CloudWaitress vs Flipdish
CloudWaitress
cloudwaitress.com
Flipdish
flipdish.comSide by side
| Figure | CloudWaitress | Flipdish |
|---|---|---|
| Price from | $39/mo | $79/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 6 |
| Spec score · Restaurant Online Ordering Software | 9.4 (#1) | 8.8 (#9) |
| Spec score · Online Ordering Software | 9.5 (#1) | 8.7 (#3) |
| API | The product exposes a REST API using JSON, authenticated with API keys and limited to 60 requests per 60 seconds. | Flipdish says its open API can integrate any aspect of a business with its online ordering platform. |
| Company origin | The company says founder Christopher Timm began building the system for his family's restaurant in New Zealand in 2012. | Flipdish began as a family business. |
| Delivery orders | Yes | Yes |
| Founded | LinkedIn lists CloudWaitress as founded in 2016. | 2015 |
| Free plan | Yes | No free plan is stated on the supplied pages. |
| Headquarters | LinkedIn lists the headquarters in Sydney, New South Wales, Australia. | Dublin, Ireland |
| Integrations | Listed integrations include Google and Facebook accounts, Facebook Pixel, OpenStreetMap, Google Maps, Tookan, Google Analytics, UberDirect and payment gateways. | Listed integrations include Captiva, CES Software, Clover, Epos Now, HioPOS, Lightspeed, Oracle Micros, Square, Toast, TouchBistro, Stuart, VROMO, Deliverect, UrbanPiper, and Zapier. |
| Mobile apps | CloudWaitress offers custom branded iOS and Android applications as an additional service. | Flipdish offers restaurant-branded iOS and Android apps with one-click reorder, loyalty, push notifications, Apple Pay and Google Pay, and order-status updates. |
| Ordering channels | website and app | It supports online, in-store, kiosk, and third-party orders from one screen. |
| Payments | Supported payment connections include Stripe, PayPal, POLi, CardConnect, Bambora APAC, PayGate, iPay88 and Bancontact. | The product supports integrated card payments, PCI compliance, Apple Pay and Google Pay, split tender, tipping, and payment reporting. |
| POS integration | Yes | Online ordering orders can be integrated directly into a POS system. |
| Product | CloudWaitress is an online ordering system for restaurants with pickup, delivery, dine-in ordering, and reservations. | Flipdish describes its restaurant management system as an all-in-one platform for modern restaurants and takeaways. |
| Support | The features page claims support seven days a week with responses in under 12 hours. | Customer care includes Help Centre articles, Flipdish Academy videos, and email, WhatsApp, and phone support seven days a week. |
| Branded mobile app | Yes | Yes |
Plans
Flipdish
- Website$149 a month
- Website & Mobile App$249 a month
- Self-Service Kiosk$99 a month
- Self-Service Kiosk$948 a year
- Website$1,428 a year
- Website & Mobile App$2,388 a year
In their own words
CloudWaitress
CloudWaitress is an online ordering system for restaurants that supports pickup, delivery, dine-in ordering, and reservations. Restaurants can take orders through a website or app, create an ordering website on a custom domain with a free SSL certificate, and manage orders in a web admin interface. Automated receipt printing is supported through Windows, Android, or Linux devices; the pricing FAQ specifies printers connected to Windows 7 or later or a Linux device. Payment integrations include Stripe, PayPal, CardConnect, POLi Pay, Bambora APAC, PayGate, iPay88, and Bancontact. A JSON REST API supports automation and custom integrations. The free plan allows 100 combined orders and bookings per month; once the cap is reached, new orders and bookings stop while the website stays active. Standard costs $39 a month per store and includes unlimited orders and bookings plus five staff accounts. Enterprise is listed at $299 a month with unlimited orders and bookings, unlimited staff accounts, and high priority support. CloudWaitress says support is available seven days a week, with responses under 12 hours.
Flipdish
Flipdish is an all-in-one restaurant management platform for restaurants and takeaways, combining ordering channels with point of sale and operational tools. Customers can order through branded websites and mobile apps, QR-code order and pay, or self-service kiosks. The POS brings dine-in, collection, take-out, and delivery orders together and manages menus centrally. Operations tools include a kitchen display, driver tracking, appliance checks, task management, incident reporting, and expiry, nutrition, and allergy labels. The platform also offers integrated card payments, customizable reports, multi-location reporting, and sales forecasting. Restaurant-branded iOS and Android apps support loyalty, one-click reorder, push notifications, and order-status updates. Plans are priced per site: Website is $149 a month, Website & Mobile App is $249 a month, and Self-Service Kiosk is $99 a month; kiosk hardware costs extra. Flipdish lists email, WhatsApp, and phone support seven days a week.