Cloud 9 vs Practice-Web
Cloud 9
planetdds.comPractice-Web
practice-web.comSide by side
| Figure | Cloud 9 | Practice-Web |
|---|---|---|
| Price from | — | $35/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 1 | 10 |
| Spec score · Dental Software | 7.4 (#8) | 7.7 (#7) |
| Spec score · Dental Practice Management Software | 7.3 (#8) | 7.7 (#4) |
| Spec score · Dental Appointment Scheduling Software | 7.4 (#29) | 7.7 (#21) |
| Headquarters | Irvine, California | El Dorado Hills, California, United States |
| Integrations | Planet DDS says its platform has more than 25 integrations and offers an open API for connecting tools or developing custom applications. | Named partners include DentalXChange, Global Payments, Patient Xpress, DocPay, DoseSpot, Dental Intelligence, TSI, and Flex. |
| Purpose | Cloud 9 is cloud-based practice management software for orthodontic practices, groups, and OSOs. | Practice-Web is a practice management solution designed for dentists, covering scheduling, charting, billing, and patient communication. |
| Scheduling | Its schedule tracks new patients, automates tasks, and supports customizable reminders for calls, letters, and emails. | The scheduler helps staff find openings, make appointments, view patient information, and update confirmations through pwConnect texting. |
| Security | The product page states that Planet DDS has SOC 2 Type 2 certificates and describes security features for protecting an organization. | Security features include role-based user permissions, lock dates, and an audit trail that records user actions and related details. |
Plans
Practice-Web
- Mass Email Marketing$35 a month
- iPad/ Android Tablet Patient Forms$65 a month
- Online Patient Reviews$69 a month
- Additional TrainingPriced on request
- Auto and Two-Way Texting$90 a month
- Online Scheduling$119 a month
- Smart Caller ID$119 a month
- Practice-Web for Additional Office$129 a month
- Practice-Web for First Office$179 a month
- Database Conversion$1,195, paid once
In their own words
Practice-Web
Practice-Web is an on-premises practice management system for dental offices, covering scheduling, charting, billing, and patient communication. Its 3-D tooth chart records existing, referred, current, and planned treatment, and patients can sign treatment plans electronically. Staff can use the scheduler to find openings, make appointments, view patient information, and update confirmations through pwConnect texting. The system provides more than 60 reports and supports custom reports built with queries. Payment and claims functions include real-time insurance eligibility and benefits checks, eclaims, pay-by-text, and merchant card processing. Security features include role-based permissions, lock dates, and an audit trail of user actions and related details. The vendor says the software is designed to help offices become HIPAA-compliant, while each office remains responsible for its own compliance. Listed operating systems include Windows 10, Windows 8/8.1, Windows Server 2016, and Windows Server 2012. A free trial has a 30-patient entry limit and can be installed on a workstation or server. The listed first-office plan is $179 a month for 12 months, then $129 a month.