XiVO

Spec sheet

Product

XiVO offers open-source unified communications and IP telephony, alongside a contact-center solution and a collaboration product.Read 9 Oct 2026 · xivo.solutions

Audience

The maker presents XiVO for public and private organizations, including administration, customer relations, education, services, industry, emergency services, and healthcare.Read 9 Oct 2026 · xivo.solutions

Deployment

XiVO says its telephony offering is available on premise or in the cloud.Read 9 Oct 2026 · xivo.solutions

Integrations

The maker lists Zimbra, Sage, Microsoft Teams, GLPI, and Salesforce integrations, including click-to-call and customer-record pop-ups for some.Read 9 Oct 2026 · xivo.solutions

Security

XiVO Connect describes end-to-end encrypted communications, secure backups, connection verification, and a dedicated SaaS offer hosted in France.Read 9 Oct 2026 · xivo.solutions

Privacy

The maker says XiVO supports collection, use, storage, and deletion of personal data and discusses establishing a compliance roadmap for implementation.Read 9 Oct 2026 · xivo.solutions

Support

XiVO provides a support portal for technical questions and assistance, linked from its contact page.Read 9 Oct 2026 · xivo.solutions

Headquarters

Dardilly, FranceRead 28 Sep 2026 · xivo.solutions

Maker

Avencall, a Lyon-based company, publishes XiVO and has been part of Volaris Group since December 2023.Read 9 Oct 2026 · xivo.solutions

Auto attendant

YesRead 22 Sep 2026 · xivo.solutions

Collaboration

XiVO Connect combines telephony, video meetings, screen sharing, chat, spaces, polls, voice messages, and document storage through Nextcloud.Read 9 Oct 2026 · xivo.solutions

Contact center

XiVO CC includes supervisor tools, callbacks, call qualification, customer record pop-ups, real-time and historical statistics, wallboards, and call recording.Read 9 Oct 2026 · xivo.solutions

Customers

Avencall says more than 500 private companies, public bodies, universities, and call centers use XiVO, with over 300,000 users.Read 9 Oct 2026 · xivo.solutions

UC features

XiVO UC includes call management, softphone, LDAP directory, video calls and screen sharing, voicemail access, presence, call history, and APIs.Read 9 Oct 2026 · xivo.solutions

Plans and prices

Every XiVO plan and price →

Where Specifiction places it

• Unified Communications Software#21 of 287.0
• Business Phone Systems#140 of 1677.5