Nextiva vs XiVO
Nextiva
nextiva.comXiVO
xivo.solutionsSide by side
| Figure | Nextiva | XiVO |
|---|---|---|
| Price from | $15/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 8 | 3 |
| Spec score · Business Phone Systems | 9.3 (#2) | 7.5 (#140) |
| Spec score · Unified Communications Software | 8.8 (#3) | 7.0 (#21) |
| Auto attendant | Yes | Yes |
| Headquarters | Scottsdale, Arizona, United States | Dardilly, France |
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | The maker lists Zimbra, Sage, Microsoft Teams, GLPI, and Salesforce integrations, including click-to-call and customer-record pop-ups for some. |
| Product | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. | XiVO offers open-source unified communications and IP telephony, alongside a contact-center solution and a collaboration product. |
| Security | Nextiva says its data centers are independently audited and calls are encrypted with TLS and SRTP; it lists SOC 2, PCI-DSS, HIPAA with signed BAAs, GDPR, and HITRUST. | XiVO Connect describes end-to-end encrypted communications, secure backups, connection verification, and a dedicated SaaS offer hosted in France. |
| Support | The cloud phone system pricing page says all plans include 24/7 customer support. | XiVO provides a support portal for technical questions and assistance, linked from its contact page. |
Plans
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
In their own words
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.