CloudNine vs Epiq Discover

CloudNine provides cloud-based and on-premise eDiscovery software for litigation, investigations, audits, and public-records requests. CloudNine Review is web-accessible SaaS software for uploading documents and beginning review, with workflows for search, analytics, production, and privilege-log exports. It processes more than 4,800 file types and includes OCR, near-duplicate detection, email threading, language detection, and short-message thread creation. Supported data includes email, documents, messaging and social platforms, mobile-device data, computer artifacts, and cloud-service data. CloudNine LAW and Concordance provide processing, review, and production inside a client environment. Discovery Portal connects workflows among LAW, Concordance, Explore, and Review, and can transfer Explore data to Relativity without manual export and import. CloudNine states that its security program includes ISO 27001:2022 certification, 24/7 system monitoring, and independent technical reviews. Listed options include a volume-based subscription at $17.50 a month with a six-month minimum, a Basic pay-per-use plan at $35 a month with no minimum, and Advanced Services at $4,022.50 a month. The company also lists product-specific phone and email support, an Answer Center, and ticket submission.

Epiq Discover is a cloud-based eDiscovery platform for preserving, processing, analyzing, reviewing, and producing data for litigation, investigations, regulatory requests, data subject access requests, and cross-border discovery. It automates workflows from collection through production and gathers email, cloud, mobile-device, and messaging data into a unified review format. A dashboard supports early case assessment, conceptual analysis, and keyword-filter adjustment. Continuous Active Learning prioritizes documents from reviewer decisions, while automated classification addresses issues, relevance, personally identifiable information, and privilege. Epiq Assist uses conversational AI to analyze datasets, build evidence-linked timelines, and create factsheets. AI translation supports 74 languages, and transcription detects language and understands dialect in audio and video. Classification protocols can be edited and documents rerun without additional fees; Excel files can be reviewed and redacted natively. The platform connects with Epiq tools and supports direct transitions to Relativity or Relativity aiR. Data can be hosted in any AWS region. SOC II Type II certification, AWS ISO 27001 framework, and 24/7/365 support are listed. Pricing is on request.