CloudTalk AI Voice Agent vs Ringover
CloudTalk AI Voice Agent
cloudtalk.ioRingover
ringover.comSide by side
| Figure | CloudTalk AI Voice Agent | Ringover |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 5 |
| Spec score · Call Management system | 9.2 (#1) | 8.7 (#7) |
| Spec score · Telephony Software | 9.3 (#1) | 8.8 (#6) |
| Spec score · Voip Software | 9.2 (#1) | 8.7 (#10) |
| Spec score · Google Workspace Communication Tools | 9.2 (#1) | 8.7 (#11) |
| Spec score · Call Center Software | 8.6 (#24) | 8.9 (#10) |
| Spec score · Business Phone Systems | 8.5 (#45) | 9.2 (#4) |
| API authentication | API requests use an Access Key ID and Secret with HTTP Basic Authentication against api.cloudtalk.io; API access starts on the Essential plan. | API requests use an account API key in the Authorization header, with configurable read and write permission categories. |
| Founded | 2016 | 2005 |
| Free plan | No | No |
| Integrations | CloudTalk lists more than 95 standard CRM, helpdesk and ATS integrations, including HubSpot, Salesforce, Pipedrive, Zendesk, Zoho, Intercom and Zapier. | Ringover advertises more than 100 integrations spanning CRM, ATS, helpdesk, storage, analytics and productivity systems. |
| Rating on G2 | 4.4 out of 5 from 1,939 reviews | 4.6 out of 5 from 500 reviews. |
| Rating on GetApp | 4.4 out of 5 from 271 reviews | 4.7 out of 5 from 890 reviews. |
| Rating on Google Play | 3.7 out of 5 from 204 reviews for CloudTalk Go | 3.11 out of 5 from 330 ratings for the discontinued Android app. |
| Rating on Trustpilot | 4.2 out of 5 from 867 reviews | 4 out of 5 from about 1,000 reviews. |
| What it does | CloudTalk combines a cloud business phone system with autonomous AI voice agents for inbound and outbound calls. | Ringover is a cloud communications platform combining business telephony, messaging, video meetings, contact-center tools and conversation AI. |
Plans
CloudTalk AI Voice Agent
- AI Specialist$349 a month
- Custom€0.15 a month
- Starter$25 a month
- AI Receptionist (US pricing stated on page)$99 a month
- AI Voice Agents add-on$99 a month
- AI Specialist$349 a month
- AI Specialist (US pricing stated on page)$349 a month
- AI ReceptionistPrice not published
Ringover
- TALK$15 a month
- BUSINESS$47 a month
- Smart$29 a month
- Power$54 a month
- Advanced$64 a month
In their own words
CloudTalk AI Voice Agent
CloudTalk AI Voice Agent combines business calling with AI agents for inbound and outbound calls, with the option to hand calls to a human agent. AI Receptionist can answer frequently asked questions, route callers, collect contact details, take messages, and block spam and robocalls. AI Specialist adds identity authentication, multi-step issue resolution, payment and invoice handling, calendar synchronization, rescheduling, and call analytics. The service lists support for more than 60 languages; AI Receptionist understands more than 70 languages and accents. It integrates with systems including Salesforce, Zendesk, HubSpot, Pipedrive, and Zoho CRM, and offers an API, webhooks, workflow automation, Zapier, and Make for custom connections. CloudTalk lists browser and desktop access, along with iOS and Android apps. Pricing includes AI Receptionist at $99 a month for 200 minutes and AI Specialist at $349 a month for 1,000 minutes; a 14-day trial is listed.