| Price from | $20/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Unified Communications Software | 8.2 (#11) | 7.0 (#21) |
| Spec score · Business Phone Systems | 7.6 (#133) | 7.5 (#140) |
| Audience | CloudCall says it is dedicated to businesses using CRMs in the staffing and recruiting industry. | The maker presents XiVO for public and private organizations, including administration, customer relations, education, services, industry, emergency services, and healthcare. |
| Product | CloudCall is a unified communications platform that captures calls and other communications and saves them into CRM records. | XiVO offers open-source unified communications and IP telephony, alongside a contact-center solution and a collaboration product. |
| Security | CloudCall states it is ISO/IEC 27001 certified and describes security protocols to safeguard business and customer data. | XiVO Connect describes end-to-end encrypted communications, secure backups, connection verification, and a dedicated SaaS offer hosted in France. |
| Support | CloudCall support is reachable by ticket, email or phone, with regional weekday support hours published for Australia, UK/EMA and US/Canada. | XiVO provides a support portal for technical questions and assistance, linked from its contact page. |
