CloudCall vs Ring.io
CloudCall
cloudcall.com
Ring.io
ring.ioSide by side
| Figure | CloudCall | Ring.io |
|---|---|---|
| Price from | $20/mo | $90/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 14 |
| Spec score · Voicemail Drop Software | 8.2 (#13) | 8.9 (#6) |
| Spec score · Business Phone Systems | 7.6 (#133) | 8.6 (#37) |
| CRM integrations | The maker lists integrations including Bullhorn, Salesforce, Tracker, Vincere, LaborEdge and JobDiva. | The product lists Salesforce, HubSpot, Zoho CRM, Zendesk and Pipedrive integrations, with Gmail and Outlook also cited for sequence synchronization. |
| Founded | 2012 | 2009 |
| Free plan | No | Yes |
| Product | CloudCall is a unified communications platform that captures calls and other communications and saves them into CRM records. | Ring.io is a sales engagement platform for outbound teams that runs calls, email, and SMS as steps in sequences from inside a CRM. |
| Security | CloudCall states it is ISO/IEC 27001 certified and describes security protocols to safeguard business and customer data. | Ring.io says data at rest and in motion is encrypted and that it uses AWS and Twilio to host production infrastructure. |
| Paid from | 15 | 90 |
| Support | CloudCall support is reachable by ticket, email or phone, with regional weekday support hours published for Australia, UK/EMA and US/Canada. | The support team is available Monday through Friday from 9am to 6pm EST, with email and chat support listed on the FAQ page. |
Plans
Ring.io
- Startup$120 a month
- Growth$155 a month
- Enterprise$300 a month
- Free PlanFree
- Free SoloFree
- Startup (annual)$90 a month
- Growth (annual)$120 a month
- Startup (monthly)$120 a month
- Growth (monthly)$155 a month
- Enterprise (annual)$250 a month
In their own words
Ring.io
Ring.io is a sales engagement platform for outbound teams, organizing calls, email and SMS into CRM-based sequences. It lists Salesforce, HubSpot, Zoho CRM and Pipedrive as supported CRMs, and offers web, desktop, mobile, API and extension platforms. Solo users can use a free account with 400 minutes, 400 SMS and 400 emails per month. Team plans list features such as power dialing, voicemail drop, call recording, multichannel sequences, live stats and CRM and email integrations. Growth adds an AI Parallel Dialer; Enterprise lists advanced reporting and inbound call center queues. Listed usage charges are 2c per minute for calls, 2c per SMS, 4c per MMS and 1c per email. Teams considering a team plan can use a 21-day trial. Ring.io says it serves companies based in the USA and Canada, and its Web Phone requires Windows or macOS, Google Chrome and non-cellular broadband. It does not support bulk or mass text messaging.