CloudNine vs RedactLaw
CloudNine
cloudnine.com
RedactLaw
redactlaw.comSide by side
| Figure | CloudNine | RedactLaw |
|---|---|---|
| Price from | $17.50/mo | $39/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| API | — | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 5 |
| Spec score · Legal eDiscovery Software | 8.3 (#5) | 8.6 (#2) |
| Integrations | CloudNine Discovery Portal supports workflows connecting LAW, Concordance, Explore and CloudNine Review, and can push Explore data to Relativity without manual exports and imports. | Clio, MyCase, PracticePanther, iManage, NetDocuments, Dropbox, OneDrive, Box and generic cloud storage are marked coming soon; REST API is marked available now. |
| Purpose | CloudNine provides cloud-based and on-premise eDiscovery solutions for litigation, investigations, audits and public-records requests. | RedactLaw describes itself as an AI-powered document redaction platform built exclusively for law firms. |
| Support | CloudNine provides product-specific phone and email support, an Answer Center and a support-ticket submission process. | The contact page says support and sales inquiries receive responses within 24 hours on business days. |
Plans
CloudNine
- Volume-Based Subscription Model (Pro, Plus and Premium Plans)$17.50 a month
- Pay-Per-Use Model (Basic Plan)$35 a month
- Advanced Services$4,022.50 a month
RedactLaw
- FreeFree
- Starter$39 a month
- Pro$79 a month
- Firm$149 a month
- EnterprisePriced on request
In their own words
CloudNine
CloudNine provides cloud-based and on-premise eDiscovery software for litigation, investigations, audits, and public-records requests. CloudNine Review is web-accessible SaaS software for uploading documents and beginning review, with workflows for search, analytics, production, and privilege-log exports. It processes more than 4,800 file types and includes OCR, near-duplicate detection, email threading, language detection, and short-message thread creation. Supported data includes email, documents, messaging and social platforms, mobile-device data, computer artifacts, and cloud-service data. CloudNine LAW and Concordance provide processing, review, and production inside a client environment. Discovery Portal connects workflows among LAW, Concordance, Explore, and Review, and can transfer Explore data to Relativity without manual export and import. CloudNine states that its security program includes ISO 27001:2022 certification, 24/7 system monitoring, and independent technical reviews. Listed options include a volume-based subscription at $17.50 a month with a six-month minimum, a Basic pay-per-use plan at $35 a month with no minimum, and Advanced Services at $4,022.50 a month. The company also lists product-specific phone and email support, an Answer Center, and ticket submission.
RedactLaw
RedactLaw is an AI-powered document redaction platform made for law firms. It detects personal information and HIPAA identifiers, applies context-aware recognition, and assigns confidence scores to help users review proposed redactions. Reviewers can compare a detection with the original, approve or reject items individually, or handle flagged items in bulk. The product says it removes underlying data permanently and clears metadata and hidden layers from redacted files. It accepts PDF, DOCX, XLSX, JPEG, PNG, and TIFF files, including scanned documents through OCR, and produces redacted PDFs. Templates cover medical records, court filings, FOIA responses, financial discovery, employment records, and immigration files. Redaction decisions, users, and timestamps appear in an audit trail, with PDF and CSV exports. RedactLaw is available on the web, by API, and as self-hosted software. The free plan allows five documents a month, up to ten pages each, for one user; paid plans start at $39 a month.