CloudNine vs RelativityOne

CloudNine provides cloud-based and on-premise eDiscovery software for litigation, investigations, audits, and public-records requests. CloudNine Review is web-accessible SaaS software for uploading documents and beginning review, with workflows for search, analytics, production, and privilege-log exports. It processes more than 4,800 file types and includes OCR, near-duplicate detection, email threading, language detection, and short-message thread creation. Supported data includes email, documents, messaging and social platforms, mobile-device data, computer artifacts, and cloud-service data. CloudNine LAW and Concordance provide processing, review, and production inside a client environment. Discovery Portal connects workflows among LAW, Concordance, Explore, and Review, and can transfer Explore data to Relativity without manual export and import. CloudNine states that its security program includes ISO 27001:2022 certification, 24/7 system monitoring, and independent technical reviews. Listed options include a volume-based subscription at $17.50 a month with a six-month minimum, a Basic pay-per-use plan at $35 a month with no minimum, and Advanced Services at $4,022.50 a month. The company also lists product-specific phone and email support, an Answer Center, and ticket submission.

RelativityOne is a vendor-cloud platform for legal work, including litigation, investigations, and other legal data challenges. It supports e-discovery from collection through production and review of emails, spreadsheets, chats, prompt-and-response conversations, and PDFs. Review tools include a native file viewer, email threading, and automated redaction; production options include TIFF, text, metadata, load files, and native files with placeholders. Administrators can manage permissions for users, system administrators, workspaces, and specific objects such as views, tabs, and fields. Security Center is included. Relativity says several AI capabilities are included with committed data volume, without separate AI licenses or per-user fees; other products, including Data Breach Response, Translate, FOIA, and Legal Hold, are licensed separately. Licensing is flexible: pay as you go or commit for one or three years, with pricing on request. The platform lists API, iOS, macOS, web, and Windows access, and customers can choose data location in 17 countries. Linux-based devices and mobile browsers are unsupported; mobile-device use requires the mobile app.