CloudTalk AI Voice Agent vs MikoPBX
CloudTalk AI Voice Agent
cloudtalk.io
MikoPBX
mikopbx.comSide by side
| Figure | CloudTalk AI Voice Agent | MikoPBX |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 8 | 1 |
| Spec score · Call Management system | 9.2 (#1) | 8.2 (#13) |
| Spec score · Business Phone Systems | 8.5 (#45) | 7.9 (#115) |
| API | A public REST API v1.7 covers calls, contacts, agents, numbers, SMS, campaigns, conversation intelligence and VoiceAgent calls. | The documented REST interface follows the OpenAPI standard and supports API keys with configurable permissions. |
| Free plan | No | Yes |
| Support | CloudTalk pricing states that 24/7 chat and email support is included in all plans. | The support page lists paid support from 100$ per request, plus community forum, wiki, and Telegram chat options. |
Plans
CloudTalk AI Voice Agent
- AI Specialist$349 a month
- Custom€0.15 a month
- Starter$25 a month
- AI Receptionist (US pricing stated on page)$99 a month
- AI Voice Agents add-on$99 a month
- AI Specialist$349 a month
- AI Specialist (US pricing stated on page)$349 a month
- AI ReceptionistPrice not published
In their own words
CloudTalk AI Voice Agent
CloudTalk AI Voice Agent combines business calling with AI agents for inbound and outbound calls, with the option to hand calls to a human agent. AI Receptionist can answer frequently asked questions, route callers, collect contact details, take messages, and block spam and robocalls. AI Specialist adds identity authentication, multi-step issue resolution, payment and invoice handling, calendar synchronization, rescheduling, and call analytics. The service lists support for more than 60 languages; AI Receptionist understands more than 70 languages and accents. It integrates with systems including Salesforce, Zendesk, HubSpot, Pipedrive, and Zoho CRM, and offers an API, webhooks, workflow automation, Zapier, and Make for custom connections. CloudTalk lists browser and desktop access, along with iOS and Android apps. Pricing includes AI Receptionist at $99 a month for 200 minutes and AI Specialist at $349 a month for 1,000 minutes; a 14-day trial is listed.