CloudNine vs Everlaw

CloudNine provides cloud-based and on-premise eDiscovery software for litigation, investigations, audits, and public-records requests. CloudNine Review is web-accessible SaaS software for uploading documents and beginning review, with workflows for search, analytics, production, and privilege-log exports. It processes more than 4,800 file types and includes OCR, near-duplicate detection, email threading, language detection, and short-message thread creation. Supported data includes email, documents, messaging and social platforms, mobile-device data, computer artifacts, and cloud-service data. CloudNine LAW and Concordance provide processing, review, and production inside a client environment. Discovery Portal connects workflows among LAW, Concordance, Explore, and Review, and can transfer Explore data to Relativity without manual export and import. CloudNine states that its security program includes ISO 27001:2022 certification, 24/7 system monitoring, and independent technical reviews. Listed options include a volume-based subscription at $17.50 a month with a six-month minimum, a Basic pay-per-use plan at $35 a month with no minimum, and Advanced Services at $4,022.50 a month. The company also lists product-specific phone and email support, an Answer Center, and ticket submission.

Everlaw is a cloud e-discovery platform for litigation and investigations, covering legal holds, discovery, case building, and trial preparation. It provides native file viewing, email threading, automated redaction, batch redactions, spreadsheet and video redactions, and productions with clawbacks. Production outputs can include PDF, TIFF, PNG, JPEG, native files, TXT, DAT, CSV, and OPT. AI features include Deep Dive, Coding Suggestions, predictive coding, clustering, document summaries, and AI-assisted writing. Deep Dive returns natural-language answers grounded in evidence with citations to source documents. Single-document AI actions and Writing Assistant are included, while batch AI actions are usage-based and some require credits. Connectors cover sources such as Microsoft 365, Purview, Slack, Salesforce, OneDrive, SharePoint, Zoom, Box, Dropbox, Google Drive, and others. Data is encrypted in transit and at rest, with multi-factor authentication, single sign-on, and granular user management. Pricing is based on managed data and usage, with case or annual subscriptions, unlimited users and uploads, and pricing on request. There is no free plan.