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CloudFabrix Data-centric AIOps Platform vs RightITnow ECM

CloudFabrix Data-centric AIOps Platform

cloudfabrix.com

RightITnow ECM

rightitnow.com

Side by side

FigureCloudFabrix Data-centric AIOps PlatformRightITnow ECM
Price from$19,999/moFree
Free plan—Yes
Free trialYes—
Open source——
WebYesYes
Windows—Yes
macOS—Yes
Linux—Yes
iOS—Yes
APIYesYes
Self-hostedYesYes
Plans published12
Spec score · Alert Management Software8.2 (#11)7.9 (#15)
DeploymentCloudFabrix describes RDAF as available in cloud, on premises or hybrid deployments, with cfxEdge extending the platform.ECM is available as a cloud service or for on-premises deployment, with dedicated nodes also deployable across Azure, AWS, and Google Cloud.
HeadquartersPleasanton, California, United StatesSan Francisco, California, USA
PurposeThe platform applies analytics, AI and machine learning to IT operations and integrates data from tools, sources and environments.RightITnow ECM correlates events from monitoring tools into root-cause incidents and provides a shared NOC and management view.

Plans

CloudFabrix Data-centric AIOps Platform

  • Option - 1$19,999 a month

CloudFabrix Data-centric AIOps Platform pricing →

RightITnow ECM

  • Free tierFree
  • Paid planPriced on request

RightITnow ECM pricing →

In their own words

CloudFabrix Data-centric AIOps Platform

CloudFabrix Data-centric AIOps Platform applies analytics, artificial intelligence, and machine learning to IT operations data from tools, sources, and environments. It works with metrics, events, logs, and traces to identify operational signals. The platform ingests monitoring alerts and metrics, correlates them into incidents, and creates actionable ITSM incidents. Incident Room gathers related assets, metrics, and logs, highlights anomalies, and supports automated diagnosis and resolution through tools and workflows. Predictive analytics follows asset health and usage patterns to forecast capacity overruns and resource exhaustion. Listed integrations include AppDynamics, Dynatrace, Kubernetes, Splunk, ServiceNow, Prometheus, and Zabbix. CloudFabrix describes RDAF deployments in cloud, on premises, or hybrid environments, with cfxEdge extending the platform. A cfxCloud trial needs no credit card or installation and is listed for 30 days. Pricing starts at $19/mo; a displayed Option - 1 plan costs $19,999 a month.

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RightITnow ECM

RightITnow ECM turns events from monitoring tools into root-cause incidents and gives NOC operators and managers a shared view. Configurable rules deduplicate, suppress, and group related alerts. A live dependency graph combines discovered topology with a CMDB and highlights critical paths to show cause and impact. Historical Trends tracks alert volume over 7-day, 30-day, 90-day, and one-year periods, with REST API export. The platform lists 50+ connectors, including SolarWinds, Nagios, Zabbix, Dynatrace, Datadog, AWS, Azure, Google Cloud, and ServiceNow. It supports bidirectional ticket integration with ServiceNow, Jira Software 9.x and Cloud, and BMC. Workflows can trigger remediation scripts, acknowledgements, or escalations when incidents open or clear; AI Incident Narrator creates plain-language summaries. ECM runs as a cloud service or on premises, with dedicated nodes available across Azure, AWS, and Google Cloud. Its iOS app lets on-call engineers receive and manage incidents. The free tier costs nothing for up to 100 managed entities; paid pricing is quote based on entity count, with no per-event licensing. A 45-day trial is listed.

Visit rightitnow.com