, among 80+ web apps. Paid plans start at $3.99 a month billed annually; a seven-day trial is advertised. Enterprise includes single sign-on, custom subdomains, SCIM provisioning, account controls, and audit logs. Clockify says subscriptions can be canceled anytime and support is available 24 hours a day, including holidays.
HiveDesk Contact Center WFM
HiveDesk Contact Center WFM is cloud software for scheduling and tracking contact center work. Managers can set shifts with start and end times, recurring rotations, and assignments to queues, projects, or client accounts. It compares clock-in and clock-out records with schedules and reports late starts, early departures, and absences. Real-time dashboards, activity monitoring, and timesheets generated from tracked hours support oversight; managers can approve timesheets and export them as PDF or Excel. Administrators can configure periodic screenshots and view keyboard and mouse activity levels, but screenshots are unavailable on mobile. Asana is the listed integration for task-based time tracking; a REST API and webhooks support custom connections. HiveDesk does not directly connect to ACD or omnichannel routing platforms. It runs on web, iOS, Windows, macOS, Linux, and as an extension or API. Pricing starts at $5/user/month, with a 14-day trial and no free plan. The company states that data is encrypted at rest and in transit, hosted on AWS, and GDPR compliant; it does not hold several listed security certifications.