CloudNine vs Exterro eDiscovery
CloudNine
cloudnine.com
Exterro eDiscovery
exterro.comSide by side
| Figure | CloudNine | Exterro eDiscovery |
|---|---|---|
| Price from | $17.50/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 3 | 1 |
| Spec score · eDiscovery Software | 8.4 (#2) | 7.7 (#9) |
| Spec score · Legal eDiscovery Software | 8.3 (#5) | 7.7 (#11) |
| Founded | 2002 | 2008 |
| Headquarters | Houston, Texas, United States | Exterro lists its U.S. corporate headquarters in Portland, Oregon. |
| Integrations | CloudNine Discovery Portal supports workflows connecting LAW, Concordance, Explore and CloudNine Review, and can push Explore data to Relativity without manual exports and imports. | Exterro says its prebuilt connectors integrate with more than 190 enterprise systems. |
| Purpose | CloudNine provides cloud-based and on-premise eDiscovery solutions for litigation, investigations, audits and public-records requests. | Exterro eDiscovery manages the EDRM lifecycle from legal hold and preservation through collection, processing, AI-assisted review, and production. |
| Support | CloudNine provides product-specific phone and email support, an Answer Center and a support-ticket submission process. | Exterro directs technical support questions to its support portal and provides contact information for product inquiries and demos. |
Plans
CloudNine
- Volume-Based Subscription Model (Pro, Plus and Premium Plans)$17.50 a month
- Pay-Per-Use Model (Basic Plan)$35 a month
- Advanced Services$4,022.50 a month
In their own words
CloudNine
CloudNine provides cloud-based and on-premise eDiscovery software for litigation, investigations, audits, and public-records requests. CloudNine Review is web-accessible SaaS software for uploading documents and beginning review, with workflows for search, analytics, production, and privilege-log exports. It processes more than 4,800 file types and includes OCR, near-duplicate detection, email threading, language detection, and short-message thread creation. Supported data includes email, documents, messaging and social platforms, mobile-device data, computer artifacts, and cloud-service data. CloudNine LAW and Concordance provide processing, review, and production inside a client environment. Discovery Portal connects workflows among LAW, Concordance, Explore, and Review, and can transfer Explore data to Relativity without manual export and import. CloudNine states that its security program includes ISO 27001:2022 certification, 24/7 system monitoring, and independent technical reviews. Listed options include a volume-based subscription at $17.50 a month with a six-month minimum, a Basic pay-per-use plan at $35 a month with no minimum, and Advanced Services at $4,022.50 a month. The company also lists product-specific phone and email support, an Answer Center, and ticket submission.
Exterro eDiscovery
Exterro eDiscovery has no write-up on Specifiction yet; its figures are above.